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Empowering Citizens to Sense and Make Better Cities

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Empowering Citizens to Sense and Make Better Cities

  1. 1. EMPOWERINGCITIZENSTO SENSEANDMAKEBETTER CITIES Dr. Mazlan Abbas CEO - FAVORIOT Sdn Bhd Email: mazlan@favoriot.com
  2. 2. TECHNOLOGIESTHATENABLEIOT Cheap sensors (50% cheaper) Cheap bandwidth (40x cheaper) Cheap processing & smarter (60x cheaper) Ubiquitous wireless coverage (free wifi) Big data (unstructured data) IPv6 Smartphones (personal gateway) ForthePast10Years
  3. 3. [Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]
  4. 4. [Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]
  5. 5. [Source: http://postscapes.com/what-exactly-is-the-internet-of-things-infographic ]
  6. 6. By 2016 Gartner predicts 6.4 billion devices will be connected to the internet -- and 5.5 million new 'things' will join them each day. 63 devices connected every second HOWBIGISTHEIOTMARKET?
  7. 7. Monitoring Autonomous Optimization Control IOTMATURITY
  8. 8. MAKINGSENSEOFDATA…BUTWHAT DATA? THEGOLDRUSH
  9. 9. DATAOWNERSHIPS Personal/ Household Private Public CommercialSensor DataProvider
  10. 10. Home Health Transport Office Waste IOTMAKESENSEWHENYOUBLENDTHEDATA Creating New Compound Applications
  11. 11. Wisdom Knowledge Information Data More Important Less Important B e n e f i t t o H u m a n i t y Evaluated understanding Appreciation of Answers to questions. Symbols Understanding Answers to questions WHO WHY HOW WHAT WHERE WHEN VALUEISCREATEDBYMAKINGSENSEOFDATA
  12. 12. Wisdom Knowledge Information Data More Important Less Important B e n e f i t t o H u m a n i t y Understanding VALUEPYRAMIDFORSMARTPARKING N/A Empty (0), Full (1) Who park at this lot? What kind of vehicle? Where is the empty parking lot? When is the peak period? How to implement a tiered charging? How to find “overstayed” vehicles?
  13. 13. SMARTCITY INTRODUCTIONTO
  14. 14. FIVEBIGREASONSWEFOCUSONCITIES Morethanhalftheworldlives incities. Citieshavebeenthecenterof civilization,life,andknowledgefor centuries. Morethan60%ofcitieshave yettobebuilt. Citiesareattheforefrontof globalinnovation. By2050,70%oftheworld’s populationwillliveincities
  15. 15. BUILDING3TYPESOFCITIES ROI-driven Carbon-driven Vanity-driven
  16. 16. CITIZEN-FOCUSED•BUILDINGTRUST Citizen-Centric Data-DrivenDecision SmartTools Responsive CostEffective Accountable Transparent Collaborative
  17. 17. SMART #bettercitybetterworld CITY BETTER CITY • BETTER WORLD Buildcitiesthroughtheeyesof theCITIZENS
  18. 18. VISIONOFTHECITYOFTHEFUTURE Open source and open data Make visible the invisible Sensing the city Provide tools for the citizens to interpret and change the workings of the city Technology may help mitigate the “black hole” problem.
  19. 19. CITIZEN ENGAGEMENT CROWDSENSINGVIA
  20. 20. We Build Cities Based on Citizen-Centric Approach CROWDSENSING Get citizens input via their smartphones LIVEABLECITIES Citizens have a better quality of life BUILDNEXT SMARTCITY SOLUTION LeverageinnovativeIOT solutionstosolvethe painpointsofcities inhabitants RANK& DECIDE Authorities decide and justify their next plan of action CITY INDICATOR Citizens will see how their cities perform FAVOROT APPROACH BUILDING THE NEXT SMART CITY SOLUTIONS IDENTIIFY&SOLVE Identify locations of issues and City Authorities respond accordingly
  21. 21. BETHEEYESOFTHECITY
  22. 22. CROWDSOURCING HELPTOIDENTIFY CRIMEAREAS
  23. 23. Smart Cities are responsive to the problems of the citizens. CROWDSOURCING PREVENTBEFORE BECOMINGUNBEARABLE POTHOLES
  24. 24. CROWDSOURCING HELPTOIDENTIFY FLOODAREAS
  25. 25. CATCHTHEACTOFVANDALISM DESTRUCTIONOFPUBLICANDPRIVATEPROPERTY CROWDSOURCING
  26. 26. AdHoc Chaotic Unmanaged SMS Whatsapp Facebook Twitter Radio TV
  27. 27. APICTUREWORTHA1000WORDS
  28. 28. BUT NOT FEEL LIKE A REPORTANISSUE
  29. 29. FAVORSENSE APP FOR ACTION, NOT TALKING
  30. 30. CRIMEAREAS FLASHFLOODS NOISELEVEL ROADQUALITY PROFILINGOURCITIES GAININGINSIGHTS•OPTIMISINGRESOURCES
  31. 31. CITIACTUSERS ROADSENSEDATA REGISTEREDCITIACTUSERS-GROWTH
  32. 32. BUILDYOUR NEXT SMARTCITYSOLUTIONS? HOW-TO
  33. 33. TOPCITIACTPAINPOINTS
  34. 34. SMARTWASTEMANAGEMENT TIMELY SCHEDULE ALERT “I’M FULL” UNATTENDED GARBAGE RIGHT ROUTES
  35. 35. SMARTPARKING Smart Parking With Sensors Location of Parking Availability Parking Utilization Tiered Pricing Parking
  36. 36. SMARTSTREETLIGHTING Prevent Crime with Proper Lighting
  37. 37. IoT in Smart City Environmental Monitoring Multiple Sensors Outdoor Parking Management Parking sensors River Monitoring Water Quality and Flood Warning Traffic Intensity Monitoring Devices located at main entrance of city Guidance to free parking lots Panels located at intersections Smart Citizen Crowdsensing Smart Waste Management Sensors in waste bins and garbage trucks • Temperature • CO • Noise • Car Presence • Ferromagnetic sensors • Water level • Weather • Flow sensor • pH sensor • Measure main traffic parameters • Traffic volumes • Road occupancy • Vehicle speed • Queue Length • Taking information retrieved by the deployed parking sensors in order to guide drivers towards the available free parking lots • GPS • Infra-red sensors • User generated feedback with smartphones that help to make cities better
  38. 38. AVOIDCITIZENENGAGEMENTPITFALLS How-to [Original article - https://iotworld.co/2016/08/01/tips-for-city-authorities-how-to-avoid-citizen-engagement-pitfalls/ ]
