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Transforming curriculum
 Mainstreaming learning technology
 Improving student experience
 ALTC2012 | Manchester | Sept 2012

  Professor Mark Stubbs
  Head of Learning & Research Technologies

  m.stubbs@mmu.ac.uk http://twitter.com/thestubbs
  http://slideshare.net/markstubbs

Thursday, November 22, 2012                         1
An interesting place to work!
• Large, popular, multi-campus university
   – 36,000+ students | 1,000+ courses | consolidating from 7 sites
• Pursuing an ambitious transformation initiative
   – New Buildings, New Curriculum, New Admin Processes & Systems,
     New Learning & Mobile Tech, New Quality Processes…
Student Experience: mixed? varied?




                          36,000+ students
                          1,000 + courses
                          1,500+ tutors
                          7 sites
Student Experience: flat-lining, declining..
Doing something about it…
1. Listening
• Recurrent messages from diverse experiences
   – Focus groups: consistent, easy to find info
   – NSS analysis: course organisation determines Q22
   – Mobile surveys: deadlines, timetables… (m-admin)
• Great (and not-so great) expectations
   – “engaging, well-organised courses”
   – “tutors who know me”
Doing something about it…
2. Planning a response
                                  In the current climate




                               Diminishing unit of resource




                         Everything depends on everything else



>DVC “Out of patience”
error at line 1              We are large and risk averse
“Who dares wins”

                           In the current climate

          ?

 vc                      Diminishing unit of resource
      θ




                   Everything depends on everything else




                       We are large and risk averse
EQAL
                                                               In the current climate


• A coordinated strike for step-change improvement          Diminishing unit of resource




        New Curriculum                               Everything depends on everything else




        • designing new units, …                         We are large and risk averse




        New Admin Systems & Processes
        •   personal timetabling, …

        New Virtual Learning Environment
        •   Moodle & myMMU web/mobile, …

        New QA & QE Processes
        •   facilitating curriculum transformation
MISSION:
Cut-down Unit (module) web form
Getting the experience back



   Learning
  Environment



 Admin Systems




  New Systems,
  Processes & VLE

                          Admin Systems
This work is licensed under a Attribution-
                           NonCommercial-ShareAlike 2.0 licence




Our Core+ DVLE model
                        Learning technologies not isolated :
                        interaction with personal and
                        administrative systems and underlying
                        infrastructure are major determinants
                        of the quality of the overall experience

                        Recognised: watch & learn how staff
                        use tech
                        Recommended: staff set up & we train
                        to integrate
                        Arranged: we set up & train staff to
                        use
                        Core: we set up & train staff & tell
                        students it’ll be a consistent front door

          http://lrt.mmu.ac.uk/ltreview
This work is licensed under a Attribution-
                         NonCommercial-ShareAlike 2.0 licence




Wrapping the institution around the learner




                                                                      13
This work is licensed under a Attribution-
                          NonCommercial-ShareAlike 2.0 licence




Wrapping the institution around the learner
                 Student ID

                                                    Timetable
                                                                       Sync to
                                                                       personal
                                                                       device




                                                                                  14
This work is licensed under a Attribution-
                           NonCommercial-ShareAlike 2.0 licence




Wrapping the institution around the learner
               Student ID (+ Unit code)


                       Hand-in dates / extensions / marks
                         Personalised submission sheet




                                                                        15
This work is licensed under a Attribution-
                            NonCommercial-ShareAlike 2.0 licence




Wrapping the institution around the learner
               Unit code


                       Resource list

                           Relevant resource




                                                                         16
This work is licensed under a Attribution-
                            NonCommercial-ShareAlike 2.0 licence




Wrapping the institution around the learner
               Unit code


                       Past exam papers

                           Past exam paper




                                                                         17
Are we in a better place now?

2011/12 NSS
going in the
right direction          Engaging our
                           students




