PROCESS
1.Overview <ul><li>Process describes the act of taking something through an established and usually routine set of procedu...
2.ISO 9001:2008 <ul><li>ISO 9000 is a family of standards for Quality management systems </li></ul><ul><li>ISO 9001 standa...
ISO(cont.)‏ <ul><li>Consensus: </li></ul><ul><li>The views of all interest are taken into account such as manufacturers,ve...
ISO(cont.)‏ <ul><li>Voluntary: </li></ul><ul><li>Voluntary involvement of all interests in the  market place </li></ul>
Advantages <ul><li>ISO 9001:2008 has the following advantages </li></ul><ul><li>Create more affective operation </li></ul>...
3.CMMI <ul><li>Stands for Capability Maturity Model Integration </li></ul><ul><li>It is the process improvement appraoch <...
Levels of CMMI
Levels(cont.)‏ <ul><li>Level 1- Initial </li></ul><ul><li>- used for project having limited scope </li></ul><ul><li>Level ...
Level(cont.)‏ <ul><li>Level 4- Manageability </li></ul><ul><li>-  This level can only be achived by well documented experi...
4.ITIL <ul><li>Stands for  Information Technology Infrastructure   Library </li></ul><ul><li>is a  set of concepts  and pr...
ITIL Users <ul><li>NASA </li></ul><ul><li>UK Health center </li></ul><ul><li>Disney </li></ul><ul><li>HSBC bank </li></ul>
Benefits of ITIL <ul><li>improved IT services </li></ul><ul><li>reduced costs </li></ul><ul><li>improved customer satisfac...
5.COBIT <ul><li>Stands for  Control Objectives for Information and related Technology (COBIT)‏ </li></ul><ul><li>It is a  ...
COBIT structure <ul><li>COBIT consists of the following four domains </li></ul><ul><li>* Plan and Organize </li></ul><ul><...
6.Six Sigma <ul><li>It is a business management strategy </li></ul><ul><li>Developed by Motorola </li></ul><ul><li>It seek...
Six Components of six sigma <ul><li>Genuine focus on the customer </li></ul><ul><li>Data and fact driven management </li><...
6 sigma software pacakages <ul><li>Analysis tools,  which are used to perform statistical or process analysis </li></ul><u...
Benefits of six sigma <ul><li>Focus on customers </li></ul><ul><li>Reduce cycle time & waste </li></ul><ul><li>Data analys...
7.OHS <ul><li>Stands for  Occupational Health and Software </li></ul><ul><li>is a cross-disciplinary area concerned with p...
Reasons for OHS <ul><li>Moral -An employee should not have to risk injury or death at work </li></ul><ul><li>Economic </li...
OHS information resources <ul><li>OHS information resources include the following: </li></ul><ul><li>hazard and incident r...
Advantages <ul><li>Improved awareness of safety, hazards and a safe workplace </li></ul><ul><li>Increase productivity </li...
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Process

