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Conversation with Matt Leighninger - IAP2 Australasia 2012

Matt Leighninger
Matt Leighninger
Matt LeighningerExecutive Director at Deliberative Democracy Consortium

Presentation on online engagement and the need for long-term public participation planning

Conversation with Matt Leighninger - IAP2 Australasia 2012

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A Conversation with Matt Leighninger:
Online Tools and Long-term Plans
for Engagement
IAP2 Australasia
October 11, 2012
The Deliberative Democracy Consortium
Conversation with Matt Leighninger - IAP2 Australasia 2012
Conversation with Matt Leighninger - IAP2 Australasia 2012
Slides available at:
www.slideshare.net/mattleighninger
Guides:
http://bit.ly/M1pvMp
http://bit.ly/iwjgqn
The big picture:
Two impacts of the Internet
1. Empowering individual citizens (web, email –
wrapped up in other changes)
2. Empowering citizen
groups (Facebook,
Twitter, other social
media)

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Conversation with Matt Leighninger - IAP2 Australasia 2012

  • 1. A Conversation with Matt Leighninger: Online Tools and Long-term Plans for Engagement IAP2 Australasia October 11, 2012
  • 6. The big picture: Two impacts of the Internet 1. Empowering individual citizens (web, email – wrapped up in other changes) 2. Empowering citizen groups (Facebook, Twitter, other social media)
  • 7. First impact: How have citizens* changed?  More educated  More skeptical – different attitudes toward authority  Have less time to spare  Better able to find resources, allies, information * “citizens” = residents, people
  • 8. Second impact allows for new forms of engagement  More sustained  Larger, more diverse numbers of people  Easier for ‘engagers’ – recruitment doesn’t have to start from scratch  More open to ideas from the ‘engaged’  Need joint planning for engagement infrastructure – not just tools
  • 9. What is not changing  Need for face-to-face relationships  Need for an overall engagement plan  Importance of partnering with other groups, organizations, institutions
  • 11. How much is the Internet changing how you do P2?
  • 12. Digital divides (plural)  Overall, Internet access growing  Different people use different hardware  Different people go to different places on the Internet  Communities just as complex online as off
  • 13. What online tools can do: Help citizens gather data
  • 14. What online tools can do: Help people generate and rank ideas
  • 15. What online tools can do: Help people visualize options
  • 16. What online tools can do: Help sustain community connections
  • 17. Common mistakes  Treating Internet as a one-way medium  Not enough recruitment  Transparency without proactive engagement  Gathering ideas and not implementing them
  • 19. What have your successes – and challenges – been with online engagement?
  • 20. Successes, limitations of engagement so far Successes: Making policy decisions, planning Catalyzing citizen action Building trust Fostering new leadership Challenges: Time-consuming (especially recruitment) Unsustainable (usually not intended to be) Meets goals of ‘engagers,’ not ‘engaged’ Doesn’t change the institutions Limited impact on equity Trust, relationships fade over time
  • 21. 1. Sustain the benefits 2. Allow the ‘engaged’ to set the agenda 3. Better address inequities 4. Increase community attachment and economic growth 5. Increase residents’ sense of legitimacy and “public happiness” Why plan for more sustainable kinds of engagement?
  • 23. Community engagement planners should consider some key building blocks:
  • 25. As always, recruitment is 90% of the work
  • 27. Questions to consider 1. Does your community already have some building blocks in place? 2. Are there other building blocks that might be useful? 3. If you were to begin creating a long-term plan for your community, who would you work with? 4. What do you need to help you get started?
  • 29. Resources • www.participedia.net • www.deliberative-democracy.net • www.soulofthecommunity.org • www.everydaydemocracy.org • www.publicagenda.org • www.kettering.org • On Facebook: “Deliberative Democracy Consortium” group page • The Next Form of Democracy
  • 30. Resources (continued) • On YouTube: the DDC channel • Using Online Tools to Engage – and Be Engaged by – the Public at http://bit.ly/iwjgqn • Planning for Stronger Local Democracy at bit.ly/M1pvMp – and other resources at www.nlc.org

Editor's Notes

  1. The DDC network includes practitioner organizations, operating foundations, and academic researchers
  2. This is the challenge – and opportunity – we all face, no matter what kinds of organizations we lead or belong to
  3. Face-to-face and online communication enrich one another; surveys show that online use increases desire for face-to-face communication. Name other partners?
  4. Refer to Using Online Tools guide
  5. Refer to Using Online Tools guide
  6. Refer to Using Online Tools guide
  7. Refer to Using Online Tools guide
  8. “Embedded in the DNA of online tools are two values: democracy and transparency”
  9. Change slide
  10. Show movie here Systems, not just tools
  11. E-democracy.org work in Frogtown and Cedar-Riverside