Government And Web 2.0


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My presentation at the IBM Web 2.0 Technical Contest during Apogee 2010. This got me the runners up prize.

This file includes speaker notes as slides.

Published in: Technology, News & Politics
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Government And Web 2.0

  1. 1. Government&Web 2.0<br />Proposals and Suggestions<br />Presented By:<br />Mayank Abhishek<br />BITS-Pilani<br />
  2. 2. Web 2.0<br /><ul><li>Information sharing
  3. 3. Interoperability
  4. 4. User-centered
  5. 5. Collaboration</li></li></ul><li>"Web 2.0" is commonly associated with web applications that facilitate interactive information sharing, interoperability, user-centered design, and collaboration on the World Wide Web.<br />
  6. 6. Government<br /><ul><li>E-Petitions
  7. 7. Election Campaign
  8. 8. Law Enforcement
  9. 9. Service Provisioning</li></li></ul><li>The case study was: Propose a Web 2.0 solution for enhancing government related activities. (E-Petitions, service provisioning, law enforcement, election campaigns)<br />
  10. 10. InformationSharing<br />
  11. 11. Why information sharing is needed?<br /><ul><li>Helps NGOs to analyze situations
  12. 12. Helps Citizens to look up information
  13. 13. Makes Government more open and transparent</li></li></ul><li>Proposal<br /><ul><li>Share More Information Openly
  14. 14. Use open formats for data</li></li></ul><li>Why Open Format?Recently there was a newspaper article about M.F. Hussain taking up Qatari citizenship. I wanted to find out what cases are pending against him in the Supreme Court of India. What I got is shown on the next page.<br />
  15. 15.
  16. 16. How do I make any head or tail of this? I neither know his case type or number or year. So, this wealth of information is useless for me.<br />
  17. 17.
  18. 18. I wanted to analyse the last LokSabha Elections so I went to the Election Commission’s website. It has reports on all LokSabha elections right from 1951. But, for say 2004 there are three volumes. How do I know which volume contains my constituency? I clicked Volume I, luckily it did have my constituency.<br />
  19. 19.
  20. 20. Now this info has been analysed by someone. If I want to find out some relevant statistic from this, like the difference between the winner and the person in second place. I can’t. The format doesn’t allow me to export data.<br />
  21. 21.
  22. 22. People in my wing always fight about which state is better. So, we went on the Census of India’s site to check some facts. What we got is shown on the next page.<br />
  23. 23.
  24. 24. The file was corrupted! So, we conclude that there is a lot of data shared by Indian Government but the format it is using to share it makes it useless. What should be done?<br />
  25. 25.
  26. 26. The world bank shares data in an open format. So, I can use a data visualization tool to analyse its data. Like this shows the per capita CO2 emission of India over the years. Some sense can be made. We can see that it is consistently increasing. Now with one click of the mouse we can compare it with the World stats. Show in the next slide.<br />
  27. 27.
  28. 28. We can see that the CO2 emission World over does not show a consistent increase, instead it is very haphazard. In India it constantly increased. So, sharing data in an open format helps us to make some sense out of it.<br />
  29. 29. G2G Data Sharing<br /><ul><li>Tag Civil and Criminal Cases and Judgments
  30. 30. Based On
  31. 31. People
  32. 32. Organisations</li></li></ul><li>For, Government to Government data sharing, I suggest tagging Civil, Criminal Cases and Judgments based on People and Organisation. This will help in identifying regular offenders from first time defaulter.<br />
  33. 33. User Centered<br />
  34. 34. I have proposals for user centered Election Campaigns.<br />
  35. 35. This is from my personal experience. For the 2009 LokSabha elections I followed some political parties on Twitter. One day I noticed this tweet.<br />
  36. 36.
  37. 37. So, I replied thus.<br />
  38. 38.
  39. 39.
  40. 40. And, got back a reply too. All this happened in a span of 15 minutes! So, user centered campaigning helps candidates to connect with voters. Now there are two things. First, this happened on Twitter. Why? Because, Twitter is the thing of the day now. So, I suggest using the then popular social media websites for campaigning. To tap the resources(Human Resources).<br />
  41. 41.
  42. 42. Secondly, I suggest unifying all public profiles of the candidate under one portal. If at all signup becomes necessary on this website use OpenID so that users don’t have to register for new accounts. This reduces the chances of prospective voters/campaigners from running away.<br />
  43. 43. Collaboration<br />
  44. 44.
  45. 45. Government-Citizen collaboration is very necessary during natural disasters.<br />
  46. 46. Here is an example of Web 2.0 and citizen collaboration to deal with disasters. This an application built on Google Apps platform. During the Haiti Earthquake it allowed people to search and enter information about people. For example if some isolated friend calls you up using a phone. You can enter his/her info here so that other people looking for him can know of his well being.<br />
  47. 47.
  48. 48. Here is a sample search with results showing status of the person. I propose such a Government run initiative to help people in case of any natural disaster.<br />
  49. 49.
  50. 50. E-Petitions<br />
  51. 51. Proposals<br /><ul><li>Request
  52. 52. Suggest
  53. 53. Report
  54. 54. Require</li></li></ul><li>For E-Petitions I suggest a Government Managed Portal with 4 things,<br /><ul><li>Ability to request explanation from Government Offices
  55. 55. Suggest improvements to Government Offices
  56. 56. Report Problems to/about Government Offices
  57. 57. Require Government Offices to take actions on the Petitions filed</li></li></ul><li>An example is the e-People portal of the South Korea Government<br />
  58. 58.
  59. 59. I also propose two more features,<br /><ul><li>Making the portal in local languages also to enable everyone to use it
  60. 60. Making record from the portal public to enable people to see unanswered petitions thus raising responsiveness of the Governement.</li></li></ul><li>Proposals<br /><ul><li>Local Language
  61. 61. Records Public </li></li></ul><li>Service Provisioning<br />
  62. 62. Proposals<br /><ul><li>Same ID – Everywhere
  63. 63. All Platforms – Mobile or Computers</li></li></ul><li><ul><li>I propose to use same User ID to authenticate users on all Government Websites. A system build like OpenID.
  64. 64. I suggest enabling all Government to all popular platforms. Like as I can check the status of my Railway PNR number using SMS on my mobile, I should also be able check the status of my passport or the status of a lost/found FIR filed by me.
  65. 65. This will enable more users to benefit from these services.</li></li></ul><li>Thanks!<br />
  66. 66. Background Image<br />The Crab Nebula ∙ M1<br />Hubble Space Telescope ∙ WFPC2 <br />STScI-PRC2005-37<br />Credit<br />NASA, ESA<br />J. Hester and A. Loll(Arizona State University)<br />Taken From:<br />Reused under US Copyright Act of 1976, 17 U.S.C. § 107<br />for educational ,non-commercial purpose only<br />with due credit given to the copyright owners.<br />
  67. 67. Presentation By<br />Mayank Abhishek BITS-Pilani<br />