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Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
Harness the Voice of the Customer
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Harness the Voice of the Customer

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A recent presentation at Call Center Week 2011 outlining the various components of a successful Voice of the Customer Dashboard - Mixing Old School and Newer Listening posts to gain a 360 degree view of your customers and your competitors. Unable to attach movies and audio but feel free to ping and I will send to you. All the best and Happy Listening!

Published in: Technology
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Harness the Voice of the Customer

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  5. 5. Tool Box<br />Social Mention<br />VisibleTweets.com<br />One Forty.com<br />SlideShare.Net<br />TweetStats.com<br />HootSuite.com<br />

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