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NORDIC CARD MARKETS DAY ONE | 18TH JANUARY 2012                                                        www.nordiccardevent...
NORDIC CARD MARKETS DAY TWO | 19TH JANUARY 2012                                        ...
HALF-DAY PRE-CONFERENCE           WORKSHOP    Making the most of      the EMV Chip        Tuesday 17th January 2012       ...                   Sponsored by:Compass Plus provides comprehensive, fullyintegrated and flexible...
NORDIC CARD MARKETS    Conference: 18th January - 19th January 2012, Copenhagen Marriott Hotel, Copenhagen, Denmark       ...
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F 002 Nordic Card Markets 2012


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ow in it\'s 11th year, SMi\'s Nordic Card Markets Conference provides a fantastic opportunity to learn from leading experts in this innovative area. Learn about the latest developments in the Cards Market within the Nordic Region. One of the most innovative region when it comes to Card technological developments. This year the event will focus upon the impact of new technologies, including Contactless Cards, and Mobile Payments, upon the Payments marketplace.

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F 002 Nordic Card Markets 2012

  1. 1. REGISTER BY SEPTEMBER 30TH 2011 AND RECEIVE A £300 DISCOUNT REGISTER BY OCTOBER 31ST 2011 AND RECEIVE A £100 DISCOUNT SMi present their 11th conference on… Nordic Card Markets Wednesday 18th January & Thursday 19th January 2012, Copenhagen Marriott Hotel, Copenhagen, Denmark Key Speakers Include: • Hemant Bijal, Payment Systems Development Group, The World Bank • Mette Grimm Munck, Senior Manager, Cards Emerging Payments, NETS • Norbert Bielefeld, Deputy Director-Payment BENEFITS OF ATTENDING: Systems, World Savings Bank • Learn about the important case studies taking place for • Bent Bentsen, Senior Advisor, Group Payments, Card Payments in the Nordics region DnB NOR Bank • Network with the key personnel in the payment • Michael van Doeveren, Senior Policy Advisor, De Nederlandsche Bank marketplace in the payment marketplace in the Nordic • Thor Ragner Klevstuen, Business Developer, region Cards and Payments, SpareBank • Evaluate the latest trends in the payments industry • Ugo Pietro Bechis, Chairman, European • Update your knowledge on the developments in the Payments Council market and focus on the new payment technologies, • Kurt Gjesten, Senior Vice President, Pan-Nordic including Mobile Payments and Contactless Cards Card Association • Compare the Nordics region with other regions across • Anneke Kosse, Policy Advisor, Payment Systems Division, De Nederlandsche Bank Europe PLUS A HALF-DAY PRE-CONFERENCE WORKSHOP Sponsored by Tuesday 17th January 2012, Copenhagen Marriott Hotel, Copenhagen, Denmark Making the most of the EMV Chip In association with Savantor 12.30pm – 5.00pm REGISTER ONLINE AT: fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711
  2. 2. NORDIC CARD MARKETS DAY ONE | 18TH JANUARY 2012 Registration & Coffee 13.50 EPC on SEPA for Cards- Progress and Challenges Ahead • The SEPA Card Scenario9.00 Chairmans Opening Remarks - Issues Francesco Burelli, Principal Consultant, Value Partners - Players • EPC activity progress KEYNOTE ADDRESS 1 Ugo Pietro Bechis, Chairman of the Cards and Payments9.10 An update on the emerging card payments • Case story: introduction of a new Nordic mobile payment Working Group, EPC solution • Contactless solutions and the experiences in the Nordics 14.30 SEPA for cards: the challenge of balancing standardisation, • Opportunities within the market innovation and governance is still on! Mette Grimm Munck, Senior Manager, Cards Emerging • Standardisation, a view from the frontline: why it takes so Payments, NETS long to do what seems so obvious • Innovation: both providers and users must be motivated for KEYNOTE ADDRESS 2 innovation to prove more than a catchword!9.50 Development of electronic payments in the Baltic countries • Legal and regulatory environment for electronic payments • SEPA governance: still a lot of chatting between air traffic • Opportunities and challenges in future growth controllers and whoever thinks he is in the cockpit! • Key implications for banks and other payment service • The nirvana of reconciled challenges: examples of vibrant providers internal markets Hemant Bijal, Payment Systems Development Group, • But, SEPA for cards: are we sure the destination hasn’t The World Bank changed during our journey? Norbert Bielefeld, Deputy Director - Payment Systems, World10.30 Morning Coffee Savings Bank11.00 Self-service through the use of eSignature • Making the bank’s products more available 15.10 Afternoon Tea • 14 million Nordic citizens have an eID • Improves the applications processes, reducing both cost and CASE STUDIES AND TRIALS completion