  39. 39. TIP(1)–BUY-INFROMBOTHSEGMENTS • It requires the active participation of both parties. It’s like “chicken or egg” question. Who starts first? • Residents felt that their complaints would go down the deaf ears of the local councils – just like going down the black hole. • The local authorities that are sensitive to the citizens feel that the citizens need to channel their grouses into a proper channel rather than letting their anger on social media and become terribly viral. • Even after launching their own city’s citizen engagement mobile app, the take-up, and reports from the people are lukewarm – seems that the residents are not keen to use such apps.
  40. 40. TIP(2)–PUBLICITY • If you ask 100 or 1000 people on the streets whether they have heard such application. I can almost guarantee you that none have heard that. • It’s easier to get a ridiculous publicity message across the WhatsApp rather than something which is more useful • After such a big hype during the launch of the service and what media posted the next day, the message will be a deafening silence after a few days. • There’s no continuous effort in educating the public.
  41. 41. TIP(3)–FINDINGTHERIGHTCONCERNEDCITIZENS • Who are these people? What type of individuals that are concerned about the cleanliness or safety of the surrounding. • Sometimes, the same person that always complained in their Resident Association or Community WhatsApp group, when being offered an official channel or tool, they are the ones most likely will not use them. They love to complain but not to take action when given the opportunity to participate. • You might think – what about savvy smartphone users like the yuppies or Gen-Y? Are they the majority of the users? Surprisingly, they are not concerned with such apps – weirdly they prefer to take selfies and viral the issues on their social media channels. In other words, they love to make themselves famous and proud to see their message gone viral but unfortunately it’s not on the official channel.
  42. 42. TIP(4)–GAMIFICATIONIFNECESSARY • People wants an incentive to participate in crowdsourcing initiative. Either get themselves paid in monetary or prizes. • The other way is to gamify the app in such a way that gives some form of status within the community app. Give them points and elevate them into a different status or higher rank on the leadership board. • Launch contest with prizes for being the most active users.
  43. 43. TIP(5)–PRESSUREGROUPS • No administrators of the cities would love to receive complaints every day. Nobody likes to handle hundreds or thousands of complaints each day throughout the whole year. But if they did not manage and close the complaints, how could they solve all the problems which are already in the queue? • Why need to be in a reactive mode when local councils can be proactive? • Sometimes, city authorities need a little push or “pressure” from the people. Who elects them if not the people themselves?
  44. 44. TIP(6)–SOCIALMEDIACHANNELS • The most popular official channels by local councils are either through phone, fax, web portal or email. But technology has rapidly changed the landscape of communications with the advent of smartphones, mobile Internet, and Social Media. • Allow the citizens to communicate on their favorite social media channels.
  45. 45. TIP(7)–IN-HOUSEVSOUTSOURCE • There’re a lot of similar citizen engagement mobile apps in the market. But most of them forgot that the backend system that handles the reports are not visible to them. • Thus, a lot of cities who thought that they could just develop the mobile app (i.e. the front-end) in-house did not realize what they are going to end up. • Nearly all local council IT departments are not set up as a product development house. The budget given to them are only enough to operate, manage and maintain the IT system but not to become innovative and develop their application. • Think twice before embarking on in-house development.
  46. 46. TIP(8)–PRODUCTROADMAP • Handling a continuous development and future enhancement of the backend system requires a sustainable IT support resources. • New technology emerges and thus it must quickly be adapted with the current process workflow. • Developing and supporting this in-house will probably give the IT department of the local council a horrible nightmare that they will always regret.
  47. 47. TIP(9)–SMARTCITYVISION • Citizen engagement is only one of the single component in a Smart City. They are many applications which require integration to a smart city platform; thus, it cannot be developed in silo manner. • Remember that IOT also requires input from physical sensors (other than the sensors from the smartphones). • A real Smart City need an integrated platform that collects and aggregates various sources of data (structured or unstructured) to discover the insights of the city and make cities a better and sustainable place to live.
  48. 48. TIP(10)–IT’SNOTANITJOB! • Of course, any IT company can develop the mobile app. • However, IOT requires different skills that encompass embedded programming, understanding different communications protocols, cloud services, and big data analytics. Smart Parking Smart Waste Management Smart Street Light Smart Transportatio n Open Data Parking Garbage Collection Lighting Public Transport Smartphone Users SMART CITY HUB Social Media IOT APPLICATIONS SENSOR DATA Favorsense favoriot
  49. 49. www.favoriot.com favoriot favoriot favoriot favoriot info@favoriot.com favoriot Want to start your IoT Journey? Contact Us: info@favoriot.com

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