Morocco, A nAturAl continuAtion of EuropE Amsterdam London 3h Francfort ParisLisbonne Rome Madrid An attractive country for investors at only Rabat 15 kilometers away from Europe Only 3 hours flight from the major European cities, Morocco is an emerging strategic nearshore location reinforced by the increasing number of airlines joining Europe and the GMT timeframe enabling Morocco to be at the European pace. Morocco : a business Hub between Europe, Africa and Middle East.
An optimal connection with Europe Signature of the Open Sky agreement in 2006 25 airports among which 13 are international Casablanca Airport: a capacity of more than 11 million passengers per year 1500 kilometers of highways linking the major Moroccan cities (1800 kilometers in 2015) More than 1900 kilometers of railways 1500 km of high speed train railways expected by 2035 from Tangier to Agadir and from Casablanca to Oujda 30 harbors for 3500 kilometers of costal facade (one harbor every 130 km) Tangier Med harbor: the new maritime hub in the Mediterranean sea
Morocco, A nAturAl continuAtion of EuropEcultural and historical bondswith EuropeLocated at the economic and cultural crossroadsbetween the Arab, Berber, African and Europeancivilizations, Morocco is an emerging country with afast growing economic attractiveness for corporateclients seeking stable offshore location solutions.Its historical bonds with Europe are perfectlyillustrated by the advanced status granted toMorocco within the European Union in terms ofpolitics, economy and democracy. Advanced economic status with Europe Partner in Democracy with Europe More than 10 FTA (Free Trade Agreements) signed
Morocco, A nAturAl continuAtion of EuropEA connectivity designed forbusinessMorocco offers a state of the art communication Londonnetwork following the latest technologic trendsin terms of covering, broadband and redundancy Marseilleand thus answering the diverse and dynamic Portugalneeds of companies in the outsourcing sector. Spain Assilah Casablanca SAT3/SAfE Active upgrading TEAMS Q3 2019 GLo-1 Q4 2009 AcE 2011 MAIN oNE Q4 2010 WAcS Q2 2011
Its geographical location enables Morocco to be a preferredroad for submarine telecom cables that connect Europeto Africa. Morocco is linked to more than 70 000 Km of submarine cables offering a flow rate superior to 4 terabits/sec. The latest cable implemented was the Africa Gate linking Morocco to Spain. This cable is 2520 km long and has a capacity of 400 Gbps.
A highly coMpETITIvE ENvIroNMENT for ouTSourcINGIN ThE MEdITErrANEAN rEGIoN.
A highly coMpETITIvE ENvIroNMENT for ouT- SourcING IN ThE MEdITErrANEAN rEGIoN.Political stability at thefoundation of the economicgrowthThe economic development of the countryis based on a stable business environmentsustained and encouraged by thegovernment. Coface : A4 (country and business environment grade) Standard & Poors : Investment Grade Fitch Rating : BBB
A highly coMpETITIvE ENvIroNMENT for ouT- SourcING IN ThE MEdITErrANEAN rEGIoN.offshoring, a national priorityThe development of the outsourcing sector is one of thepillars of the Emergence program designed to promoteseven key industrial sectors of the Moroccan economy. The application of this program in the off shoring sector has lead to the creation of a network of business parks dedicated to this very specific activity and offering state of the art infrastructure at the best possible price. These areas also benefit from financial and fiscal incentives provided by the government.
A highly coMpETITIvE ENvIroNMENT for ouT- SourcING IN ThE MEdITErrANEAN rEGIoN.A very attractive incentive programTo support foreign investors in their Moroccanoperations, the Moroccan government has setup a series of specific incentive measures : Financial and fiscal incentives A normalized legal framework A large and qualified pool of human resources World class infrastructure and services
AttrActivE fINANcIAL ANd fIScAL INcENTIvES IN ANorMALIzEd LEGAL frAMEWork
AttrActivE fINANcIAL ANd fIScAL INcENTIvES IN A NorMALIzEd LEGAL frAMEWorkThe Moroccan State set up a series of encouragingfiscal and legal measures in order to gain incompetitiveness and in private equity capacities.
