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"The Online Community Manager: What's This New Job Really About?"

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This webinar focused on the issues key to having a successful online community - having an engaged and committed community manager. Listen to the entire webcast at http://www.intronetworks.com/webinars.aspx

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"The Online Community Manager: What's This New Job Really About?"

  1. 1. introNetworks Webinar Series Panel Discussion "The Online Community Manager: What's This New Job Really About?” Thursday, August 27 th , 9 am Pacific Sponsored by intro Networks ‘ We transform businesses With smart social networks’ Rachel Howard Amber Mark Jim
  2. 2. Chat Live with us on Twitter <ul><li>Have a Twitter Account? </li></ul><ul><li>Yes, great! </li></ul><ul><li>If not, create one at Twitter.com, it takes 2 minutes, we’ll wait… </li></ul><ul><li>Tweetchat.com </li></ul><ul><li>Login using your Twitter account </li></ul><ul><li>Join the #introchat room </li></ul><ul><li>Ask Questions </li></ul><ul><li>Chat with others </li></ul><ul><li>We will monitor this room live during the webinar </li></ul>
  3. 3. <ul><li>Many people say that they find trying to listen, watch and keep up with the Twitterstream during the webinar is ‘too hard’ and ‘distracting’ </li></ul><ul><li>Tony Robbins says, “When you are in a state of confusion it means you are about to learn something.” </li></ul><ul><li>If this is the first time you have tried advanced multitasking – relax and make it fun! </li></ul><ul><li>Hashtag for this webinar is #introchat </li></ul>Take the Twitter Challenge
  4. 4. Today’s Conversation
  5. 5. OUR PANELISTS AND MODERATOR <ul><li>Rachel Happe </li></ul><ul><ul><li>Co-founder, The Community Roundtable, blogging at TheSocialOrganization.com </li></ul></ul><ul><li>Howard Wahlberg </li></ul><ul><ul><li>Asst. Executive Director, Community Manager, the National Science Teachers Association </li></ul></ul><ul><li>Amber Naslund </li></ul><ul><ul><li>Community Manager, Radian6, blogging at AltitudeBranding.com and AmberNaslund.com </li></ul></ul><ul><li>Mark Sylvester </li></ul><ul><ul><li>Co-founder, CEO, introNetworks, blogging at MarkSylvester.com </li></ul></ul><ul><li>Moderator: Jim Storer </li></ul><ul><ul><li>Co-Founder, The Community Roundtable, blogging at JimStorer.com </li></ul></ul>Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  6. 6. SO WHAT DOES A COMMUNITY MANAGER DO ALL DAY? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  7. 7. WHY IS HAVING A COMMUNITY MANAGER SO CRITICAL? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  8. 8. WHAT ARE THE CHARACTERISTICS OF A GREAT COMMUNITY MANAGER? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  9. 9. WHAT IS APPROPRIATE TO EXPECT FROM A COMMUNITY MANAGER? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  10. 10. WHAT HAPPENS WHEN YOU DON’T HAVE A COMMUNITY MANAGER? Rachel Happe @rhappe Howard Wahlberg @howardw Amber Naslund @AmberCadabra Mark Sylvester @marksylvester Jim Storer @jimstorer
  11. 11. Thanks For Participating <ul><li>To connect with our panelists </li></ul><ul><li>Community-Roundtable.com </li></ul><ul><ul><li>Rachel Happe @rhappe </li></ul></ul><ul><ul><li>Jim Storer @jimstorer </li></ul></ul><ul><li>Howard Wahlberg @howardw </li></ul><ul><ul><li>NSTA.org </li></ul></ul><ul><ul><li>Ambur Naslund @AmberCadabra </li></ul></ul><ul><ul><li>Radian6.com </li></ul></ul><ul><li>Mark Sylvester @marksylvester </li></ul><ul><ul><li>introNetworks.com </li></ul></ul><ul><li>Webinar Replay – in 24 hours </li></ul><ul><li>http://www.intronetworks.com/webinars.aspx </li></ul><ul><li>Resources – Weekly Chat on FriendFeed search for #cmtychat </li></ul>Thanks to all of our panelists, this was a great conversation! Special thanks to Jim for reminding us to talk in tweets.
  12. 12. <ul><li>Special Guest Tamar Weinberg </li></ul><ul><li>The New Community Rules: Marketing on the Social Web </li></ul>September Webinar Sponsored by

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