Be the first to like this
ITIL® is well known IT service Management (ITSM) framework developed by OGC UK. It is de facto standard for understanding and ensuring best ITSM practices. ITSM certifications is must have for good career options in IT.
MCAL™ (Management Consulting and an is the leading high-end Training and Consulting Company in South Asia having expertise in the areas like Business Analysis, Management Consulting, Project Management, Big Data, Leadership, Change Management, Sales, Finance, Cloud Computing, Six Sigma, Android, Data Analytics and IT Service Management / ITIL® framework.
We are training professionals from most of the fortune 500 companies present in India. In the last 5 years, we trained more than 5000 professionals and contributed to achieve accelerated growth in many organizations.
Our exceptional track record and innovative approach make us one of most liked Training and Consulting Partners, from Individuals to MNCs. We are associated and approved by Global bodies like IIBA®- Canada, PMI®- US, TUV®- Germany, IREB®- Germany and ITIL®- UK, this is a unique achievement for any Indian Company.
o Our ITIL trainers have experience in teaching and relating to real life usage of ITIL concepts
o Our ITIL course is appropriate mix of study materials, case studies, exam preparation.
o We will endeavour in creating ITSM awareness which will induce people to use their knowledge.
• ITIL Foundation - 2 Day Course with certification exam
• ITIL Life Cycle
o IT Service study through various life cycle stages.
o Service Strategy – 3 Day Course with certification exam
o Service Design– 3 Day Course with certification exam
o Service transition – 3 Day Course with certification exam
o Service Operation – 3 Day Course with certification exam
o Continual Service Improvement – 3 Day Course
• ITIL Capability
o IT Service Management aspects study from various class of roles.
o Operational Support and Analysis - 3 Day Course with certification exam
o Planning Protection and Optimization - 3 Day Course with certification exam
o Release control and validation -3 Day Course with certification exam
o Service Offerings and Agreements - 3 Day Course with certification exam
• Managing Across Life Cycle - 4 Day Course with certification exam
For more details please refer to attached brochure.