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An Alternative of Secured Online Shopping System via Point-Based Contactless Smart Card

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Paper presented at The Second International Conference on E-Technologies and Business on the Web (EBW2014) at Asia Pacific University of Technology and Innovation (APU), Bukit Jalil, Malaysia

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An Alternative of Secured Online Shopping System via Point-Based Contactless Smart Card

  1. 1. AAnn AAlltteerrnnaattiivvee ooff SSeeccuurreedd OOnnlliinnee SShhooppppiinngg SSyysstteemm vviiaa PPooiinntt--BBaasseedd CCoonnttaaccttlleessss SSmmaarrtt CCaarrdd ((PPaappeerr IIDD:: 111188)) Muhammad Dhiauddin Mohamed Suffian Mohd Firdaus Ahmadoon Faculty of Information Technology & Multimedia Communication Open University Malaysia
  2. 2. PPrreesseennttaattiioonn OOuuttlliinnee • Introduction • Related Works • End-to-End Process of Proposed System • Development of Proposed System • Discussions • Conclusion and Recommendations
  3. 3. IInnttrroodduuccttiioonn • Online shopping has gained popularity since people can shop anywhere as long as they have access to Internet connection • To some extent, despite various security mechanisms have been put in place, there are still people who refuse to perform online shopping due to perception that it is not secured, exposed to fraud and not trusted in actual delivery of the purchased item • An alternative for purchasing items online by using contactless smart card stored with point values is proposed based on following concerns:  Changing the perception on security of online shopping in the sense that the use of credit card or debit card for purchase will be cheated by the merchant  The increasing need for offering product and services online via secured transaction to compete and survive in business  The increasing demand by current customers to shop more via Internet instead of conventional shopping  The importance of providing positive online shopping experience
  4. 4. RReellaatteedd WWoorrkkss • Payments and transactions in electronic have grown exponentially [Fiallos & Wu, 2005]. • Digital money offers flexible electronic payment with added security features that is required for transaction, such as replicating the individual activity [Lee, Oh & Lee, 2004] • Common elements in electronic payment methods are credit card, debit instruments, prepaid payment services, cumulative collection services, payment portal services and mobile phone payments [Vassilliou, 2004] • Electronic payment (e-payment) offers several benefits:  The need to only enter account information for making online payment [Hord, 2005]  Convenient, helps in cost reduction and secured, which translates into reliable online transactions for purchasing goods or services over the Internet [Humphrey, Pulley & Vesala, 2000]  Automation of payment made electronically contributes to the reduction of the overall cost for payment system [Appiah and F. Agyemang, 2006]. • Approaches and technologies have been introduced in ensuring the security of electronic payment via the Internet:  Cryptography is the most common security measures for online payment but slow in speed and less efficient [Taddesse & Kidan, 2005]  Credit cards with RFID technology is part of mobile phone architecture for secure e-payments [Venkataramani & Gopalan, 2007].  Use of fingerprint verification technique and steganography for confidence in online shopping [Ihmaidi, Al-Jaber & Hudaib, 2006]  Speech recognition and encrypted USB device as mechanisms for secured online transaction [Panigrahy, Jena & Jena, 2010][Lin, Yuan &Qu, 2007].  a new framework that omits hardware deployment at customer’s site for online shopping via mutual authentication between merchant and customers [Gupta and R. Johari, 2007]
  5. 5. EEnndd--ttoo--EEnndd PPrroocceessss ooff PPrrooppoosseedd SSyysstteemm • The user need to purchase the contactless smart card stored with point values at the authorized retailer and register the purchase. • User need to register his/her profile into the online shopping system and tie the card purchased with the profile. • Once user is registered, online shopping activity start: search for items, confirm items to purchase and their quantity, agrees with terms and perform checkout. • User then make payment after confirming the total amount of points required. (Payment here means purchase the items using the points instead of typical actual cash and subjects to availability of point values in the contactless smart card) • The process ends and user waits for delivery of item according to specified time stated in the system.
  6. 6. DDeevveellooppmmeenntt ooff PPrrooppoosseedd SSyysstteemm ((11))
  7. 7. DDeevveellooppmmeenntt ooff PPrrooppoosseedd SSyysstteemm ((22)) Server Side Process Client Side Process Internet Web Application Source Code ASP.Net MSSQL Database Windows Service For Send Email Notification And SMS Notification Client Web Browser Client Email Inbox SMS Java Applate Mifare Smart Card Reader
  8. 8. DDeevveellooppmmeenntt ooff PPrrooppoosseedd SSyysstteemm ((33))
  9. 9. DDeevveellooppmmeenntt ooff PPrrooppoosseedd SSyysstteemm ((44))
  10. 10. DDeevveellooppmmeenntt ooff PPrrooppoosseedd SSyysstteemm ((55))
  11. 11. DDiissccuussssiioonnss ((11)) SYSTEM FEATURES (MOL POINTS) LAZADA TOUCH ‘N GO MEPS CASH PROPOSED SYSTEM Webpage system interactive interactive moderate Low moderate User online registration 4 4 2 2 4 Website have module for online shopping 4 3 3 1 4 System using any smart card technology 2 2 4 4 4 System that interact with payment gateway 4 4 2 4 4 Using conversion to point or value to translate the payment transaction 4 2 4 4 4 System able to support operation via offline environment 2 2 4 3 2 System marketing promotion 4 4 3 1 2 Easy to use the system 4 4 4 1 4 Flexibility system to the end user 4 4 4 1 4 System availability in market and user still use until now 4 4 4 2 2 System able to support multiple sale product 4 4 4 2 4 System tight on security 4 4 4 4 4 User system audience World wide World wide Malaysia only Malaysia only Malaysia only Note: 1 – Do not know; 2 - Do not have; 3 – Partly available; 4 – Fully available
  12. 12. DDiissccuussssiioonnss ((22)) From the perspective of security and protection, the following is incorporated: •SSL is enabled in the system to prevent the hackers tap during all transaction and cover the whole website system •Implement LINQ module which connect .NET web application to the database, thus prevents SQL injection attempt •Java Applet is used to communicate with the card reader, thus this enables code signing certificate for Java. •This system is a closed-environment, which means all users should login before there can do the shopping and perform the transaction. So, since the log record exists in the system, user activities within the system are recorded and can be tracked. Any suspicious activities can be detected and the user tied-up with such activities can be blocked. •Since user need to tap the contactless smart card on multiple check point in purchasing the product, it could prevent hackers from getting extra point from other user or hacking to get illegal point without make the payment. This is because if contactless card is not tapped at the particular check point, user cannot proceed to next stage of purchase
  13. 13. CCoonncclluussiioonn && RReeccoommmmeennddaattiioonnss
  14. 14. TThhaannkk YYoouu

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