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From Hybrid Spaces to Experiencing Augmented Places

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Talk as part of the research seminars in media technology at Södertörn University, Huddinge, Sweden on January 27, 2012.

Abstract:
When mobile location-based systems interweave physical and digital spaces, augmented places emerge. I understand places as "the ways in which settings acquire recognizable and persistent social meaning in the course of interaction" (Dourish 2006: 299). Places can attain an augmented quality through the superposition of two modes of experience: physical and digital experiences. Technologies, I will argue, can help us to use this augmented quality for reflection and deliberation processes.

Based on case studies, I will explore how physical and digital spaces are brought into connection and how this connection is experienced by users: To which extent are augmented places viewed as integrated wholes? How does technology mediate interaction with augmented places?

In my presentation, I will address these questions drawing on examples from two participatory design cases in the domain of participatory urban planning and one study on the use of Foursquare, a location-based social networking service. The two participatory design cases explore questions of how 'being there' may facilitate reflection through the use of a mobile location-based discussion platform. The Foursquare study specifically investigates how the link between physical and digital is created and experienced by users.

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From Hybrid Spaces to Experiencing Augmented Places

  1. 1. AARHUSUNIVERSITY 27. JANUARY 2012MT @ SHFROM HYBRID SPACES TOEXPERIENCING AUGMENTED PLACESMATTHIAS KORNPHD STUDENT1SHMTMKORN@CS.AU.DKHTTP://CS.AU.DK/~MKORN/@MATSCH_O0
  2. 2. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYSITUATED DELIBERATION›  Mobile location-based systems in the domain ofparticipatory land use planning›  Topics have a central spatial reference Does ‘being there’ add something new ordifferent to the discussion?2
  3. 3. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYplacesCONCEPTUAL FRAMING3physicalspacesdigitalspacesaugmentedplaceshybrid spaces8use, adapt, appropriateuse, adapt, appropriate
  4. 4. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYFRAMING / CONCEPTUAL MODEL›  Space is the physical 3-dimensional environment (the opportunity)›  Places are spaces invested with meaning and understandings that frameappropriate behavior (the social reality)– Harrison & Dourish 1996›  “Hybrid spaces arise when virtual communities [..] migrate to physical spacesbecause of the use of mobile technologies as interfaces.”– de Souza e Silva 20064
  5. 5. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYRESEARCH QUESTIONS›  How do users make that link between physical and digital spaces?How is that link mediated by technology?›  How can we conceptualize augmented places?How are they perceived by users?5
  6. 6. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 1: MOBILE DEMOCRACY6
  7. 7. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 1: MOBILE DEMOCRACY7De tilføjer alle dereskommentarer og tilkendegivelserEn lokal entrepreneur ser nu opslaget..Mange andre borgere ser opslagetog tilkendegiver deres enighedEn anden borger, der kender byggereglementet, ser denførste borgers opslag på sin mobilen borger falder over et skilt han er utilfreds medDet er bareikke i orden!han har ret! ogdet er pga. § 17,stk. 14!han tilkendegiver sin utilfredshedDe har ret! men hvorforikke opføre anstalten påsøndermark hos mig? Denbruger jeg jo ikkealligevel..Han tilføjer relevante informationertil opslaget på mobil-demokratiDen tredje borger tilføjer en alternativ placeringmed begrundelse til mobil-demokratien ansat hos kommunen ser de mange tilkendegivelser ogkommentarer og tager sagen op med sine kollegerJa, måske skulleman overveje enanden løsningDe harret!!-1-2 -3-79Kommentarer§ 17, stk. 14Kommentarer§ 17, stk. 14Alternativ løsningSøndermarkKommentarer§ 17, stk. 14blablablablablablablablablaAlternativ løsningSøndermarkKLIK!..og arrangerer et offentligt mødefor at diskutere de bedste foreslag--------------------------------------Kommunen har et problem..Planlæggeren markerer allebyggegrundende på et kortGeneral Møller ser opslaget ogfår en idé..men Hanne har en anden idé..Planlæggeren gennemser nu alleforeslageneJeg kunne nu godttænke mig at det blevbrugt i den lokale parkHvad skal vigøre med alden her grus?!Vi kan ikkebare smideden ud!Vi kunne godtbruge det grusi vores lejr!Typical FeaturesFighting spirit, frustrated, social, strong sense for local surroundings, been livingfor a long time in the region.About ClausACCOUNTANT, 45 YEARS OF AGEClaus, lives in Stadil with his wife and a teenage son in a small community inWestern Jutland. In his spare time he is highly involved with the local sportsassociation as a treasurer, although he is really more passionate aboutbadminton.He moved to Stadil 20 years ago after graduating from Aarhus School ofBusiness, and knows “everybody” in the village by now. A few years ago hewas deeply frustrated when he experienced some, in his opinion, injustices inthe municipalities’ sports funding. He realized that if politicians are not madeaware of his countryside of the municipality, they will pay less attention to it.As such, he sees it as his duty to keep them aware. It fits his personality; self-determined, and with a strong sense of justice. He is active in the localcommunity organization, although it is not his main leisure activity. Hesometimes volunteers in various community tasks, and takes pride in doingsomething for his village, and the things they achieve by working together as acommunity.Two or three times he has written letters to the local newspaper.Technical Skills and Media ConsumptionSubscribes to the local paper and reads it daily, along with watching the newson DR1.Uses the internet for various purposes, and uses Home Banking on his laptop.Owns a fairly new Mobile Phone.Persona 1: ClausBohøj, M.; Borchorst, N.G.; Bødker, S.; Korn, M. & Zander, P.-O. Public Deliberation in Municipal Planning: Supporting Action and Reflection withMobile Technology. In Proc. of C&T 2011, June 29-July 2, Brisbane, Australia, 88-97.
