AYNTKAM2012 - A New World Of Collaboration - Matt Groves

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Deck from a Trinity event earlier this year

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  • Steve
  • Head up IW solutions-SharePoint/Office/365/-advocate of social tech-passionate about helping IW’s work smarter@TESL for 7+ yearsIntranet / Extranet / WebInside AND Outside the firewall
  • 2
  • To recap on James/ nicky(plus whoever) …Cloud & Consumerisation are big broad topicsPaaS / IaaS / SaaS – Public / Private / HyridPresent you with opportunities and challengesPrev sessions focussed on the tech-I’m focussed on the softer side
  • CloudRapid deployment = some services literally minutes awayElasticityShift to OpEx (not always a good thing?)RAS story - as per demoMS story on Hybrid (365/Azure) = extension of on-prem365 – MS PublicUSL modelEA option
  • 5It’s an option…There are challenges…
  • ConsumerisationBYOD is what a lot of people think this is…Actually encompasses:-rapid deployment and agility of cloud-anywhere access-social technologies-identityBut. It’s mainly:-mindset and expectation shift-fast / easy / targetted tooling -”there’s an app for that”HTML5 – cut-the-rope.ie
  • Shift is towards consumer leading the market of ITThe customers (users) are leading IT – they know about cars – horses are old hatNo longer basing thinking on the “as is”[DO NOT SAY “outside the box”]Challenging the Status Quo Used to say “cultural shift” – when users needed to be brought to the tech… less so now..Tech inside the firewall oftens lacks the agility / flexibility / accessCultural shift – gen X/Y/Millenials – digital natives
  • 9 MAXInformation Worker 1.0I use email and voice to communicate I joined LinkedIn but seldom login or update itReally likes his aging Blackberry! (but doesn’t use it all that much)Works 9 – 5 mostly, and mostly in the officeIn 60 seconds:-168 million emails
  • I carry 1+ smart phones and other devicesI am LinkedIn and wired for FB & TwitterNetwork value is … Matcalfes law (proportional to the square of the users connected)Works anywhere, anytime, In 60 seconds:-over 13k iphone apps installed-11 million IM (MSN etc)-over 2000 4square check-ins-almost 100K tweetsSame 60:-232 PC/Devices got malware infected-416 web site hack attempts, 12 successful
  • The org chart for IW 1.0Linear / Hierarchical-these drove behavioursThis may be the way we draw this todayBUT it isn’t true
  • 15IW 2.0 cares not of abstract authorityHe wants to get the job doneThe person at the top / center is whoever they need it to beEveryone is at the center / the top of every org chartHyperlinks/org charts
  • Cluetrain – published 1999!!READ IT NOW!
  • IW 2.0 - thinkingOrg chart XTools XGeo-locationPresenceConnections / Networks / ContactsWell NOT so much out of the box………
  • IW 2.0 - thinking
  • Senior business users – worst culprits or best ally??Maverick - Does their own thingWhy? IT moves too slowly for himTypically gets things done and gets recognition for itLeads to departmental solutions / informal vendor relationships / myriad of support services / Uncontrolable maverick (and a PITA) or your best and most voiciferous EA?[click]The VML story…
  • VML story….Disruptive Thinking – TBWA
  • 20Next slides auto-progress!!Where is your data?How is it secured?Encrypted?BCP / SLA for these Maverick solutions?
  • Where is your data?How is it secured?Encrypted?BCP / SLA for these Maverick solutions?
  • Where is your data?How is it secured?Encrypted?BCP / SLA for these Maverick solutions?
  • Where is your data?How is it secured?Encrypted?BCP / SLA for these Maverick solutions?
  • [DO NOT CLICK]Where is your data?How is it secured?Encrypted?BCP / SLA for these Maverick solutions?One of control???
  • NO!Governance!
  • Outside > InFocus on immediate integration of Outside devices and offeringsGuest Networks, VPN Access, Virtualisation and SandboxesMultiple tools = Multiple management interfacesNot on your terms?
  • Inside > Out? Own it / Drive it Develop a deep understanding of end users, roles and needsMap to technology interaction, data access and device usageEnhance with professional tools with consumer appeal
  • 25DruckerMarketing and InnovationIW 2.0 innovatesMany are pioneers within your org…
  • Drucker:
  • [OK, costs, management, etcetc]Identity = probably the biggest challenge facing IT tomorrowMS solution = natural extension of on-premOther vendors not as slickChaos online for IDLM
  • 26 - 27
  • 37Closing…
  • 1. shiftHenry Ford
  • 2. IW 2.0 thinks outside the INbox
  • 3. Governance is keyDrucker: Innovation
  • 3. Governance is key
  • 40
  • AYNTKAM2012 - A New World Of Collaboration - Matt Groves