time • No need for physical legitimation or a handwritten signature 15.40 Norwegian NFC Trial • Delivered through the cloud • Examine each key trial Jes Rasmussen, Strategy and Business Development, SEB Cards • Understand the benefits Arne Vidar Haug, Business Development Manager, Signicat • Lessons Learnt SEPA FOR THE CARD INDUSTRY Bent Bentsen, Senior Advisor Group Payments, DnB NOR11.40 Current status of SEPA for Cards 16.20 The Blunk Pilot: piloting Visa PayWave in Norway • Developments in the European Cards Market • Why do a contactless pilot? • Fourth SEPA-migration monitor of DNB of firms and public • Pilot information agencies • Lessons learnt • Current Developments in E- and M-payments • Commercial Solutions • Policy view on SEPA for Cards Thor Ragnar Klevstuen, Business Developer, Cards and Michael van Doeveren, Senior Policy Advisor, De Nederlandsche Bank Payments, SpareBank12.20 Networking lunch 17.00 Chairmans Closing Remarks and Close of Day One Register online at • Alternatively fax your registrat Supported by
  3. 3. NORDIC CARD MARKETS DAY TWO | 19TH JANUARY 2012 8.30 Re-registration & Coffee 13.50 Developing the Mobile Payments Marketplace • Current market in Nordic Region 9.00 Chairmans Opening Remarks • How to improve take up of Mobile Payments in the Francesco Burelli, Principal Consultant, Value Partners marketplace • What are consumers’ attitudes to Mobile Payments? OPENING ADDRESS Pekka Markkula, Head of Service Enablers, TeliaSonera 9.10 The Pan-Nordic Card Association - a Nordic Banking Initiative • Nordic Coordination CONSUMERS’ ROLE IN PAYMENT INNOVATION • SEPA Standardisation • Knowledge Sharing 14.30 What Factors are Driving Consumer Payment Choices? - Committees • Cash and debit card usage: evidence from the Netherlands - Forums • Main barriers to consumer payment choices Kurt Gjesten, Senior Vice President, Pan-Nordic Card • Impact of newspaper articles about payment card fraud Association • Role of socio-demographic and transaction-related factors 9.50 Card Payment’s in Central Banks’ Radar • Role of ethnicity in payment technology adoption • Role of Card Payments Anneke Kosse, Policy Advisor, Payment Systems Division, • Standardisation De Nederlandsche Bank • Existing and Forthcoming regulation and control Paivi Heikkinen, Head of Department, Bank of Finland 15.10 Afternoon Tea 10.30 Morning Coffee 15.40 The Payments Marketplace from the Retailers’ Perspective • Understanding the important developments for retailers 11.00 New payment solutions overview • Encouraging retailers to adopt Contactless technology and • The online world is becoming more pervasive Mobile Payments • Mobile payments high level overview • Understand the benefits of the new payments ecosystem for • The convergence of online and mobile retailers • Requirements for industry players adaptation Andreas Melan, Group Payment Card Manager, IKEA • Overview of direction and next steps in Europe Speaker to be confirmed, Compass Plus 16.20 Innovation in Payments • Recent technological innovations MOBILE PAYMENTS • The rise of NFC • How to ensure innovation in a harmonised payment 11.40 Mobile Payments • Best definition for Mobile Payments marketplace • Risks and Opportunities • Where are banks in the innovation of payments? • Who Benefits? Malin Berge, Head of Cards, ICA Bank* • Will money ever be mobile? Mikko Haikonen, Senior Manager, Nokia 17.10 Chairman’s Closing Remarks and Close of Conference 12.20 Networking lunch *Subject to final confirmationtion to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711 • GROUP DISCOUNTS AVAILABLE WHO SHOULD ATTEND? CEOs, Directors, Vice Presidents, Managers and Consultants of Want to know how to get involved? Interested in • Card Payments • NFC promoting your finance services to this market? • Payments • New Payment Streams • Contactless Cards • Card Issuers Contact Mark Ram, SMi Marketing on • Mobile Payments • Telecoms +44 (0)20 7827 6092 or email: • Payment Innovation • Card Manufacturers • Advanced Payment Systems • Card Solution Providers • E-Payment • Wireless Providers
  4. 4. HALF-DAY PRE-CONFERENCE WORKSHOP Making the most of the EMV Chip Tuesday 17th January 2012 12.30pm – 5.00pm Copenhagen Marriott Hotel, Copenhagen, Denmark In association withOverview:This half-day Savantor workshop is designed forbanks and processors wishing to leverage theirinvestment in the EMV chip and PIN infrastructurewith new, added value propositions in order tocreate profitable business growth and gain longterm, sustainable business advantage. The course isnon-technical, highly interactive and suitable forsenior retail banking marketing and productdevelopment staff, as well as card specialists. Thecourse leader is Dr Nick Collin, a veteran in the fieldand an experienced workshop facilitator. Throughpresentations, case studies, exercises and discussionshe will encourage attendees