  8. 8. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 1:MOBILE DEMOCRACY8
  9. 9. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 1: QUESTIONS›  What is the distinct quality of a citizen “being there”, of “being in place”?How does it differ from being remote?›  How can we exploit this quality and design for it?9
  10. 10. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 1:EXAMPLE – AUGMENTED REALITY10
  11. 11. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 1:EXAMPLE – MOOD11
  12. 12. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 2: MENING@PARK12
  13. 13. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 2: MENING@PARK                                                                                                                 13
  14. 14. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 2: MENING@PARK14
  15. 15. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 2: MENING@PARK15
  16. 16. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 2: QUESTIONS›  How can we facilitate citizens to make linksbetween physical and digital spaces?›  How can a discussion topic be intimately tiedto a place?›  How can people explore, find and access discussiontopics that refer to physical spaces?›  How can the place be represented in each topic?Et forskningsprojekt vedFor yderligere information kontakt Matthias Korn (mkorn@cs.au.dk)Kræver “Mening@Park” fra Android MarketScan denne QR kode med din smartphone til at deltage i diskussionen.Brug f.eks. Google Goggles, Barcoder Scanner eller QR Droid fra Android Market.?Hvad er din mening om stedet?Hvad mener de andre?Nationalparkbesøgscenter i Kalø — et Mening@Park diskussionsemne16
  17. 17. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 2: QUESTIONS›  How can we facilitate citizens to make linksbetween physical and digital spaces?›  How can a discussion topic be intimately tiedto a place?›  How can people explore, find and access discussiontopics that refer to physical spaces?›  How can the place be represented in each topic?17
  18. 18. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 3: USER STUDY ON FOURSQUARE18
  19. 19. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 3: USER STUDY ON FOURSQUARETwo part study:I. Via text messages for in-the-momentrealizations of experiencesII. Deferred contextual interviews formore in-depth accounts19
  20. 20. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCASE 3: QUESTIONS›  How are augmented places perceived and experienced?›  “There were also other [tips] and new images, so the perception of the place is changing in that it hasgood connection between the physical place and Foursquare.”›  Do people think their actions on Foursquare have any kind of impact in thephysical world or on other people?›  “It does not change the physical environment, I think.”›  “Today, Im late, so my group can see, Im there in a minute if they want ...”›  How is the link between physical and digital spaces mediated by technology?›  “I just got a workout badge with a small comment and they have written something funny aboutworking out before. So I think that Foursquare manages it better than the [fitness] center does itself.”20
  21. 21. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYSUMMING UP21placesphysicalspacesdigitalspacesaugmentedplaces8use, adapt, appropriateuse, adapt, appropriateFoursquareMening@ParkMobileDemocracyhybrid spaces
  22. 22. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYCONCLUSION›  Through mobile location-based services, physical spaces become increasinglyexpanded by digital spaces.›  Places are augmented due to the additional source of experiences emergingfrom the digital realm.›  Utopia: amplified experience & enhanced reflection leads to augmented actionpossibilities in deliberation›  Dystopia: disconnected and numb experience & lack of reflection leads tosuperficial deliberation22
  23. 23. AARHUSUNIVERSITY 27. JANUARY 2012MT @ SHYou!ThankFROM HYBRID SPACES TOEXPERIENCING AUGMENTED PLACESMATTHIAS KORNMKORN@CS.AU.DKHTTP://CS.AU.DK/~MKORN/@MATSCH_O0
  24. 24. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYDISCUSSION›  What kind of quality does the digital realm add to our everyday experiences?›  What kind of quality does it add if technology facilitates direct linking to thephysical realm?›  What does all this mean for citizen involvement and deliberation?
  25. 25. FROM HYBRID SPACES TO EXPERIENCINGAUGMENTED PLACESMATTHIAS KORN27. JANUARY 2012MT @ SHAARHUSUNIVERSITYPHOTO ATTRIBUTIONS›  Slide 2 (bottom): SeeClickFix http://seeclickfix.com/›  Slide 12: Nils Jepsen / CC-BY-SA-3.0, via Wikimedia Commonshttp://bit.ly/10SsVbK›  Slide 14: Ebelfestival http://ebelfestival.dk/25

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