    1. 1. "Proven experience in ourmarket sector""Took the time to understandour culture""An excellent job insupporting us" A New World of Collaboration"Demonstrated extensiveproduct knowledge" Presented by: Matt Groves (Trinity Group)"Provided the right solution Date: Friday February 17th 2012for our business" IT solutions for business excellence
    2. 2. Matt GrovesManaging Consultant (IWSP) mattg@tesl.com www.tesl.com www.linkedin.com/in/mattgroves www.twitter.com/mattgroves www.mattgrovesblog.com IT solutions for business excellence
    3. 3. IT solutions for business excellence
    4. 4. IT solutions for business excellence
    5. 5. IT solutions for business excellence
    6. 6. “The Cloud is for anyone…… but isn’t for everyone” Matt Groves IT solutions for business excellence
    7. 7. IT solutions for business excellence
    8. 8. TheParadigmShift“If I’d have asked the customers whatthey wanted, they would have said afaster horse…” Henry Ford IT solutions for business excellence
    9. 9. InformationWorker1.0IT solutions for business excellence
    10. 10. InformationWorker2.0 IT solutions for business excellence
    11. 11. IT solutions for business excellence
    12. 12. IT solutions for business excellence
    13. 13. 7: Hyperlinks subvert hierarchy 50: Today, the org chart is hyperlinked, not hierarchical. Respect for hands-on knowledge wins over respect for abstract authority [95 Theses] The Cluetrain Manifesto: Levine, Locke, Searls & Weinberger IT solutions for business excellence
    14. 14. Thinking outside the box… IT solutions for business excellence
    15. 15. Thinking outside the Inbox… IT solutions for business excellence
    16. 16. TheIW2.0 http://www.flickr.com/photos/pvbroadz/ IT solutions for business excellence
    17. 17. TheIW2.0 http://www.flickr.com/photos/pvbroadz/“You cannotoutperform a market ifyou adhere to itsconventions” Disruptive Thinking Rule 3 IT solutions for business excellence
    18. 18. TheITChallengeIT solutions for business excellence
    19. 19. TheITChallenge“39% of Millennials select their ownmobile devices – regardless of whatIT supports” Forrsights Workforce Employee Survey, Q3 2010 IT solutions for business excellence
    20. 20. TheITChallenge“24% of Employees use their owntechnologies on corporatenetworks” Gartner, 2010 IT solutions for business excellence
    21. 21. TheITChallenge“34% of Millennials say they havebetter technology at home than atwork” Forrsights Workforce Employee Survey, Q3 2010 IT solutions for business excellence
    22. 22. Control TheITChallengeCon-trol - Noun{ } The power to direct peoples behaviour or the course of events the act or power of controlling; regulation; domination or command IT solutions for business excellence
    23. 23. Control TheITChallengeCon-trol - Noun{ } The power to direct peoples behaviour or the course of events the act or power of controlling; regulation; domination or command Governance Gov-ern-ance - Noun { To exercise a directing or restraining influence over; to guide } IT solutions for business excellence
    24. 24. The IT Challenge… ManageConsumerisation? IT solutions for business excellence
    25. 25. OwnConsumerisation? IT solutions for business excellence
    26. 26. “Because the purpose of businessis to create a customer, thebusiness enterprise has two - andonly two - basic functions:marketing and innovation.Marketing and innovation produceresults; all the rest are costs” Peter F Drucker IT solutions for business excellence
    27. 27. Innovation is the golden egg… IT solutions for business excellence
    28. 28. Innovation is the golden egg… Don’t kill the goose! IT solutions for business excellence
    29. 29. ManagingIdentityIT solutions for business excellence
    30. 30. LiveDemoIT solutions for business excellence
    31. 31. IT solutions for business excellence
    32. 32. Consumerisation is a shiftin mindset(it’s not about the technology) IT solutions for business excellence
    33. 33. IW 2.0 thinks outside the Inbox IT solutions for business excellence
    34. 34. Seek to Govern(not to control) IT solutions for business excellence
    35. 35. Seek to Govern(not to control) { Don’t kill the goose! } IT solutions for business excellence
    36. 36. A New World of Collaboration Presented by: Matt Groves (Trinity Group) IT solutions for business excellence

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