Attractive fiscal incentives : 0% corporatetax during the 5 first years; 50% allowanceafter this periodEffective income tax limited to 20%Financial governmental contribution totraining : up to 5800 € per recruitedemployeeCreation of the national committee for thecontrol and the protection of personal data
QuAlifiEd huMAN rESourcESA young and dynamic population A steady demographic growth A large pool of young, skilled and motivated human resources 6 millions young people between the age of 18 and 35 a growing working population representing currently 12 millions of inhabitants Successful access to education a national priority
8% Beyond 6086,4% of ante- and post-graduate students currentlyliving abroad express a desire to return to Morocco toestablish their professional careers. 6 million youngMorocco remains the first foreign provider of international people between thestudents to France. age of 15 and 35 28% 18 - 35A youth opened to the WorldAccording to a Nielsen Online survey, Morocco is thesecond country in internet users number in the MENAregion with over 3 million Facebook users. 28% under 15
QuAlifiEd huMAN rESourcESthe availability of a multilingual pool ofresourcesThis is one of the success keys for offshoring in Morocco.Besides their competitive cost, Moroccan human resourcesoffer a diverse range of qualified linguistic and technicalskills. All Medz Sourcing Business parks are alwaysstrategically located next to and/or in the same site asprivate schools and universities. More than 20 million French speaking Moroccans Steady growth of the learning of English, Spanish, Italian and German in professional trainings and school education programs Strong cultural and linguistic affinities with Europe
QuAlifiEd huMAN rESourcESA growing number of graduates for analways more qualified laborforceToday we count nearly 370 000 students in higher educationprograms. 16 Universities, 170 public and private higher education schools OFPPT : Office for Professional training and Promotion of work : a network of 297 schools & 140 diploma- awarding trainings 1st Foreign French schools network in the world : 30 schools for more than 28 000 students
Multiple academic partnerships with the most prestigiousAmerican, Canadian, English and French schools in theworldSpecific training programs : Forshore 3000 (dedicated toITO jobs) and Call Academy (reinforcement of specializedresources for Call Centers)40 000 university graduates / year among which10 000 engineers
QuAlifiEd huMAN rESourcES A competitive labor cost Morocco offers a qualified and skilled labor force able to compete at the European and global levels thanks to their low payrolls and competitive labor costs.Direct operational costs distribution by equivalent full time (in k US$/year) in 2010 30-32 28-30 Miscellaneous 27-29 26-28 25-27 Telecom Cost/heads Facilities Salaries, Management and Administration Romania Tunisia Lituania Poland Morocco *equivalent full time Copyright 2010 Everest Global, Inc.
MEdz SourcING, your trustEd PArtnEr for ouT-SourcING IN Morocco
MEdz SourcING, your trustEd PArtnEr for ouT- SourcING IN MoroccoThe MedZ Sourcing company was created in order tocentralize the management of the offshoring parksin Morocco. On a day to day basis, this includes theconception and management of the office spaces,the daily management of the facilities available in theparks, and the assistance to any requirement madeby the companies present in the parks.Through these integrated and competitive services,Medz Sourcing therefore provides its clients with thebest working conditions so that they can dedicate alltheir efforts to their business and growth.This organization will be your single point of contacton site and will manage all your necessary interactionswith public administrations, institutional agents and willintroduce your company to the leading outsourcingproviders in the market.
Two of these business parks are currently operative :Casanerashore in Casablanca and Technopolis in Rabat.This entire project was initiated by the governmentthrough the creation of a dedicated company calledMedz, a subsidiary of CDG (Caisse des Dépôts etGestion), for long the main instrument of the countryfor the implementation of national economic programs.In 2011, the Offshoring and Technologies departmentof Medz became Medz Sourcing. This subsidiary hasbeen from then on fully dedicated to the developmentof the Offshoring Business Parks in Morocco withone objective in mind : becoming the Mediterraneanleader in the outsourcing business by 2015. An objective of 100 000 employees by 2015 A global investment of 1 billion € 800 000 sq m of office spaces
MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.6 Business parks dedicated to outsourcing Fes Oujda Rabat Casablanca Airport Highways Marrakech TGV Universities Agadir Casanearshore = 53 ha (300 000 sq m of office spaces) Technopolis = 107 ha (300 000 sq m of office spaces) Marrakech Shore = 40 ha (50 000 sq m of office spaces) Fès Shore = 22 ha (95 000 sq m of office spaces) Oujda Shore = 8 ha (15 000 sq m of office spaces) Agadir Shore = 20 ha (sq m of office spaces)
MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.ready for output premisesMedz Sourcing Business Parks offer the best officespaces in Morocco at the best price.These office buildings have been designed onEuropean standards and allow the investors /users to implement their business in the bestpossible conditions : Plug & Play.
Modern and varied designOne specific meter for every office space10% of lighting in uninterruptible power supply100% of office plugs in uninterruptible powersupply250 VA per workstationElevators in uninterruptible power supplyChilled-water air conditioning systemOffice spaces connected by optic fiberRedundant telecom and electric networksType A fire security systemAddressable motion sensorsOperative control station 24/7
MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.dedicated services for theoptimization of your time Security and maintenance Fit out support Recruitment support Facility management (unique interlocutor) Business center Unique Counter (for administrative procedures)
A broad range ofservices for the wellbeing of your resources Transportation Catering Services (banks, postal office, retails, etc.) Nursery Community facilities Hotel
MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.A Business hub in the econo-mic capital of the countryFirst project to have been launched withinthe framework of the national Emergenceprogram, Casanearshore is exclusivelydedicated to the ITO and BPO sectors thatmore specifically regroup activities such assoftware development, financial back office,customer relationships management, etc.
