As an Eclipse user, do you feel bugreports are not getting the attention they deserve ? Do you feel that the committers does not understand what you are talking about ?
As an Eclipse committer, do you feel the users care submitting bugreports with not enough of the right information ? Do you feel your users are not realizing how great your new feature actually is ?
Fear no more, this talk will walk you through what makes a good bug report and with the right set of tools very quickly can get screenshots, mockups and screencasts into your report so the committers understand what you are talking about and users can see what actually improved in their life as user when a bug is fixed.
All without breaking a sweat!