Engage 2020 - Ad19. Engaging users with HCL Connections Touchpoint and User Invite
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Engage 2020 - Ad19. Engaging users with HCL Connections Touchpoint and User Invite
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HCL Connections has a lot of useful features to drive your business but needs to have engaged users. Join our session to see how to onboard people with Touchpoint and deep dive to the new external user invitation system, with tips , tricks and best practices. Come to this session to understand what these products are, how they can help you and get some technical tips
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Engage 2020 - Ad19. Engaging users with HCL Connections Touchpoint and User Invite
- 1. Ad.19 - Engaging users with HCL Connections Touchpoint and User Invite Matteo Bisi @ Factor-y Srl Wannes Rams @ ISW 1#engageug
- 2. Agenda • Who are we • Touchpoint & User Invite - Install - Config - Usage - Tips • Demo • Questions 2#engageug
- 3. Matteo Bisi • Senior System Engineer at Factor-y • Preferred playground : Connections, Dx , WebSphere Administrations • Blogs - www.msbiro.net ,blog.msbiro.net • Team Member of LetsConnect, the Connections and DX User Group • HCL Master & IBM Champion • I’m father of 2 wire fox terriers 3#engageug
- 4. Wannes Rams • Senior Consultant and Cloud Architect Europe at ISW • Lives in Belgium and Sweden • 20 years in the Collaboration space • Board Member of LetsConnect, the Connections and DX User Group • Chairman of Penumbra • HCL Master • Plays Table tennis 4#engageug
- 5. We are part of 28-29 September 2020 Madrid https://letsconnect.world 5#engageug
- 6. What is Touchpoint ? 6#engageug
- 8. Old Versions • Separate download • Complex to install • Long to Configure 8#engageug
- 9. New Version • It requires a single true to be activated ! 9#engageug
- 10. Starting from 6.5 it’s pre installed LotusConnections-config/touchpoint-config.xml 10#engageug
- 11. in the touchpoint basic recipe • Update your profile • Add your interests (tags) • Follow colleagues • Follow communities • DONE ! • But there is more under the hood 11#engageug
- 12. privacy And Guidelines 12#engageug <privacyAndGuidelines> <!-- If enabled, will prompt users to accept the privacy and guidelines defined in the below links --> <enabled>false</enabled> <!-- The version of privacy and guidelines the user will accept. Increase this value to enforce reacceptance during changes. --> <version>1.0</version> <!-- The privacy and guidelines link to the document for external users --> <externalLink/> <!-- The privacy and guidelines link to the document for internal users --> <internalLink/> </privacyAndGuidelines>
- 13. Welcome Video <!-- Link to welcome video to be displayed to users --> <welcomeVideoUrl/> Touchpoint Filestore <!-- Directory storing Touchpoint related data --> <contentDirectory>/local/icshared/touchpoint/</contentDirectory> 13#engageug
- 14. Tips Language and text customization? Check /installedApps/cellName/Touchpoint.ear/touchpoint.war/nls 14#engageug
- 16. Tips Add a custom Page? 16#engageug
- 17. 17#engageug
- 18. 18#engageug
- 19. User Invite - External collaboration 19#engageug Started in Connections 5.0 What external users cannot do? • … • Follow people. • Use @mentions. • See public microblog • .. But external users are free !
- 20. External collaboration • Setup of external application (custom nsf app, PWM ..) • Dedicated ldap or ldap branch • Tdisol for external users 20#engageug Started in Connections 5.0 And now ?
- 21. • Enable and configure a preinstalled application • Ldap with admin account • Tdisol it's not mandatory 21#engageug Connections 6.5 IT’S BETTER !
- 22. Invitation flow Authorized internal user generate invitation https://cnx.fqdn/selfservice Invitation generated and sent to recipient Guest accept the invitation on the mail , and perform a self registration Connections profile and ldap account are created 22#engageug
- 23. Setup 1 single file needs to be configured LotusConnections-config/selfregistration-config.xml 23#engageug
- 24. Something about ldap • Read/Write account needed • Active Directory and Domino are easier 24#engageug
- 25. Tips 25#engageug Don’t forget to add the / at the end of the base url Pw policy using regex Change the default !
- 26. Who could invite external users ? <required-access-role>person</required-access-role> Default is invite-user Wsadmin command is required 26#engageug invite-only, ProfilesService.setRole("ajones277@example.com", EMPLOYEE_EXTENDED) ProfilesService.setRoleByUserId("8e88c240", EMPLOYEE_EXTENDED)
- 27. 27#engageug Selfregistration config must contain the correct ldap object class
- 28. Who doesn’t like clear password ? 28#engageug
- 29. Any customization available ? Email layout app_server_root/profiles/profile_root/installedApps/cell_nam e/Invite.ear/invite.util.jar 29#engageug
- 31. 31#engageug
- 32. 32#engageug
Editor's Notes
- Onboarding First steps ( Welcome page, Edit Profilem Profile Tags, Colleagues, Communities Avoid empty landing page Blabla
- Existed since 4.5 ? As ISSL Asset Since 6 in Connections? YES it was Unknown
- Pre installation tasks Setup - install ear, wsadmin Post installation tasks – adjust tdi,sync was,restarts (profiles tdisol,was libraries,file stores, wsadmin)