Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Everyday User experience

951 views

Published on

5 principles I've generally found to be true in designing products for the web and mobile. A slight update/digest version of Creating Positive User Experiences - a talk John Zeratsky and I developed in 2010.

Published in: Design
  • It occurs to me that a LOT of the detail in this deck is missing in notes and floating in talk-space. All credit for 1XUX goes to T.A. McCann – at least he's the first person I've heard put it that way. I just wanted to amplify the point while I had the bully pulpit.
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Great concise and to the point deck, love the '1XUX', hadn't seen that one before.
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here

Everyday User experience

  1. 1. EVERYDAY USER EXPERIENCE 5 PRINCIPLES FOR YOU +YOUR PRODUCTS TO EMBODY Matt Shobe @shobe
  2. 2. WHY I DO WHAT I DO
  3. 3. SPEEDPERSONALITY AGILITYPOLITENESSPREPARATION
  4. 4. http://www.flickr.com/photos/ajmexico/2394606162/ SPEED IS (NEARLY) EVERYTHING Principle 1: Be Fast.
  5. 5. “Speed is the most important feature. If your application is slow,people won’t use it. I see this more with mainstream users than I dowith power users. I think that power users sometimes have a bit ofsympathetic eye to the challenges of building really fast web apps,and maybe they’re willing to live with it, but when I look at my wifeand kids, they’re my mainstream view of the world. If something isslow, they’re just gone.” — Fred Wilson (Union Square Ventures)     http://bit.ly/fw-speed
  6. 6. http://www.avc.com/a_vc/2011/09/minimum-viable-personality.htmlPERSONALITY IS PERMISSION Principle 2: Be yourself.
  7. 7. Heavy symbolism, manAGILITY ASSUMES THE UNEXPECTED Principle 3: Be agile. (Whatever your process, stay on your toes.)
  8. 8. “We all drive the truck”Assume all external communications will be reblogged, retweeted, otherwise laid bare.Customers demand everything, yet expect the worst. (Confound that expectation.)
  9. 9. DESIGN HAS SPRINT STORIES DESIGN COMMITS CODE DESIGN PAIR-IMPLEMENTSDESIGN SHOULDERS SUCCESS AND BEARS THE WEIGHT OF FAILURE
  10. 10. THE WHEEL OF JUSTICEProduct Management • Engineering • User Experience
  11. 11. POLITENESS IS IN SHORT SUPPLY Principle 4: Be polite.
  12. 12. 1XUX(1st TIME USER EXPERIENCE)
  13. 13. Make it easy to get started.
  14. 14. plans@tripit.comLeverage patterns people already understand.
  15. 15. Make it easy to leave.
  16. 16. PREPARATION SHOWS PATIENCE Principle 5: Prepare for failure!
  17. 17. 1 (312) 555-1212http://www.mywebsite.com/VISA 4388-5752-1234-5678
  18. 18. Kind of old school (circa 2010)
  19. 19. Responsive Design
  20. 20. Responsive Design
  21. 21. SPEEDPERSONALITY AGILITYPOLITENESSPREPARATION
  22. 22. SPEED PERSONALITY AGILITY POLITENESS PREPARATIONTHANK YOU.
  23. 23. SPEED PERSONALITY AGILITY POLITENESS PREPARATIONTHANK YOU. Matt Shobe @shobe

×