The RAQIB Journey - Real World Problem Meets IoT – How Solutioning is Done in the Wild

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The document discusses an IoT solution called RAQIB that was developed to help address challenges in monitoring and assisting pilgrims during the Hajj pilgrimage in Mecca. The solution involves wearable devices to track pilgrim location and health, a mobile app for family monitoring, and an emergency response system. It was tested during peak periods with thousands of pilgrims traveling between religious sites over just a few days with diverse languages and cultures. The solution aims to provide peace of mind by enabling quick response in case of emergencies or missing persons during the massive annual pilgrimage event.

Presentations & Public Speaking

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The RAQIB
Journey
Real World
Problem
Meets IoT –
How
Solutioning is
Done in the
Wild
Dr. Mazlan Abbas
CEO, FAVORIOT
Email: mazlan@favoriot.com

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2.3 Million People Every
Year (Hajj Only)

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Different Languages
and Culture

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The Hajj Pilgrimage
(Infographic designed by Farwa Rizwan / Al Arabiya News)

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(Peak Period)
The Day of Hajj
at Mount Arafat

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Throw Pebbles at the
Three Pillars

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Challenges of Building
an IoT Solution for Hajj

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Blood Pressure
ECG
Cellular
Coverage
Emergency
SOS
Fitness

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The Solution
Core IoT Middleware/Platform
RAQIB CRM & DASHBOARD
• Customer Relationship Management (CRM) System
• Customer monitoring dashboard
RAQIB MOBILE APP
• iOS and Android Mobile
App for remote Customer
monitoring especially for
Family members
RAQIB WEARABLE
• Monitor customer location,
health and provide constant
communication
SOS/EMERGENCY
RESPONSE SYSTEM
• SOS Alerts
• Trouble Ticketing
• Field Force – Assign
Jobs

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Countries on Trial
Saudi Arabia India BangladeshMaldives Egypt Thailand

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The RAQIB Journey - Real World Problem Meets IoT – How Solutioning is Done in the Wild

1. favoriot The RAQIB Journey Real World Problem Meets IoT – How Solutioning is Done in the Wild Dr. Mazlan Abbas CEO, FAVORIOT Email: mazlan@favoriot.com

2. favoriot 2.3 Million People Every Year (Hajj Only)

3. favoriot Different Languages and Culture

4. favoriot Missing Pilgrims

5. favoriot Emergency

6. favoriot Providing a Peace of Mind

7. favoriot Peak Period (5-6 days)

8. favoriot The Hajj Pilgrimage (Infographic designed by Farwa Rizwan / Al Arabiya News)

9. favoriot Mina

10. favoriot (Peak Period) The Day of Hajj at Mount Arafat

11. favoriot A Night in Mudzalifah

12. favoriot Nights in Mina

13. favoriot Throw Pebbles at the Three Pillars

14. favoriot Tawaf at Kaaba

15. favoriot Challenges of Building an IoT Solution for Hajj

16. favoriot Device

17. favoriot Blood Pressure ECG Cellular Coverage Emergency SOS Fitness

18. favoriot The Solution Core IoT Middleware/Platform RAQIB CRM & DASHBOARD • Customer Relationship Management (CRM) System • Customer monitoring dashboard RAQIB MOBILE APP • iOS and Android Mobile App for remote Customer monitoring especially for Family members RAQIB WEARABLE • Monitor customer location, health and provide constant communication SOS/EMERGENCY RESPONSE SYSTEM • SOS Alerts • Trouble Ticketing • Field Force – Assign Jobs

19. favoriot Network and Roaming

20. favoriot Trial Period

21. favoriot User Behavior

22. favoriot Go-to-Market & Business Model

23. favoriot Countries on Trial Saudi Arabia India BangladeshMaldives Egypt Thailand

24. favoriot Thank You