Recognizing opportunities for videodocumentation and deliveryMatt Sullivan@mattrsullivanmatt@mattrsullivan.comslideshare.n...
Senior member, Society for TechnicalCommunicationTop 20, Mindtouch 100 Most Influential inTech CommCurrent ACE/ACI in 1...
Please let everyone knowyour namecompanyan idea of what you’d like to get from today’ssessionNOW IT’S YOUR TURN
 Technical documentation is moving toward video atan ever-increasing rate. From YouTube to freerecorded webinars, to serv...
Footage captured with a video cameraRecorded live sessions(video or web conferencing)With or without “talking heads”Wi...
Much of eLearning is PPT-likeScenario-based is more cognitive content, lessskill-oriented. Explains conceptsScenario-ba...
Look for difficult textual contentWhere do your users ask for clarification?Where does the text become ambiguous?Long l...
Budget (both time and money)ToneLevel of interactivityLevel of detailMore detailed = SimulationLess detailed = Live ...
Informal Live Video Mac Apple QuickTime Player Internal video camera Windows Articulate’s screenr.com Free and paid ...
Reuse of recorded webinars/training Connect GoToMeetingLAB/EXAMPLES
Software demosLAB/EXAMPLES
Scenario-based training PresenterLAB/EXAMPLES
Software Simulations CaptivateLAB/EXAMPLES
Incorporating 3DLAB/EXAMPLES
Text links(youtube or other streaming media servers)PDF links(external hyperlinks v. embedded 3d, live video,s/w sim’s)...
Webinar/Screen recording (45 minutes) Development: Less than 4 hours Recording time: 45 minutes Editing and publishing...
Movies and demonstrations MP4 for YouTube and universal delivery FLV/F4V for placement into Flash-based outputsSimulat...
TIPS!
Start with your end goal and work backward I use PPT for outliningStoryboard/script are fluid documentsI like 2-5 minu...
DEMOS/SIMULATIONS
One thing at a timeKeep it shortStay away from hype Beware the infomercialProperly set environmentPay attention to ...
Record actions independent of audioRecord deliberately and accuratelyTime slides and perfect scripts prior to audioAtt...
Give user predictableMovementCommunicationConventionsCONSISTENCY
 Use caption and highlight box to announcemouse movement Tether audio to caption when possible Set mouse movement to ex...
 Use original script to create computergenerated audio if available Time slides and modify using PC voice Use finalized...
Live Video Look first for directoptions to YouTube orcloud-based serversor Save or download MP4to your drive Upload man...
I help people with documentation delivery.Matt Sullivanmatt@mattrsullivan@mattrsullivanwww.mattrsullivan.com714 798-7596CO...
Upcoming SlideShare
Loading in …5
×

Moving your documentation to video

958 views

Published on

Some tech comm is tough to put into words. Instead, push content to recorded video via recorded meetings, screen recordings, or interactive simulations.

Published in: Education, Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
958
On SlideShare
0
From Embeds
0
Number of Embeds
12
Actions
Shares
0
Downloads
20
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • Excellent departure from normal tools presos, dev and trainingWant to look at use of video to enhance or augment our documentationOpps for delivering new or existing docu via video techniques
  • Here’s the pitch you saw…Thanks for being here, ‘cause this was the pitch I thought you’d see!These days, I help folks create elearning, work with CMS and LMS, and deliver online instruction. Then, I help them with a content strategy to incorporate the material across their entire documentation lineHistory of work performed online:2007: 0-30%2010: 50%2013: 75%Of the remaining 25% still delivered in-person, ½ discussing captivate, presenter, connect and single sourcing
  • For our purposes, video is reusable recordingsFor live interactions:(click)For more formal contentOthers?
  • What’s the difference between scenario and simulation training?In simulations, you’re led thru material at a pace allowing you to absorb at an optimal level.
  • Discuss PDF options-
  • Outlining: I may be using PPT as my publishing mechanismIf sim’s, I may be collecting CPT or video output and placing in PPT slides for publishing purposes
  • Moving your documentation to video

