How Operational Innovation can Transform Your Company<br />Deep Change<br />By Michael Hammer<br />
Meet Bill.<br />
Bill is...<br />Creative...thinks outside the box<br />Influential...respectable and trustworthy<br />The type of guy who ...
Bill wondered...<br />
Look for role models outside your industry<br />Step 1:<br />
Identify and defy constraining assumptions<br />Step 2:<br />
Rethink critical dimensions of work<br />Step 3:<br />
Bill, BEWARE!<br />Organizational barriers exist to operational innovation.<br />
These include:<br />Business culture undervalues operations<br />Top management ignorant about operations<br />Lack of own...
Then Bill throws a party to celebrate success!<br />
	...While the company refined its innovation, it continued to look for new methods of operational innovation.<br />
Great success, Bill!<br />
Big Idea #1<br />Companies can gain competitive advantage through operational innovation.<br />Organizational complacency:...
Big Idea #2<br />Operational innovation should be the way of life.<br />Organizations continuously change in order to thri...
Big Idea #3<br />Operational innovation is increasingly important due to global competition and low industry growth.<br />
How Operational Innovation Can Transform Your Company
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How Operational Innovation Can Transform Your Company

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How Operational Innovation Can Transform Your Company

  1. 1. How Operational Innovation can Transform Your Company<br />Deep Change<br />By Michael Hammer<br />
  2. 2. Meet Bill.<br />
  3. 3. Bill is...<br />Creative...thinks outside the box<br />Influential...respectable and trustworthy<br />The type of guy who goes big (but doesn’t go home)<br />
  4. 4.
  5. 5.
  6. 6.
  7. 7.
  8. 8.
  9. 9. Bill wondered...<br />
  10. 10. Look for role models outside your industry<br />Step 1:<br />
  11. 11.
  12. 12. Identify and defy constraining assumptions<br />Step 2:<br />
  13. 13.
  14. 14. Rethink critical dimensions of work<br />Step 3:<br />
  15. 15.
  16. 16. Bill, BEWARE!<br />Organizational barriers exist to operational innovation.<br />
  17. 17. These include:<br />Business culture undervalues operations<br />Top management ignorant about operations<br />Lack of ownership Not built in to formal org. structure<br />
  18. 18.
  19. 19.
  20. 20.
  21. 21.
  22. 22.
  23. 23. Then Bill throws a party to celebrate success!<br />
  24. 24. ...While the company refined its innovation, it continued to look for new methods of operational innovation.<br />
  25. 25. Great success, Bill!<br />
  26. 26. Big Idea #1<br />Companies can gain competitive advantage through operational innovation.<br />Organizational complacency:<br />Organizations content with methods by which operations are executed<br /> continue to do what “has worked for them in the past” (Kotter, 2008, p. 21)<br />
  27. 27. Big Idea #2<br />Operational innovation should be the way of life.<br />Organizations continuously change in order to thrive<br />Encourage a business culture that promotes change<br />
  28. 28. Big Idea #3<br />Operational innovation is increasingly important due to global competition and low industry growth.<br />

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