Lean Value Innovation
Masa K Maeda, PhD
alueinnova
Lean Value Innovative Management
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
c- 25
Th era
at io n
Ra di
do se
o ver
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Something is still missing...
...what’s next?
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
How do we achieve this?
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Why do we want to achieve this?
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Why do we want to achieve this?
$$$
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Why do we want to achieve this?
$$$
Time, $$$
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Why do we want to achieve this?
$$$
Time, $$$
Quality, Time, $$$
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Why do we want to achieve this?
$$$
Time, $$$
Quality, Time, $$$
Value, Quality, Time, $$$
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Same
features
and
quality
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Same
features,
quality,
price
and
attractiveness
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
The Lean-Agile Prism
Value
Innovation Constraints
Quality
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
The Lean-Agile Prism
Organization Customer
Value
Innovation Constraints
Quality
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Value is the gain
of tangible or intangible
benefit
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Quality
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Q u a l i t y i s t h e su cc e ssful del i ver y
ual
of the expected Value
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Q u a l i t y i s t h e su cc e ssful del i ver y
ual
of the expected Value
Su cc e ssful = Po si t i ve ec on om i c i m p a c t
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Innovation is the creation of
something new
that has economic success
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Innovation is the creation of
something new
that has economic success
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Systems thinking
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Lean Value Innovation
The successful introduction of something new
anywhere in the organization, product, or service
—applying systems thinking— that adds value to
the customer or the organization.
Human
factor
Innovation
fostering Value Innovation
environment oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
fostering Value Innovation
environment oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
fostering Value Innovation
Value innovation
environment oriented thinking
oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Economic ecosystem
A social community where every member
gains tangible or intangible benefit
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
different
k!
veric
Ma
Dare to think and be Bea
Be
ar Quest
eb ion
e l! ever y
thing
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Levels of innovation
impro
veme
nts
metasolutions
solutions
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Levels of innovation
impro
veme
nts
metasolutions
solutions
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Levels of innovation
impro
veme
nts
metasolutions
solutions
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Levels of innovation
impro
veme
nts
metasolutions
solutions
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Levels of innovation
impro
veme
nts
metasolutions
solutions
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
fostering Value Innovation
environment oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
Innovation
fostering Value Innovation
environment
environment oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Leadership
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Simplicity
The achievement of maximum effect with minimum means
—Dr. Koichi Kawana
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Bring artistry in
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Bring artistry in
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Ubiquitous innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
fostering Value Innovation
environment oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
fostering Value Innovation
environment oriented thinking
Methods and tools that
facilitate innovation
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
fostering Value Innovation
environment oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human
factor
Innovation
fostering Value Innovation
environment oriented thinking
Methods and tools that
facilitate innovation
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Cases
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Human factor improvement
Behavioral change to eliminate the
command-and-control culture and to
improve communication
Qualitative evaluation of the work environment
Healthcare project
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Quantitative evaluation
Bringing knowledge and
understanding in
Online training project
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Improve the context: customer
Healthcare project
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Improve the whole
Use innovative tools that facilitate innovation
Online training project
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Improve the economic ecosystem
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Results Healthcare project
Improvements by end of month 1
Reqs generation
Work (hrs/week) (days) Communication
72 10 8
80" 10" 8"
7"
60" 45 8"
6"
6" 5"
40" 4"
20"
4"
2 3"
1
2"
2"
1"
0" 0" 0"
Berfore" A-er" Berfore" A.er" Berfore" A1er"
Improvements by end of month 2
Continuous Happiness
Defects (ratio) integration (%) Layoffs (%) factor
20 90 90 7
20" 90" 7"
1"
80" 6"
15" 70" 0.8"
5"
60"
50" 0.6" 4"
10"
40" 0.4" 3"
5" 1
30"
20" 5 0.2" 0 2" 1
10" 1"
0"
0" 0" 1" 0"
Berfore" A,er" 1" 2" Berfore" A0er"
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Results Healthcare project
before after
Rescued!
Implemented at 3 hospitals and 1
About to be doctor’s office by end of 2010
Project
cancelled
Implemented at 6 hospitals in 2011
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Results Online training project
Improvements by end of month 2
Process Internal
compatibility (%) comm
100 8
100" 8"
90"
7"
80"
70" 6"
60" 5"
50" 4" 3
40"
30" 20 3"
2"
20"
10" 1"
0" 0"
Before" A2er" Berfore" A1er"
Improvements by end of month 4
External Project Maintenance
comm delivery (%) delivery (%)
5 99
5" 90"
82 100"
4.5" 80" 90"
4"
3.5"
3 70"
60"
80"
70"
3"
2.5"
50"
60"
50"
43
2"
1.5"
40"
30"
19 40"
30"
1" 20" 20"
0.5" 10" 10"
0" 0" 0"
Berfore" A/er" Berfore" A2er" Berfore" A2er"
Friday, March 9, 12

Thank you!
alueinnova
Lean Value Innovative Management
Masa K Maeda
masa@valueinnova.com
www.valueinnova.com
Friday, March 9, 12

alueinnova Lean Value Innovative Management ©Valueinnova
Images:
• Slide 2: Wikipedia, http://goo.gl/OMbYJ
• Slide 3: Wikipedia, http://goo.gl/qvVm2,
http://goo.gl/YdZZP, http://goo.gl/8K7vM
• Slide 4: Wikipedia, http://goo.gl/wrriw
• Slide 5: http://goo.gl/FlJ0A
• Slide 6: Clipart
• Slide 7: © Samsung
• Slide 10: Kid photo ©Eric Petersen,
http://goo.gl/xzSFC, http://goo.gl/sjerU
• Slide 11: © Daizuke Tomiyasu
• Slide 12: freepik.com, http://goo.gl/24H4r,
http://goo.gl/R5mcX, wikipedia
• Slide 13: http://goo.gl/MXkyN
• Slide 14: Wikipedia
• Slides 15..17: Wikimedia
• Slide 20: store.apple.com, google.com, wired.com
• Slide 21: store.apple.com, http://goo.gl/7pD6n,
wikimedia, http://goo.gl/eZuii
• Slide 24: http://goo.gl/wrriw, ©David Joyce,
http://goo.gl/QqF1L ©Martin Fowler
Friday, March 9, 12