Which moving company truly offers peace of mind?


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Introduction to Horizon Moving Systems - the leader in residential and commercial moving and corporate relocation services.

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  • One of our biggest differentiators is our financial stability. We have been a stable company for 86 years.
  • Continuous employee improvement and growth
  • As part of our mission statement, we give back to the community.
  • Which moving company truly offers peace of mind?

    1. 1. Horizon Moving Systems<br />Moving customers through life!<br />
    2. 2. Horizon is in a class of its own among moving companies! <br />Horizon is one of the pioneers in the moving industry in Arizona - we have been owned and operated by the distinguished DUSENBERRY family since 1924!<br />Horizon has had 86 years to develop experience and expertise in all facets of moving, storage and distribution of household and industrial goods! <br />Our core values are built into our service model: Respect, Integrity, Compassion, Harmony and Efficiency.<br />Our salespeople, move coordinators, customer service representatives, drivers and crew – are all trained and taught to look out for the best interests of our customers; we are a customer centric organization. <br />When you pay for services offered by Horizon, you help support the more than 30 charities and community organizations that Horizon promotes, sponsors and supports!<br />
    3. 3. Horizon is one of the pioneers in the moving industry in Arizona - we have been owned and operated by the distinguished DUSENBERRY family since 1924!<br />Horizon has had 86 years to develop experience and expertise in all facets of moving, storage and distribution of household and industrial goods! <br />
    4. 4. We understand families! <br />After all, we are a family owned company. <br />We understand that as an individual or a family in the middle of <br />a transition, you expect the following from your mover:<br />Honest and accurate estimates<br />Courtesy and Respect<br />Doing the job efficiently and promptly<br />Safe transportation of your goods in a timely fashion<br />Friendly and well-trained crew<br />Value for your money<br />
    5. 5. What is good for the customer is good for us!<br />We regularly talk to our customers about what is important to them and <br /> continuously improve our entire service experience to deliver just that. <br />It is this proactive customer service that has won us an A+ rating from <br /> the Better Business Bureau and numerous quality awards. <br />
    6. 6. Horizon has been honored as the "Best of the Best" among United Van Line’s 500 agents year after year!<br />We achieved high "willingness to recommend" customer service scores over the years<br />We’ve earned top ranking in claims and safety<br />We’ve continuously earned strong customer service survey ratings, and we’re a nine-time Customer Service Award winner and a President's Quality Award winner<br />
    7. 7. Awards that Horizon has won over the years!<br />United Van Lines’ President’s Club<br />United Van Lines’ President’s Quality Award (United’s Top Agency Award)<br />Customer Choice Award (Repeated Annual Recipient)<br />Phoenix Business Journal Top Mover (Over 3 Years)<br />Inside Tucson Business Top Mover (Five Years Running)<br />Ranking Arizona’s Top Rated Moving Company (Last 3 years)<br />United Van Lines’ Agent of the Month (Repeated Recognition)<br />United Van Lines’ Master’s Club (Continuous Top Sales Achievers)<br />Society for HR Workplace Excellence (Multiple Recipients)<br />Impact Award for Claims Performance<br />Certified Primacy Relocation Agent<br />UniGroup Worldwide/UTS Certified International Mover<br />Southern Arizona BBB Business Ethics Award<br />
    8. 8. Horizon is certified by the AMERICAN MOVING & STORAGE ASSOCIATION as a “PROMOVER.”<br />AMSA launched a new consumer protection and certification program called ProMover on January 1, 2009.  This initiative is designed to fight imposters, known within the industry as “rogue operators,” like never before by giving consumers an easy way to separate reputable, professional movers from con artists out to make a quick buck at their expense.<br />The ProMover program takes the worry and the hassle out of moving by helping consumers identify quality professional movers who subscribe to our goals and by providing them with information and assistance with everything from finding a mover, to getting an estimate and packing tips, to understanding valuation and insurance.<br />
    9. 9. We uphold the highest industry standards, certifications, and require continuing education for our employees. <br />
    10. 10. Horizon is known for its generations of commitment to local communities and charities<br />Angel Charity for Children<br />American Heart Association<br />Community Food Bank<br />Child & Family Resources<br />Phoenix Children’s Hospital<br />Arizona Public Media Sweater Drive<br />DM50 Picnic & Tailgate events<br />Sojourner Center<br />Habitat for Humanity<br />Ronald McDonald House<br />March of Dimes<br />American Red Cross<br />Girl Scouts<br />Boy Scouts<br />Boys Chorus<br />Boys & Girls Clubs<br />Arizona Town Hall<br />C-Path<br />Arizona Theatre Co.<br />Saguaro Rotary<br />YMCA<br />NDTA<br />
