A LEAN PRIMER ONKNOWLEDGE MANAGEMENTor how (and why) to get it working for free and with minimal                          ...
THESE SLIDES ARE...• short   work on knowledge management• are   actionable• may   contain ideas expecting you to test them
I WANT TO DISCUSS• what   is Knowledge Management - briefly• how    to check whether these slides are for you• what   you c...
KNOWLEDGE MANAGEMENT                      • sharingeffort targeted at:   • storing        knowledge                      •...
EXAMPLES• twitter• blog• shared    Dropbox drive• wiki• shared    Basecamp project
IT IS NOT...•a   tool for huge enterprises only• an   elaborate system that eats people•a   silver bullet
SO WHAT YOU WILL GET?•a   way to discover•a   context to knowledge• an   exchange of experience•a   quality of information...
DISCOVER• think   about a daily newspaper made of best pieces of data• external• and   internal• suggested   by your team ...
START WITH...•a   wiki•a   weekly newsletter made by someone from your company•a   „shared news” project on your project m...
CONTEXTUAL• your   niche• your   business• your   team• your   clients
STORE EXPERIENCE• brief   team• ... and   debrief after a project• encourage      people to talk about their findings
HOW TO...• encourage     people to publish on company blog• letpeople publish and sheir parts of their work - maybe a gith...
QUALITY INFORMATION• your    team’s the best...• if   they suggest or rank something high it’s got to be good•a     good l...
HOW TO...?• yammer    ?• even   better, a simple wall of links (e.g. Wordpress)• or   maybe a delicious account for compan...
EXPERTS• people   with knowledge• and   with ability to influence others• share   and curate content actively
HOW TO ...?• set   up a forum, check stats• observe    Stack Overflow• or    Dribbble
BOTTOM LINEall of these solutions you can set up fast and cheap• internal        forum: http://sourceforge.net/projects/co...
KEY TAKEAWAYS• focus   on people, encourage them to use the tools• knowledge    management is a tool that can improve thei...
CONTACT ME• blog: http://teamwork.mdomans.com/blog/• page: http://teamwork.mdomans.com/• twitter: @getteamwork• author: Mi...
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A lean primer on Knowledge Management

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A brief introduction to the subject of Knowledge Management for small teams.

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  • A lean primer on Knowledge Management

    1. 1. A LEAN PRIMER ONKNOWLEDGE MANAGEMENTor how (and why) to get it working for free and with minimal effort Michal Domanski http://teamwork.mdomans.com/ @getteamwork @mdomans
    2. 2. THESE SLIDES ARE...• short work on knowledge management• are actionable• may contain ideas expecting you to test them
    3. 3. I WANT TO DISCUSS• what is Knowledge Management - briefly• how to check whether these slides are for you• what you can do right away
    4. 4. KNOWLEDGE MANAGEMENT • sharingeffort targeted at: • storing knowledge • maintainging
    5. 5. EXAMPLES• twitter• blog• shared Dropbox drive• wiki• shared Basecamp project
    6. 6. IT IS NOT...•a tool for huge enterprises only• an elaborate system that eats people•a silver bullet
    7. 7. SO WHAT YOU WILL GET?•a way to discover•a context to knowledge• an exchange of experience•a quality of information•a map of experts
    8. 8. DISCOVER• think about a daily newspaper made of best pieces of data• external• and internal• suggested by your team members
    9. 9. START WITH...•a wiki•a weekly newsletter made by someone from your company•a „shared news” project on your project management tool
    10. 10. CONTEXTUAL• your niche• your business• your team• your clients
    11. 11. STORE EXPERIENCE• brief team• ... and debrief after a project• encourage people to talk about their findings
    12. 12. HOW TO...• encourage people to publish on company blog• letpeople publish and sheir parts of their work - maybe a github repo for code• or a dribbble account for your UI guys?
    13. 13. QUALITY INFORMATION• your team’s the best...• if they suggest or rank something high it’s got to be good•a good link is worth a thousand mediocre emails
    14. 14. HOW TO...?• yammer ?• even better, a simple wall of links (e.g. Wordpress)• or maybe a delicious account for company use?
    15. 15. EXPERTS• people with knowledge• and with ability to influence others• share and curate content actively
    16. 16. HOW TO ...?• set up a forum, check stats• observe Stack Overflow• or Dribbble
    17. 17. BOTTOM LINEall of these solutions you can set up fast and cheap• internal forum: http://sourceforge.net/projects/com- simpleboard/• company wiki: http://mashable.com/2008/07/29/wiki-solutions/• company blog: http://kikolani.com/how-to-start-a-wordpress- blog.html• shared Dropbox drive: http://www.dropbox.com/• mailinglist: http://www.rngtng.com/2009/06/09/a-short- evaluation-of-open-source-newslettermailinglist-software/
    18. 18. KEY TAKEAWAYS• focus on people, encourage them to use the tools• knowledge management is a tool that can improve their work• start small, measure what works• encourage, never police
    19. 19. CONTACT ME• blog: http://teamwork.mdomans.com/blog/• page: http://teamwork.mdomans.com/• twitter: @getteamwork• author: Michal Domanski, teamwork founder, @mdomans

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