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2015 jogjakarta people stakeholders and responsability

Lecture presented at Jogjakarta training Museum Interpretation and Audience Experience Management of Cultural Heritage

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2015 jogjakarta people stakeholders and responsability

  1. 1. People Who are the stakeholders and ‘owners’ of museums? Max Meijer
  2. 2. 3 museum basics: →Content (objects or site) values + data/information ↓↑ →Use (presentations) ‘use’ in storyline, exhibitions, experience, events ↓↑ →Impact (public) added value for visitors and other stakeholders
  3. 3. PUBLIC = Visitors to museum
  4. 4. PUBLIC = on line visitors & social media communities
  5. 5. PUBLIC are important STAKEHOLDERS of museums
  6. 6. But there are many more stakeholders, depending on The individual formal position, location, of (social) network of your museum...
  7. 7. As we did see stakeholders are: A person, group or organization that has interest or concern in a museum Stakeholders can affect or be affected by the museum’s actions, objectives and policies.
  8. 8. Examples…
  9. 9. Governments…
  10. 10. NGO’s…
  11. 11. Religious leaders…
  12. 12. Travel business…
  13. 13. Political parties…
  14. 14. Mass media…
  15. 15. Local charity groups…
  16. 16. (Art) collectors…
  17. 17. As we did see stakeholders are: A person, group or organization that has interest or concern in a museum Stakeholders can affect or be affected by the museum’s actions, objectives and policies.
  18. 18. The examples mentioned are mostly Stakeholders that can affect or be affected by the museum’s actions, objectives and policies.
  19. 19. But now have a look at some Stakeholders that can affect or be affected by the museum’s actions, objectives and policies.
  20. 20. We may also look at stakeholders as: “owners” of museums. - Legally (funders) (government or private owner) Or -Mentally (participants) (the people or community which the museums heritage the museum presents)
  21. 21. Schools…
  22. 22. Indigenous traditions goups
  23. 23. Local study groups…
  24. 24. Tour guides…
  25. 25. Local sellers…
  26. 26. Restaurants…
  27. 27. Local communities…
  28. 28. Local producers…
  29. 29. Local small business…
  30. 30. Museums have specific Responsibilities for these stakeholders that can be affected by the museum’s actions, objectives and policies.
  31. 31. That mean’s the museum may affect these groups (people) In a positive way Or In a negative way
  32. 32. Postitive impact (Opportunities) Develop pride in local traditions and customs Tourism (economic (chain)development macro- micro) Learning opportunities Awareness of own quality and values Jobs (direct or indirect) Contact and cooperation across different cultures Other opportunities…?
  33. 33. Negative impact: Loss of (farm)land Relocation of housing and families Rising prices of housing Disturbance of social structures and networks Traffic Other threats…?
  34. 34. From values to benefits Museums could share values with their local communities. Public – Private – Community Development Sustainable museum-planning based on shared values Museum Government Entrepreneurs Local community and: visitors
  35. 35. Linking the museum to the surrounding community/communities. Goals and impact: • Product development (heritage chains) • Better local facilities (happy visitors) • Empowerment (local development) • Sustainability (ownership and support)
  36. 36. Heritage chain delevelopment: How to start? a. An idea (what and for whom?) b. Stakeholders involvement (who?) c. Defining Partners (what ‘chain partners’?) d. Planning (how and when?)

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