Slides available at:www.slideshare.net/mattleighninger Guides: http://bit.ly/M1pvMp http://bit.ly/iwjgqn
The big picture: Two impacts of the Internet1. Empowering individual citizens (web, email – wrapped up in other changes)2. Empowering citizengroups (Facebook,Twitter, other socialmedia)
First impact: How have citizens* changed? More educated More skeptical – different attitudes toward authority Have less time to spare Better able to find resources, allies, information* “citizens” = residents, people
Second impact allows for new forms of engagement More sustained Larger, more diverse numbers of people Easier for ‘engagers’ – recruitment doesn’t have to start from scratch More open to ideas from the ‘engaged’ Need joint planning for engagement infrastructure – not just tools
What is not changing Need for face-to-face relationships Need for an overall engagement plan Importance of partnering with other groups, organizations, institutions
What have your successes – and challenges – been with online engagement?
Successes, limitations of engagement so farSuccesses: Making policy decisions, planning Catalyzing citizen action Building trust Fostering new leadershipChallenges: Time-consuming (especially recruitment) Unsustainable (usually not intended to be) Meets goals of ‘engagers,’ not ‘engaged’ Doesn’t change the institutions Limited impact on equity Trust, relationships fade over time
Why plan for more sustainable kinds of engagement?1. Sustain the benefits2. Allow the ‘engaged’ to set the agenda3. Better address inequities4. Increase community attachment and economic growth5. Increase residents’ sense of legitimacy and “public happiness”
Community engagement planners should consider some key building blocks:
Questions to consider1. Does your community already have some building blocks in place?2. Are there other building blocks that might be useful?3. If you were to begin creating a long-term plan for your community, who would you work with?4. What do you need to help you get started?
Resources• www.participedia.net• www.deliberative-democracy.net• www.soulofthecommunity.org• www.everydaydemocracy.org• www.publicagenda.org• www.kettering.org• On Facebook: “Deliberative Democracy Consortium” group page• The Next Form of Democracy
Resources (continued)• On YouTube: the DDC channel• Using Online Tools to Engage – and Be Engaged by – the Public at http://bit.ly/iwjgqn• Planning for Stronger Local Democracy at bit.ly/M1pvMp – and other resources at www.nlc.org