to explore how EMVtechnology can be used, not just to reduce fraud, butalso to improve customer recruitment and retention,increase card usage, create new revenue streams,and gain competitive advantage.Programme12.30 Registration & Coffee1.00 Basics: the what, why and how of EMV chip1.15 Innovation with EMV chip – infrastructures and applications1.45 Discussion: your bank and its markets2.15 Realising core EMV chip benefits: safer payments and more payments2.45 Discussion: EMV deployment at your bank – addressing issues and managing risks3.15 Coffee Break3.30 Beyond payments: leveraging the EMV chip infrastructure with added value applications4.30 Discussion: chip-based business opportunities at your bank5.00 Wrap up and action pointsAbout the workshop hostsDr Nick Collin, Practice Lead (EMV), SavantorNick Collin has over 30 years experience as a consultant tothe banking and payment industry and is an acknowledgedexpert on chip and pin added value application.Rod Nixon, Managing Director, SavantorRod Nixon has worked in the payments industry for the past29 years including First Data, MasterCard International andVisa EuroDe. He has made a particular contribution to thedevelopment of the industry in the areas of AcceptanceDevelopment, Debit Strategy and Payment ProductDevelopment.Jarkko Anttiroiko, Principal Consultant, SavantorJarkko Anttaroiko has 20 years experience in developingelectronic banking services. As Head of Cards in OPPohjolaGroup he had active role in developing EMV based multi-application cards.About the organisationSavantor provides a wide range of strategic advice andoperational implementation, based on detailed knowledgeof the latest thinking within the industry, since 1997 ourteam of senior people from financial services, software,processing and related industries has completed majorprojects for many well known banks, card schemes, thirdparty processors and hardware/software vendors. Savantoris accredited by Mastercard Worldwide to offer advice andguidance on EMV implementation.
  5. 5. Sponsored by:Compass Plus provides comprehensive, fullyintegrated and flexible payments software andservices that help financial institutions to staycompetitive in today’s market environment. Ourproduct offering includes card and accountmanagement, processing system, fraudmanagement, Internet and mobile banking andother systems necessary for developing andrunning successful electronic payment projects ofall scales. www.compassplus.comElavon are a leading global provider of paymentservices to more than 1 million merchantsworldwide, delivering secure, end-to-endpayment solutions including credit and debitcard processing, multi-currency support, andcross-border acquiring. With Elavon, merchantsbenefit from a single source provider thatmanages payment processing across their entirefootprint. www.elavon.comSignicat is an International award winningprovider of cross-border eID and eSignatureservices for mobile and web. Several leadingNordic companies have chosen Signicat as cloudprovider of strong authentication and bindingagreement confirmation. The customer listincludes SEB Kort, EnterCard, Bank Santander,Ekspres Bank, PayEx, Bank Norwegian, Tryg,Skagen Funds. www.signicat.comSPONSORSHIP AND EXHIBITION OPPORTUNITIESSMi offer sponsorship, exhibition, advertisingand branding packages, uniquely tailored tocomplement your companys marketingstrategy. Prime networking opportunities existto entertain, enhance and expand your clientbase within the context of an independentdiscussion specific to your industry. Should youwish to join the increasing number ofcompanies benefiting from sponsoring ourconferences please call: Alia Malick, SMiSponsorship on (0)20 7827 6168 or FINANCE FORWARD PLANNERMobile Payments12/13 October 2011, Central London, UKBenelux Infrastructure Forum23/24 November 2011, Amsterdam,NetherlandsNordic Cards Market18/19 January 2012, Copenhagen, DenmarkCEE Cards 201219/20 March 2012, Sofia, Bulgaria
  6. 6. NORDIC CARD MARKETS Conference: 18th January - 19th January 2012, Copenhagen Marriott Hotel, Copenhagen, Denmark Workshop: Tuesday 17th January 2012 4 WAYS TO REGISTER ONLINE at your booking form to +44 (0) 870 9090 712 POST your booking form to: Events Team, SMi Group Ltd, Great Guildford Business Square, 30 Great Guildford Street London, SE1 0HS, UKPHONE on +44 (0) 870 9090 711 EARLY □ REGISTER BY September 30th 2011 and receive a £300 discount BIRD on the conference price DISCOUNT □ REGISTER BY October 31st 2011 and receive a £100 discount on the conference price CONFERENCE PRICES I would like to attend: (Please tick as appropriate) Fee TotalUnique Reference Number CONFERENCE FEE □ Conference & Workshop £1998.00 + VAT £2497.50Our Reference LV F-002 □ Conference only £1399.00 + VAT £1748.75 □ Workshop only £599.00 + VAT £748.75DELEGATE DETAILS PROMOTIONAL LITERATURE DISTRIBUTIONPlease complete fully