Second CRM - Building Asian Economies

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Second CRM envisions to provide tools to Asian SME's to up their game in the global business world.

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Second CRM - Building Asian Economies

  1. 1. © 2014 Soft Solvers Solutions. All Rights Reserved. Cloud CRM Solution for Small Businesses Building Asian Economies – An Introduction June 2014
  2. 2. © 2014 Soft Solvers Solutions. All Rights Reserved. The Problem  Small businesses fear IT  So most end up, NOT using IT * SoftSolvers Research 2009 and ongoing, in Malaysia and Singapore.  70% don’t even know what a CRM or similar systems are*  Results in Productivity Loss, Business Delays, and even Business Closure
  3. 3. © 2014 Soft Solvers Solutions. All Rights Reserved. The Solution IT Not Required (Fully cloud based) From US$8 /user/month (No Contract, Pay Per Use) Any Device Anywhere (HTML5) Focus on Asia (Asia Pacific or ASEAN Region) For Small Businesses (5 – 100 Employees)
  4. 4. © 2014 Soft Solvers Solutions. All Rights Reserved. Engagement Model  Online Marketing – Attend Free CRM awareness Workshop or a Skype session  Credible Partners for Building Trust & Scale  World class Support – Phone for ALL  Centralized Support in Malaysia, for entire Asia (Singapore) (Malaysia) (Hong Kong) (Philippines*)
  5. 5. © 2014 Soft Solvers Solutions. All Rights Reserved. Customers & Achievements Echelon Finalist 2011, Asia’s largest Startup event Asia Top 50 Apps 2010 - E27 Singapore Silver award for Best CRM Implementation - CCAM Malaysia, 2010 CRM Idol Semi- finalist 2012 & 2013 Achievements Customers * Second CRM has more than 100 active Customers in Asia.
  6. 6. © 2014 Soft Solvers Solutions. All Rights Reserved. Company Background  SoftSolvers – MSC Malaysia Status company in Cyberjaya  Designed Second CRM for Small Businesses, as a viable alternative to more expensive overseas solutions  Helps in Managing Sales, Marketing and Customer Service  On Demand, No investment on server/software, No need IT guys, Highly Secure, Daily backups, Never lose any data  Easy-to-use, customizable, Access it any time, any where or on any device (desktop, tablet, or phone)
  7. 7. © 2014 Soft Solvers Solutions. All Rights Reserved. Where WE want to GO? Vision  To enable every Small Business in Asia with a CRM Solution Mission  To enable 1 million Small Businesses in Asia with a CRM Solution and To generate US$100 million Revenue by year 2020 90% paying < $10 a month 10% paying > $100 a month What we are looking for  Partners – Resellers, Value Added Resellers, Trainers, Consultants, Integrators, Complimentary apps  Customers – Small to Medium size Companies  Investors – Big or Small 
  8. 8. © 2014 Soft Solvers Solutions. All Rights Reserved. Soft Solvers Solutions Sdn Bhd C-G-17, SME Technopreneur Centre, 2270 Jalan Usahawan 2, Cyberjaya, 63000, Selangor, MALAYSIA Tel: +603 8315 6101 Fax: +603 8315 6102 Web: www.secondcrm.com Email: info@secondcrm.com Thank You Questions & Answers
  9. 9. © 2014 Soft Solvers Solutions. All Rights Reserved. 40% Of CRM Systems Sold Are SaaS-Based 2013 Global CRM Market
  10. 10. © 2014 Soft Solvers Solutions. All Rights Reserved. CRM overtake ERP in projected growth by 2016 2012-2017 Global Software growth
  11. 11. © 2014 Soft Solvers Solutions. All Rights Reserved. SAAS CRM State in Asia Its just exploding  IDC in its first ‘Worldwide Customer Relationship Management Applications Tracker’ for 2010, found Asia-Pacific, was the fastest growing territory for CRM software purchases, hitting massive 28.2% growth.  Markets and Markets Research, “The APAC Software as a Service (SaaS) market is expected to grow from $390 million in 2008 to $4321 million in 2015, at an estimated CAGR of 41.0% from 2008 to 2015.”  According to Gartner [December 2012], CRM continues to be the largest single SaaS market and by 2016 more than 50% of overall CRM software revenue of US$18.5 billion will be delivered by SaaS.  Springboard Research, “The overall APAC market for SaaS CRM currently sits at US$183 million in 2009 and forecasting a huge jump to an estimated market value of US$570 million by 2012”.

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