NetSquared - for Social and User-driven Open Innovation


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Presentation presented at the NetSquared NetTuesday Meetup in Cape Town, South Africa. The presentation looks at Social and User-driven Open Innovation and how Living Labs support such approaches to new services and technological developments

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  • NetSquared - for Social and User-driven Open Innovation

    1. 1. Living Labs for Social and User-driven Open Innovation
    2. 2. <ul><li>“ Innovation is not about what innovators </li></ul><ul><li>do, but about what users adopt.” </li></ul><ul><li>Eric von Hippel </li></ul>
    3. 3. <ul><li>“ Social innovation refers to new strategies, concepts, ideas and organizations that meet social needs of all kinds - from working conditions and education to community development and health - and that extend and strengthen civil society.” </li></ul><ul><li>Wikipedia </li></ul>
    4. 6. Source:
    5. 7. <ul><li>A Living Lab is a user-driven research methodology for sensing, prototyping, validating and refining complex solutions in multiple and evolving real life contexts. </li></ul><ul><li>A Living Lab is a system for building future economy in which real-life user-centric research and innovation will be a normal co-creation technique for new products, services and societal infrastructure. </li></ul>
    6. 9. Living Labs Global
    7. 10. European Network of Living Labs
    8. 11. Living Labs in Southern Africa
    9. 12. <ul><li>• Athlone Living Lab </li></ul><ul><li>• Limpopo Living Lab </li></ul><ul><li>• Sekhukhune Living Lab </li></ul><ul><li>• Siyakhula Living Lab </li></ul><ul><li>• Moutse Living Lab </li></ul><ul><li>• Soshanguve Living Lab </li></ul><ul><li>• Bushbuck Ridge Living Lab </li></ul><ul><li>• iCyber Leadership Lab </li></ul><ul><li>• Maputo Living Lab </li></ul><ul><li>• Motataisi Living Lab (Lesotho) </li></ul>Living Labs in Southern Africa (LLiSA)
    10. 13. Athlone Living Lab “ A reconstructing interaction space for collaborative design, creation, dissemination and application of knowledge for empowerment, upliftment and development of people and communities in or headed for tension through the use of innovative ICT solutions.”
    11. 14. Interaction Space University Community Socio-Techno “ Bridge”
    12. 15. Government Academia Industry Community Innovation Partnerships
    13. 16. Community Champions Workshops Presentations Site visits Development Space Interaction Space Open Forums NGO Partners Work Groups Steering Committee
    14. 17. Academia Interaction Space Networks Research Internships Research Visits International Collaborations Work Groups Incubation Space MOU
    15. 18. Government Industry Endorsements Steering Committee Services Work Groups Incubation Space Agreements Contract Research Agencies Internships
    16. 20. Academia CPUT UWC – FSIU UCT Stellenbosch University University of Southampton (UK) Malmö University (Sweden) Kuopio University (Finland) University of Pretoria NMMU Community Impact Direct Bridgetown Civic Athlone Youth and Family Centre Athlone SAPS Athlone Schools Network Industry LLiSA MXit Lifestyle NetSquared COFISA PodCART Cell-Life Afrivate Tabeisa JJeRR RSAWeb CCSLA DELL SA-DF Government City of Cape Town Dept. Social Development Stakeholder Network
    17. 21. <ul><li>Role of Innovative ICT Solutions to facilitate: </li></ul><ul><ul><li>care of citizens (social impact) </li></ul></ul><ul><ul><li>dissemination of information, e.g., to inform citizens about the problems, their consequences and preventative mechanisms; </li></ul></ul><ul><ul><li>education of citizens, e.g., train citizens specific skills etc. </li></ul></ul><ul><ul><li>Enterprise Development </li></ul></ul>Care Inform Educate Innovation Empowerment Enterprise Research ALL Focus
    18. 22. Social Media for Social Change
    19. 23. <ul><li>Launched early 2008 </li></ul><ul><li>Systems Upgrade on framework CHISIMBA </li></ul><ul><li>Services: </li></ul><ul><ul><li>Drug Advice Support </li></ul></ul><ul><ul><li>Career Advice Support </li></ul></ul><ul><ul><li>Debt Breaker </li></ul></ul><ul><ul><li>HIV/AIDS Advice Support </li></ul></ul><ul><ul><li>UK Charity Interest – Refugees Advice Support </li></ul></ul>Advice Support Network
    20. 27. <ul><li># Subscribers: 9,193 </li></ul><ul><li># Messages: 746,440 </li></ul><ul><li># Conversations : 30,685 </li></ul><ul><li># Conversations related to drugs: 18,963 </li></ul><ul><li>Average # of conversations per session: 245 </li></ul>Drug Advice Support (DAS)
    21. 28. Red & Angel 24 Hour Service Easy Access Advice Buddy List Help at your Fingertips
    22. 29. Living Labs and Innovation is about People Living Labs and Innovation is about
    23. 30. Let’s Connect! [email_address] Marlon Parker, Net Tuesday Cape Town organizer @marlonparker
    24. 31. Learn More!