Sample Facebook Safeguarding Procedure

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Sample Facebook Safeguarding Procedure

  1. 1. Volunteer Centre Glossop (VCG) Facebook Safeguarding Procedure This procedure forms part of Volunteer Centre Glossop’s ICT and Safeguarding policies which state that Volunteer Centre Glossop has a responsibility to ensure that their staff members understand what is expected of them in the work they do and how they can keep themselves, children and young people safe. Through our work with young volunteers we have found that many people between the ages of 16 and 25 use social networking sites such as Facebook, thus making it a very effective way of staying in touch with them. This procedure highlights that there are certain safeguarding risks in using Facebook. Volunteer Centre Glossop has developed this guidance to ensure that it makes use of Facebook in a responsible and professional manner, ensuring that children, young people and the reputation of the organisation remain as safe and intact as possible. Purpose of using Facebook Certain teams within Volunteer Centre Glossop, e.g. the vinvolved Derbyshire team, use Facebook as a tool to follow up volunteer referrals with young people, to advertise opportunities, and to offer advice and information about the vinspired awards’ online logging system. Many young people between the ages of 16-25 use Facebook, it is therefore important that Volunteer Centre Glossop carefully considers the use of social networking in an effort to help young people into volunteering as part of its work. Responsibilities for input The project managers of each team within VCG who wish to use Facebook will set up the Facebook profile in discussion with the other members of their team and the Volunteer Centre Manager. Upkeep, maintenance and input on this Facebook profile will only be carried out by approved members of staff. Password protected Gaining access to the Facebook account requires the inputting of a correct email address and user password. This information is known only by Volunteer Centre Glossop staff. If there is any reason to believe that someone other than Volunteer Centre Glossop staff knows the password it will be immediately changed. Profile Account Profile that can be seen by general public • The only visible details are who/what the Volunteer Centre Glossop profile account (e.g.vinvolved Derbyshire) is a Fan of. Therefore people need to do a certain amount of research first in order to find out that we run a youth based project. • The picture is a standard marketing picture. • Volunteer Centre Glossop’s Friends are not visible to the public (having switched the settings to private).
  2. 2. Profile that can be seen by Friends • All Friends are carefully accepted. They either: o Need to have registered with the Volunteer Centre Glossop profile account so that we know them in person. o Need to have a minimum of two mutual Friends on Facebook who we know personally. In this case we will then look at their profile carefully before accepting them. This will include looking at which school/college/group/voluntary group they attend and checking for correspondence between them and our mutual Friends (wall posts, tagged photographs etc). o Need to be a group that we know of e.g. Volunteer Centre South Derbyshire or another vinvolved team. • Wall posts are carefully monitored. Posts on our Wall can be seen by all of our Friends. If posts are deemed unsuitable they are deleted. If the comments are particularly rude or inappropriate the Friend will either be warned by the YVDM or YVA through a personal message or removed straight away. This relates to when the comments are aimed directly at Volunteer Centre Glossop, Volunteer Centres Derbyshire or BTCV or written in response to another Friend’s comment on Volunteer Centre Glossop’s Wall. Thus disallowing any cyber-bullying from taking place via Volunteer Centre Glossop’s profile account. • Volunteer Centre Glossop’s personal communication with Friends will always be done privately either via the Chat function or through a private message. Volunteer Centre Glossop will never write on someone’s Wall. • Photographs that are put on Facebook by Volunteer Centre Glossop will only be available for Friends to see. Volunteer Centre Glossop will never allow Friends of Friends or Everyone to see our photographs particularly if they are of young people. • The Volunteer Centre Glossop team will always consider the safety of young people, colleagues and others when disclosing or displaying photos. The Volunteer Centre Glossop team will never broadcast open details (including photos of individuals)) that may reveal personal information such as home address, date of birth, street name, car number plate or other similar information • When Volunteer Centre Glossop advertises opportunities through status updates we will never say when and where the opportunity is taking place. We will state what the role is and what the organisation is as well as the general area. Friends will then need to request details. We will reply with these details in a private message. • Volunteer Centre Glossop will never use Facebook inappropriately. • Volunteer Centre Glossop will never jeopardise the privacy of our Facebook account and therefore the privacy of our Friends accounts
  3. 3. Volunteer Centre Glossop cannot be held responsible for the following: • Our Friends’ privacy settings • Friends of Volunteer Centre Glossop accepting other Friends of Volunteer Centre Glossop as their Friends. • Cyber-bullying that takes place between our Friends on other people’s profile pages. • Photographs that are put on Friends profile pages that depict mutual Friends. Group Accounts Profile of Group that can be seen by general public • The Group has been made private so that only people we invite can see the Group’s profile and become a Member. It cannot be searched for. • The people who are invited to become Members of Volunteer Centre Glossop Group are selected by Volunteer Centre Glossop staff from our Profile Account. Profile of Group that can be seen by Members • Wall posts are carefully monitored. Posts on our Wall can be seen by all of our Members. If posts are deemed unsuitable they are deleted. If the comments are particularly rude or inappropriate the Member will either be warned by a member of staff through a personal message or removed straight away. This relates to when the comments are aimed directly at Volunteer Centre Glossop or written in response to another Member’s comment on Volunteer Centre Glossop’s Wall. Thus disallowing any cyber-bullying from taking place via Volunteer Centre Glossop’s Group account. • The Volunteer Centre Glossop team will always consider the safety of young people, colleagues and others when disclosing or displaying photos. The Volunteer Centre Glossop team will never broadcast open details (including photos of individuals)) that may reveal personal information such as home address, date of birth, street name, car number plate or other similar information • Volunteer Centre Glossop will not use Facebook inappropriately • Volunteer Centre Glossop will never jeopardise the privacy of our Facebook account and therefore the privacy of our Members accounts Volunteer Centre Glossop cannot be held responsible for the following: • Our Members’ privacy settings • Members of Volunteer Centre Glossop accepting other Volunteer Centre Glossop Members as their Friends. • Cyber-bullying that takes place between our Members on other people’s profile pages. • Photographs that are put on Members’ profile pages that depict mutual Friends/Members.
  4. 4. Volunteer Centre Glossop can only be held responsible for our own actions and our own privacy settings and not those of other people. The Volunteer Centre Glossop team will keep up to date with privacy and security developments within Facebook. Written 29 January 2010. To be reviewed January 2011

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