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Process

  1. 1. PROCESS
  2. 2. 1.Overview <ul><li>Process describes the act of taking something through an established and usually routine set of procedures </li></ul><ul><li>Business Strategy contains many systematical process & it provides certification for the organization </li></ul>
  3. 3. 2.ISO 9001:2008 <ul><li>ISO 9000 is a family of standards for Quality management systems </li></ul><ul><li>ISO 9001 standards are developed according to the principles as </li></ul><ul><li>1.Consensus </li></ul><ul><li>2.Industry wide </li></ul><ul><li>3.Voluntary </li></ul>
  4. 4. ISO(cont.)‏ <ul><li>Consensus: </li></ul><ul><li>The views of all interest are taken into account such as manufacturers,vendors,users,lab testing,etc. </li></ul><ul><li>Industry wide: </li></ul><ul><li>Global solutions to satisfy industries and customers worldwide. </li></ul>
  5. 5. ISO(cont.)‏ <ul><li>Voluntary: </li></ul><ul><li>Voluntary involvement of all interests in the market place </li></ul>
  6. 6. Advantages <ul><li>ISO 9001:2008 has the following advantages </li></ul><ul><li>Create more affective operation </li></ul><ul><li>Increase customer satisfaction </li></ul><ul><li>Increase profit & productivity </li></ul><ul><li>Improve awareness </li></ul>
  7. 7. 3.CMMI <ul><li>Stands for Capability Maturity Model Integration </li></ul><ul><li>It is the process improvement appraoch </li></ul><ul><li>Helps organization to improve their performance </li></ul>
  8. 8. Levels of CMMI
  9. 9. Levels(cont.)‏ <ul><li>Level 1- Initial </li></ul><ul><li>- used for project having limited scope </li></ul><ul><li>Level 2- Repeatability </li></ul><ul><li>- used for any project that will be done again </li></ul><ul><li>Level 3- Standardization </li></ul><ul><li>- Avoids reinventing the wheel for each project </li></ul>
  10. 10. Level(cont.)‏ <ul><li>Level 4- Manageability </li></ul><ul><li>- This level can only be achived by well documented experience </li></ul><ul><li>Level 5- Optimization </li></ul><ul><li>- This is done in every stage </li></ul>
  11. 11. 4.ITIL <ul><li>Stands for Information Technology Infrastructure Library </li></ul><ul><li>is a set of concepts and practices for Information Technology Services Management (ITSM), </li></ul><ul><li>Most adopted approach </li></ul><ul><li>It provides framework for identifying, planning, delivering and supporting IT services to the business. </li></ul>
  12. 12. ITIL Users <ul><li>NASA </li></ul><ul><li>UK Health center </li></ul><ul><li>Disney </li></ul><ul><li>HSBC bank </li></ul>
  13. 13. Benefits of ITIL <ul><li>improved IT services </li></ul><ul><li>reduced costs </li></ul><ul><li>improved customer satisfaction </li></ul><ul><li>improved productivity </li></ul><ul><li>improved use of skills and experience </li></ul><ul><li>improved delivery of third party service. </li></ul>
  14. 14. 5.COBIT <ul><li>Stands for Control Objectives for Information and related Technology (COBIT)‏ </li></ul><ul><li>It is a set of best practices for Information Technology </li></ul><ul><li>COBIT is a trademark of the Information Systems Audit and Control Association and the IT Governance Institute. </li></ul>
  15. 15. COBIT structure <ul><li>COBIT consists of the following four domains </li></ul><ul><li>* Plan and Organize </li></ul><ul><li>* Acquire and Implement </li></ul><ul><li>* Deliver and Support </li></ul><ul><li>* Monitor and Evaluate </li></ul>
  16. 16. 6.Six Sigma <ul><li>It is a business management strategy </li></ul><ul><li>Developed by Motorola </li></ul><ul><li>It seeks to improve the quqlity of the products </li></ul><ul><li>It identifies & remove the defects </li></ul>
  17. 17. Six Components of six sigma <ul><li>Genuine focus on the customer </li></ul><ul><li>Data and fact driven management </li></ul><ul><li>Process focus,Management and improvement </li></ul><ul><li>Proactive management </li></ul><ul><li>Boundaryless organization </li></ul><ul><li>Drive for perfection,tolertae failure </li></ul>
  18. 18. 6 sigma software pacakages <ul><li>Analysis tools, which are used to perform statistical or process analysis </li></ul><ul><li>Program management tool s, used to manage and track a corporation's entire Six Sigma program </li></ul><ul><li>DMAIC and Lean online project collaboration tools for local and global teams </li></ul>
  19. 19. Benefits of six sigma <ul><li>Focus on customers </li></ul><ul><li>Reduce cycle time & waste </li></ul><ul><li>Data analysis before decision making </li></ul><ul><li>Team building </li></ul><ul><li>Systematic problem solving </li></ul><ul><li>Improve presentation,leadership & project management skills </li></ul>
  20. 20. 7.OHS <ul><li>Stands for Occupational Health and Software </li></ul><ul><li>is a cross-disciplinary area concerned with protecting the safety, health and welfare of people engaged in work or employment. </li></ul>
  21. 21. Reasons for OHS <ul><li>Moral -An employee should not have to risk injury or death at work </li></ul><ul><li>Economic </li></ul><ul><li>Legal </li></ul>
  22. 22. OHS information resources <ul><li>OHS information resources include the following: </li></ul><ul><li>hazard and incident reports </li></ul><ul><li>First aid records </li></ul><ul><li>workers’ compensation claims records </li></ul><ul><li>records of environmental monitoring </li></ul><ul><li>Job Safety Analyses (JSA) and risk assessments </li></ul><ul><li>information related to performance measures for the OHS </li></ul>
  23. 23. Advantages <ul><li>Improved awareness of safety, hazards and a safe workplace </li></ul><ul><li>Increase productivity </li></ul><ul><li>Reduced workers compensation and associated costs from a reduction in the risk of injuries. </li></ul>

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