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The Lean Agile Big Questions

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You made it! You’re actually here at Lean Agile Scotland! You are (or your organisation is) on a fabulous journey of learning and change. As with all change, there’s an enormous risk in applying lessons in the wrong context; answering the wrong question really well, doing the wrong thing more right and hammering in screws.

Let’s spend a little while being clear about what problems we are trying to solve with lean and agile, and what do we mean anyway? The big questions..

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The Lean Agile Big Questions

  1. 1. The Big Lean-Agile Questions 4 October 2017 Martin Burns Senior Principal Transformation Consultant ??@MartinBurnsSCO TBC
  2. 2. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Everybody Stand Up
  3. 3. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Why Are You Here?
  4. 4. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Why Is Your Organisation Here?
  5. 5. Being Agile Is Not The Point.
  6. 6. @MartinBurnsSCO TBC The Part of Why? ??
  7. 7. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Photo: https://flic.kr/p/4A1Krt
  8. 8. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Doubt is not a pleasant condition, but certainty is absurd. VOLTAIRE
  9. 9. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Let’s Go To The Moon Images: nasa.gov, wikimedia
  10. 10. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Let’s Go To The Moon Images: nasa.gov, wikimedia
  11. 11. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Humans would rather be wrong than uncertain.
  12. 12. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Communication Pathways 1. Scissors cut Paper 2. Paper covers Rock 3. Rock crushes Lizard 4. Lizard poisons Spock 5. Spock smashes Scissors 6. Scissors decapitate Lizard 7. Lizard eats Paper 8. Paper disproves Spock 9. Spock vaporizes Rock 10. And as it always has: Rock crushes Scissors Rock Paper Scissors Lizard Spock Image by Dmacks via Wikimedia Commons
  13. 13. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Time Cost Scope Quality Treated as a known risk to be actively managed
  14. 14. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC 20% 16% 64%of software features are never used rarely used often used
  15. 15. @MartinBurnsSCO TBC “What if we found ourselves building something that nobody wanted? Would it matter if we were on time & budget?” ERIC RIES
  16. 16. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Outcomes > Outputs Do you want to be a ship the feature organisation? Or a solve the problem one?
  17. 17. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC In your time at Lean Agile Scotland, think through: What is your organisation hoping to get from Lean and Agile? What are you hoping to get?
  18. 18. @MartinBurnsSCO TBC The Part of What? ??
  19. 19. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Treating the Complicated as Complex is Wasteful Treating the Complex as Complicated is Fatal
  20. 20. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Genesis Custom Build Product (+ rental) Commodity (+ utility) Lean? Agile? 6 Sigma? Source: Simon Wardley Uncharted Industrialised invisibleVisibleValueChain Evolution Chaotic Uncertain Unpredictable Changing Different Future Worth Differential Ordered Known Measured Stable Standard Low Margin Essential
  21. 21. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Genesis Custom Build Product (+ rental) Commodity (+ utility) ValueChain Uncharted Industrialised invisibleVisible Evolution Lean? Agile? 6 Sigma? Source: Simon Wardley Agile Strong Weak 6 Sigma Weak Strong Lean Weak WeakStrong Lean Startup
  22. 22. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Genesis Custom Build Product (+ rental) Commodity (+ utility) ValueChain Uncharted Industrialised Agile invisibleVisible 6 Sigma Evolution Lean? Agile? 6 Sigma? Lean Source: Simon Wardley Strong Weak Weak Strong Weak WeakStrong Pioneers Settlers Town Planners
  23. 23. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Your Technology Does Not Matter Your competitors have the same tech
  24. 24. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Your Process Does Not Matter Your competitors have the same playbooks
  25. 25. Doing Agile Is Not The Point. WITHOUT THE MINDSET, THE PROCESS WILL ACHIEVE NOTHING Curt Carlson: Innovation: The Five Disciplines for Creating What Customers Want (2006) Method is useful, but
  26. 26. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Changing Organisational Assumptions • Control • Direction • Resources • Command • Failure Not An Option • Managers Are Experts • Receive Reports • Trust • Autonomy • People • Coaching • Fail Fast And Learn • Doers Are Experts • Go And See
  27. 27. @MartinBurnsSCO TBC Photo: https://flic.kr/p/iZKHbj
  28. 28. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC
  29. 29. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Every improvement: An Experiment
  30. 30. @MartinBurnsSCO TBC Photo: https://flic.kr/p/gmKjm8
  31. 31. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC
  32. 32. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Planning for Improvement and Innovation
  33. 33. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC
  34. 34. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC In your time at Lean Agile Scotland, think through: How will your organisation change the way it thinks to benefit from Lean and Agile? How will you change the way you think?
  35. 35. @MartinBurnsSCO TBC The Part of How? ??
  36. 36. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Photo: https://flic.kr/p/RHnR9U
  37. 37. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Photo: https://flic.kr/p/4A1Krt
  38. 38. Predicting the Future is Hard • Source: MarketWatch.com
  39. 39. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC Communication Pathways 1 3 6 10 15 21 28 36 45
  40. 40. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC We are Uncovering Better Ways… Individuals & interactions over processes and tools Working Software over comprehensive documentation Customer Collaboration over contract negotiation Responding to Change over following a plan Source: Agilemanifesto.org while there is value in the items on the right, we value the items on the left more
  41. 41. Copyright © 2017 CA. All rights reserved. @MartinBurnsSCO TBC In your time at Lean Agile Scotland, think through: How will your organisation become simpler and more collaborative to become effective with Lean and Agile? How will you work more collaboratively and simply?
  42. 42. Find Your Sherpas @NativeWired @DrunkCod @PapaChrisMatts @SalFreudenberg @joe_jag @EverydayKanban @CatSwetel @ChrisvMcD @RoisiProven @MartinBurnsSCO Photo: https://flic.kr/p/dY2pTc
  43. 43. @MartinBurnsSCO TBC Just Breathe Photo: https://www.flickr.com/photos/nicemichael/7516736176 Now, Go & Do Great Things Together
  44. 44. @MartinBurnsSCO TBC Thank You.
  45. 45. Senior Principal Transformation Consultant Martin.Burns@ca.com Martin Burns @ca_agile Slideshare.net/CAinc Linkedin.com/company/ca-technologies ca.com

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