"About the workshop:
Business performance improvement happens one decision at a time. Around each decision is a nexus of information which links the decision to your organisation's strategy, financial performance, and to customer value.
When BPM initiatives aren't aligned to the way modern organisations govern and optimise information, they are limited in their effectiveness.
Attend this workshop to understand how aligning your BPM initiatives with your information management agenda can dramatically improve process performance and decision-making across your organisation.
Attendees will learn how to:
Identify the information assets critical to your organisation
Develop strategies to enhance your BPM initiative through improved information
Structure programs which integrate information with BPM
Manage real-time customer experiences
Create rich digital channels
Drive productivity improvements"