    1. 1. Recognizing opportunities for videodocumentation and deliveryMatt Sullivan@mattrsullivanmatt@mattrsullivan.comslideshare.net/mattrsullivanlinkedin.com/mattrsullivanMOVING DOCUMENTATION TO VIDEO
    2. 2. Senior member, Society for TechnicalCommunicationTop 20, Mindtouch 100 Most Influential inTech CommCurrent ACE/ACI in 10 Adobe applicationsAdobe Forums MVPINTRODUCTION
    3. 3. Please let everyone knowyour namecompanyan idea of what you’d like to get from today’ssessionNOW IT’S YOUR TURN
    4. 4.  Technical documentation is moving toward video atan ever-increasing rate. From YouTube to freerecorded webinars, to services like Lynda.com,recorded video training is a powerful medium. Join STC Senior Member Matt Sullivan, ACE, ACI for afour hour BYOD workshop designed to help youimplement video training using various tools. Matt (@mattrsullivan) helps individuals and teamsimplement tech comm and e-learning strategies byintegrating text, video and online deliverables.SALES PITCH
    5. 5. Footage captured with a video cameraRecorded live sessions(video or web conferencing)With or without “talking heads”With or without accompanying PowerPoint slidesWith or without recorded computer actions/functionsYouTube-ish Screen recordingsScenario-based eLearningSoftware demonstrationsDISCUSSION: WHAT IS VIDEO?
    6. 6. Much of eLearning is PPT-likeScenario-based is more cognitive content, lessskill-oriented. Explains conceptsScenario-based material may start as Policies & Procedures WebHelp topics Existing PPT presentations for webinars and in-person trainingSoftware (demo or simulation) training is skill-specific and involves use of computerSCENARIO V. SOFTWARE TRAINING
    7. 7. Look for difficult textual contentWhere do your users ask for clarification?Where does the text become ambiguous?Long lists of actionsIntricate interfacesLots of contextual referencesThe third active option below the second dividerIDENTIFYING CANDIDATES FOR VIDEOCONTENT
    8. 8. Budget (both time and money)ToneLevel of interactivityLevel of detailMore detailed = SimulationLess detailed = Live recordingConcepts = Scenario/PPTCHOOSE APPROPRIATE VIDEO FORMAT
    9. 9. Informal Live Video Mac Apple QuickTime Player Internal video camera Windows Articulate’s screenr.com Free and paid versionsMore formal actions Mac Adobe Captivate Apple QuickTime Player Capture software activity Windows Adobe Captivate Camtasia Articulate Storyline PPT using Articulate orAdobe PresenterRECORDING OPTIONS
    10. 10. Reuse of recorded webinars/training Connect GoToMeetingLAB/EXAMPLES
    11. 11. Software demosLAB/EXAMPLES
    12. 12. Scenario-based training PresenterLAB/EXAMPLES
    13. 13. Software Simulations CaptivateLAB/EXAMPLES
    14. 14. Incorporating 3DLAB/EXAMPLES
    15. 15. Text links(youtube or other streaming media servers)PDF links(external hyperlinks v. embedded 3d, live video,s/w sim’s)Help(external hyperlinks v. embedded video content)LMS(added to topic or course)EPUB(text or active hyperlinks)INCORPORATING PUBLISHED VIDEO
    16. 16. Webinar/Screen recording (45 minutes) Development: Less than 4 hours Recording time: 45 minutes Editing and publishing: 1-2 hoursSoftware simulation (3-5 minutes) Development: 2-3 hours Recording: 3-5 minutes Editing and publishing: 4-8 hoursScenario-based Cost of PPT, +30%COST OF VIDEO PRODUCTION
    17. 17. Movies and demonstrations MP4 for YouTube and universal delivery FLV/F4V for placement into Flash-based outputsSimulations SWF for placement into documentation Be aware of incompatibility with iOS (Apple mobile) devices HTML5/MP4 for output as movie contentFORMATS
    18. 18. TIPS!
    19. 19. Start with your end goal and work backward I use PPT for outliningStoryboard/script are fluid documentsI like 2-5 minutes for target length of moduleSTORYBOARDING
    20. 20. DEMOS/SIMULATIONS
    21. 21. One thing at a timeKeep it shortStay away from hype Beware the infomercialProperly set environmentPay attention to Mic Camera Echo/acoustics Visual clutterRECORDING LIVE SESSIONS
    22. 22. Record actions independent of audioRecord deliberately and accuratelyTime slides and perfect scripts prior to audioAttach audio to objects, not slides whenpossibleRECORDEDCOMPUTER ACTIONS
    23. 23. Give user predictableMovementCommunicationConventionsCONSISTENCY
    24. 24.  Use caption and highlight box to announcemouse movement Tether audio to caption when possible Set mouse movement to exact center of clickarea Set click boxes to at least the total of theclickable areaSUGGESTED MOUSE/CAPTION INTERACTIONS
    25. 25.  Use original script to create computergenerated audio if available Time slides and modify using PC voice Use finalized versions to capture audio in onesession, using quality room and equipment If on Mac OS, use Audio MIDI Setup to adjustvolume of mic Use a decent mic with a pop filter (spitscreen)AUDIO TIPS
    26. 26. Live Video Look first for directoptions to YouTube orcloud-based serversor Save or download MP4to your drive Upload manually toserversSimulations/Scenarios Set up publishingpreferences Create/modify skin ifnecessary Choose Direct LMS upload FTP upload of .zip files Save to local diskPUBLISHING TIPS
    27. 27. I help people with documentation delivery.Matt Sullivanmatt@mattrsullivan@mattrsullivanwww.mattrsullivan.com714 798-7596CONTACT ME

    ×