Personal Information
Organization / Workplace
Enschede Area, Netherlands Netherlands
Occupation
Founder at Customer Touch
Industry
NGO / Public Service
About
The Customer is the Strategy.
Businesses are simply made up of conversations between customers and organisations.
In this customer-driven era it is the customers rather than the executives who decide on the company's degree of customer centricity.
Customer Touch, about: connecting customers, employee passion, (customer) experience and marketing.
Developing valuable interactions for organisations with their Customers. Based on our Brand2Brand philosopy and talentmanagement programm, we connect Brand exposure to Customer Service execution.
For experimenting with Customer Contact Channels and Customer service delivery strategies we exploit Custainers (www.custainer.com); a fully equippe...
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Personal Information
Organization / Workplace
Enschede Area, Netherlands Netherlands
Occupation
Founder at Customer Touch
Industry
NGO / Public Service
About
The Customer is the Strategy.
Businesses are simply made up of conversations between customers and organisations.
In this customer-driven era it is the customers rather than the executives who decide on the company's degree of customer centricity.
Customer Touch, about: connecting customers, employee passion, (customer) experience and marketing.
Developing valuable interactions for organisations with their Customers. Based on our Brand2Brand philosopy and talentmanagement programm, we connect Brand exposure to Customer Service execution.
For experimenting with Customer Contact Channels and Customer service delivery strategies we exploit Custainers (www.custainer.com); a fully equippe...