It's The Customer Stupid

717 views

Published on

Too often, the next generation of a technology misses the point by trying to compete on better and faster, whereas the customer often really wnats simpler and easier.

0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
717
On SlideShare
0
From Embeds
0
Number of Embeds
54
Actions
Shares
0
Downloads
21
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

It's The Customer Stupid

  1. 1. Page 6 © 2010 It’s The Customer Stupid!
  2. 2. Page 7 © 2010 It’s The Customer Stupid!
  3. 3. Martin Hill-Wilson m: +44 78 1691 5845 e: martin@brainfoodtraining.com w: www.brainfoodtraining.com Producing 'One Of A Kind' Learning Experiences Morris Pentel Customer Experience Foundation Tel: +44 (0) 7947 259818 Email: mp@customerexperiencefoundation.org www.customerexperiencefoundation.org

×