    11. 11. Horizon takes the stress out of moving and makes it a smooth experience across town, state or country…even internationally!! <br />A Free, no obligation in-home consultation.<br />Our Move Coordinator will be your single-point-of-contact throughout your move.<br />Experienced moving crews and packers who have successfully passed our mandatory background check.<br />An estimate for those services that feature Straight-Talk Pricing to eliminate annoying line items and confusing terms and conditions.<br />As an agent for United Van Lines we can offer over 480 moving and storage facilities throughout the U.S. to service your storage needs.<br />Straight Talk Advantage upgrades that will allow you to customize your move to fit your individual needs.<br />A "pre-planned moving" guide and other helpful resources.<br />CityPointe – an easy way to get cash back on your move when you are buying or selling a home.<br />A quality process where you will have the opportunity to rate every aspect of your move.<br />The ability to track your shipment online.<br />
    12. 12. Horizon provides add-on services to make your moves completely hassle free!<br />Cleaning Services: Let’s face it: vacuuming, mopping and scrubbing are the last thing you want to worry about during the relocation process. Luckily, Horizon can take care of it all.<br />Electronic Setup: Don’t worry about taking apart or setting up your flat-screen TVs or complex entertainment systems. We’ll take care of it all. Horizon partners with the ATT Connectech experts at Best Buy to make setup a snap.<br />Identity Theft Protection: For an added security benefit, we offer identity-theft protection for an entire year.<br />CityPointe: This is an easy way to get cash back on your move when you are buying or selling a home.<br />
    13. 13. We are recognized experts in the office and industrial moving Business !!<br />Trained and certified office and commercial relocation experts<br />Uniformed, background and drug screened team members<br />Experienced and certified project managers and estimators<br />Industry leading technology and equipment<br />A+ rating with the Better Business Bureau<br />Climate controlled, monitored and secure warehouse facility<br />
    14. 14. Horizon can relocate your valued employees with efficiency and care!<br />Here are a few reasons why you should consider partnering with <br />Horizon Moving Systems:<br />We have an eye for detail.<br />We value our relationship with you and will go the extra mile to ensure your satisfaction.<br />We believe in giving you peace of mind - your assets are in good hands.<br />We are a one-stop-shop; we will take care of the needs of your employee/new hire end to end both domestically and internationally.<br />
    15. 15. Horizon proudly moves the following brands…and many others !!<br />
    16. 16. We are the preferred movers of the Arizona Cardinals!<br />
    17. 17. We are the preferred movers of the Arizona Cardinals!<br />
    18. 18. We move the Arizona wildcats!<br />
    19. 19. Happy customers sing Horizon’s praises!!<br />“Dear Horizon, I just wanted to express my sincere appreciation for the job your company and the actual movers did on both ends of our move (Arizona/Providence). Lenny, our driver was super professional, diligent, and helpful and the movers, packers, and unpackers were awesome. We didn't have one single incident we were unhappy with. If you could let whoever it concerns that Horizon Moving’s employees did an outstanding job, I would seriously appreciate it. We will definitely use you guys again if we are in a situation where we have to move.”Sincerely YoursJason LichtNew England PatriotsDirector of Pro Personnel<br />
    20. 20. Happy customers sing Horizon’s praises!!<br /> “It is not often that I get to work with a group of people that are as nice, professional, punctual, respectful and hard working as your group that helped us (me) inventory and move close to 2,000 pieces of equipment. Mike and his team are without a doubt the best in the business. Please let each and everyone one of them know just how much I appreciate their dedication to getting the job done right the first time. Thanks again.”David W. GlennLab ManagerTexas Instruments Tucson<br />
    21. 21. Happy customers sing Horizon’s praises!!<br /> “I am a United Van Lines, Horizon Moving Systems customer, (this is my third move using your company) I want you to know what a wonderful staff you have! I have had an excellent experience from start to end with all of the people involved in each move I’ve done (both interstate and intrastate).” “Please know how much I appreciate the peace of mind I get during your assistance with moving “my life” across the United States.”<br /> Jane and Larry Sanders<br />
    22. 22. Happy customers sing Horizon’s praises!!<br /> “Your affiliate, Horizon Moving directed my move on September 5, 2009, Order #T-1284-9. It is a pleasure to tell you how well satisfied I am with their service. <br />They had unloaded my belongings when I first moved from Rhode Island to Tucson in 1996, so I sought them out for my local move from Tucson to Oro Valley, AZ. It was due to my remembrance of their professionalism 13 years ago. <br />Horizon Moving Systems do not disappoint, and they are a credit to the community. The employees who served me were: Lynette Wells, Windy McFarlane, John McHenry and Jose Resendiz. <br />Credit goes also to their most helpful Claims Manager, Bo Tubaya, who sent Complete Claim Service's Mike Pepple and who recommended Sunbright ChemDry of Tucson for the repairs. Excellent work was done by both. The combined efforts of all the above reflect favorably on United Van Lines and Horizon Moving Systems.”<br />Very truly yours,Anna Laurice Reid<br />
    23. 23. “We are in the business of helping people make smooth transitions in their lives, from one stage to the next. We also happen to be movers.”<br />
    24. 24. Call Horizon today to talk to one of our moving <br />specialists regarding your moving needs.<br />TucsonPhone: 520-747-1400Toll Free: 800-362-3462<br />PhoenixPhone: 602-252-5566Toll Free: 800-528-5302<br />FlagstaffPhone: 928-774-1436Toll Free: 800-365-3651<br />Sierra VistaPhone: 520-458-4625Toll Free: 888-458-MOVE (6683)<br />YumaPhone: 928-344-0044Toll Free: 800-443-6841<br />