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Today's IT executives are at the forefront of change in their organizations. They implement new technologies, lead process improvement efforts, reduce business costs and enable innovation. All of these activities have significant change-management components to them. Yet only 7 percent of IT leaders are confident in their change-management skills, according to CIO's 2007 State of the CIO research. That stat is surprising given the transformational nature of work in IT management.
This article outlines four key factors affecting successful change management efforts. Originally published on CIO.Com.