Great flexibility : over 300 000 sq m of Plug and Play office spaces A network of more than 70 companies implemented in Casanearshore An objective of more than 26 000 employees by 2015 A global investment of over 340 Million € Modern and ergonomic architectureA strategic location easy to access20 minutes from the international Mohamed V airport andfrom the city centerMultilingual and qualified humanresourcesBroadband connectivity
MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.your gateway to growth World Class Infrastructure Unique administrative counter Business Center 9 catering brands and inter-company restaurants for more than 3000 place settings A Parking lot capacity of over 4000 parking spaces Banks, retails, nursery and emergency Transportation ensured by public transportation and permanent taxi lines Tramway under construction Security and maintenance 24/7 Sport complex
MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.the first city dedicated toKnowledge and new technologiesTechnopolis is a real technologic platformmaximizing the synergies between R&D,university knowledge and private sectorapplications. These many different capabilitiesare gathered around six fields of excellence: Research valuation Research & Development Microelectronics Media Offshoring Academics
Great flexibility: over than 300 000 sq m of Plug and Play office spaces A network of more than 40 companies implemented in Technopolis An objective of more than 30 000 employees by 2015 Modern and ergonomic architectureA nice place to work, easy to access5 km from the international Rabat airportand 24 km from the city centerA large pool of qualified humanresourcesAn exceptional broadband connectivity
MEdz SourcING, ExtEndEd NETWork of NEArShorING pArcS.A smart city for smart people World Class Infrastructure Unique administrative counter Business Center Food Court, company restaurants, and a VIP restaurant for a total capacity of over 1500 place settings Parking lot capacity of over 3000 parking spaces Banks, retails, nursery and emergency Transportation ensured by permanent shuttles Security and maintenance 24/7
ThESE coMpANIES hAvE dEcIdEd To bEcoME MEMbErSof our pArkS …
SuccESS STorIESWeb help capgemini“Morocco has become a competitive “We have big ambitions for Morocco, whichdestination in terms of quality and outsourcing is at the heart of our Rightshore strategy.costs of the customer relationship. In Several major French-speaking companiesMorocco, human resources are of very good have already been impressed by the qualityquality which enables us meet requests from of our teams and by the excellence of ourour customers at a competitive price.” facilities at Casanearshore, for their entirely secure, modulable premises.”Van Leeuwen Dirk - WEBHELP MAROC -Managing Director Jean-Philippe Bol - CEO of Capgemini France Technology Servicessofrecom Maroc“The income tax being fixed at 20% represents della significant added value for Sofrecom “Dell’s project in Morocco is actually theServices Maroc with 75% of employees are largest in the world in term of growth.engineers from major Moroccan schools ... The services delivered by Casablanca areThis allows us to remain competitive while exceptional: the quality of human resourcesmaintaining high quality services meeting and telecom infrastructure, accessibility tothe highest standards in terms of software the airport, the quality vs cost, all this anddevelopment such as CMMI model.” furthermore guarantees an optimum service delivery for MENA and North America region.”Richard Jean-Louis - Sofrecom Maroc -Chairman Othmane Serraj - GM DELL Morocco
logica institut Everest global“Logica in Morocco is a key player in the “Casanearshore and Technopolis economicProgramme for the growth strategy of the zones are unparalleled on the continent. TheLogica Group. The Moroccan operations are redundancy of optical fibers allows a securityan integral part of the company’s blended level Telecom complies with Europeandelivery model and are Responsible for end standards and higher than in Tunisia,”to end outsourcing services. The Moroccancenter is certified CMMI Level 3.” Shyan Mukerjee - Senior analyst - Everest Global Institute.Mohammed Lakhlifi - GM of Logica Morocco global servicesAfrican Business organization “A strong intellectual property rights“Call centers, businesses tele-services, legislation, economic reforms, privatizationtelemarketing and tele-entry are developing program, willingness to build long-term traderapidly, offering new perspectives to the and investment ties, a highly motivated,business world. In this climate, Morocco young and skilled labor pool (well-versedranks as the most attractive country in in French and Spanish), reliable telephoneAfrica. With over 30,000 jobs created, the infrastructure and reduced operating costscountry is in pole position on the African are attracting multinational corporations tocontinent, followed by Egypt, Tunisia and invest in Morocco.”the Island of Mauritius.” Keerthi Nair - Business consultant - GlobalAfrique Avenir - African Business Organisation Services