and clearly in capital letters. Please photocopy for additional delegates. □ Distribution of your company’s promotionalTitle: Forename: literature to all conference attendees £999.00 + VAT £1198.80Surname:Job Title: GROUP DISCOUNTS AVAILABLEDepartment/Division:Company/Organisation: The conference fee includes refreshments, lunch, conference papers and access to the Document Portal containing all of the presentations.Email:Address: VENUE Copenhagen Marriott Hotel, Copenhagen, DenmarkTown/City: □ Please contact me to book my hotelPost/Zip Code: Country: Alternatively call us on +44 (0) 870 9090 711, email: or fax +44 (0) 870 9090 712Direct Tel: Direct Fax:Mobile: DOCUMENTATION (Shipped 10-14 days after the event)Switchboard: I cannot attend but would like to purchase access to the following DocumentSignature: Date: Portal/paper copy documentation: Price Total □ Access to the conference documentationI agree to be bound by SMis Terms and Conditions of Booking. on the Document Portal £499.00 + VAT £598.80ACCOUNTS DEPT □ The Conference Presentations - paper copy £499.00 - £499.00 (or only £300 if ordered with the Document Portal)Title: Forename:Surname: PAYMENTEmail: Payment must be made to SMi Group Ltd, and received before the event, by one of theAddress (if different from above): following methods quoting reference F-002 and the delegate’s name. Bookings made within 7 days of the event require payment on booking, methods of payment are below. Please indicate method of payment:Town/City: □ UK BACS Sort Code 300009, Account 00936418Post/Zip Code: Country: □ Wire Transfer Lloyds TSB Bank plc, 39 Threadneedle Street, London, EC2R 8AU Swift (BIC): LOYDGB21013, Account 00936418Direct Tel: Direct Fax: IBAN GB48 LOYD 3000 0900 9364 18 □ Cheque We can only accept Sterling cheques drawn on a UK bank.Terms and Conditions of Booking □ Credit Card □ Visa □ MasterCard □ American Express All credit card payments will be subject to standard credit card charges.Payment: If payment is not made at the time of booking, then an invoice will be issued and must bepaid immediately and prior to the start of the event. If payment has not been received then credit carddetails will be requested and payment taken before entry to the event. Bookings within 7 days of Card No: □□□□ □□□□ □□□□ □□□□ Valid From □□/□□ Expiry Date □□/□□event require payment on booking. Access to the Document Portal will not be given until paymenthas been received. CVV Number □□□□ 3 digit security on reverse of card, 4 digits for AMEX cardSubstitutions/Name Changes: If you are unable to attend you may nominate, in writing, anotherdelegate to take your place at any time prior to the start of the event. Two or more delegates maynot ‘share’ a place at an event. Please make separate bookings for each delegate.Cancellation: If you wish to cancel your attendance at an event and you are unable to send a Cardholder’s Name:substitute, then we will refund/credit 50% of the due fee less a £50 administration charge, providingthat cancellation is made in writing and received at least 28 days prior to the start of the event.Regretfully cancellation after this time cannot be accepted. We will however provide the conferences Signature: Date:documentation via the Document Portal to any delegate who has paid but is unable to attend for anyreason. Due to the interactive nature of the Briefings we are not normally able to provide I agree to be bound by SMis Terms and Conditions of Booking.documentation in these circumstances. We cannot accept cancellations of orders placed for Card Billing Address (If different from above):Documentation or the Document Portal as these are reproduced specifically to order. If we have tocancel the event for any reason, then we will make a full refund immediately, but disclaim any furtherliability.Alterations: It may become necessary for us to make alterations to the content, speakers, timing,venue or date of the event compared to the advertised programme.Data Protection: The SMi Group gathers personal data in accordance with the UK Data Protection Act1998 and we may use this to contact you by telephone, fax, post or email to tell you about other VATproducts and services. Unless you tick here □ we may also share your data with third parties offeringcomplementary products or services. If you have any queries or want to update any of the data that VAT at 25% is charged on the attendance fees for all delegates. VAT is also charged onwe hold then please contact our Database Manager or visit our Document Portal and Literature Distribution for all UK customers and for those EU customerswebsite quoting the URN as detailed above your address on theattached letter. not supplying a registration number for their own country here: _______________________ If you have any further queries please call the Events Team on tel +44 (0) 870 9090 711 or you can email them at