                  Automating       Providing
                      our           business
                  processes       intelligence
Listening carefully to the student voice
• Personalised online survey on portal homepage
  – Nov 2011: 10,716 left 58,000+ comments
  – Mar 2012: 7,106 left 33,000+ comments
  – All data tagged with unit / course codes
     • Unit/Course leaders see their anonymised feedback
  – Statistical analysis ranked predictors of overall
    satisfaction
     1.   Course organisation
     2.   Building confidence
     3.   Teaching quality (explanation, feedback, advice)
     4.   Learning resources
     5.   Age
Lessons learned…


                          Engaging our
                            students




                   Automating       Providing
                       our           business
                   processes       intelligence
Find out more …
• Our initial drive for responsive curricula
   – http://jiscdesignstudio.pbworks.com/w/page/29224166/Supporting%20Responsive%2
     0Curricula%20%28SRC%29%20project
   – http://www.celt.mmu.ac.uk/src/

• MMU’s EQAL curriculum transformation
   – http://www.celt.mmu.ac.uk/eqal/index.php

• Our review of learning technologies
   – http://lrt.mmu.ac.uk/ltreview

• How we built our integrated VLE
   – http://lrt.mmu.ac.uk/w2c

• Where we’re going next with Assessment & Feedback
   – http://lrt.mmu.ac.uk/traffic/
• UCISA Mobile presentation
   – http://www.youtube.com/watch?v=X17yrTbdTHs

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LRT talks 20120521 ALTC Manchester

  • 1. Transforming curriculum Mainstreaming learning technology Improving student experience ALTC2012 | Manchester | Sept 2012 Professor Mark Stubbs Head of Learning & Research Technologies m.stubbs@mmu.ac.uk http://twitter.com/thestubbs http://slideshare.net/markstubbs Thursday, November 22, 2012 1
  • 2. An interesting place to work! • Large, popular, multi-campus university – 36,000+ students | 1,000+ courses | consolidating from 7 sites • Pursuing an ambitious transformation initiative – New Buildings, New Curriculum, New Admin Processes & Systems, New Learning & Mobile Tech, New Quality Processes…
  • 3. Student Experience: mixed? varied? 36,000+ students 1,000 + courses 1,500+ tutors 7 sites
  • 5. Doing something about it… 1. Listening • Recurrent messages from diverse experiences – Focus groups: consistent, easy to find info – NSS analysis: course organisation determines Q22 – Mobile surveys: deadlines, timetables… (m-admin) • Great (and not-so great) expectations – “engaging, well-organised courses” – “tutors who know me”
  • 6. Doing something about it… 2. Planning a response In the current climate Diminishing unit of resource Everything depends on everything else >DVC “Out of patience” error at line 1 We are large and risk averse
  • 7. “Who dares wins”  In the current climate ? vc Diminishing unit of resource θ Everything depends on everything else We are large and risk averse
  • 8. EQAL In the current climate • A coordinated strike for step-change improvement Diminishing unit of resource New Curriculum Everything depends on everything else • designing new units, … We are large and risk averse New Admin Systems & Processes • personal timetabling, … New Virtual Learning Environment • Moodle & myMMU web/mobile, … New QA & QE Processes • facilitating curriculum transformation
  • 11. Getting the experience back Learning Environment Admin Systems New Systems, Processes & VLE Admin Systems
  • 12. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Our Core+ DVLE model Learning technologies not isolated : interaction with personal and administrative systems and underlying infrastructure are major determinants of the quality of the overall experience Recognised: watch & learn how staff use tech Recommended: staff set up & we train to integrate Arranged: we set up & train staff to use Core: we set up & train staff & tell students it’ll be a consistent front door http://lrt.mmu.ac.uk/ltreview
  • 13. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Wrapping the institution around the learner 13
  • 14. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Wrapping the institution around the learner Student ID Timetable Sync to personal device 14
  • 15. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Wrapping the institution around the learner Student ID (+ Unit code) Hand-in dates / extensions / marks Personalised submission sheet 15
  • 16. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Wrapping the institution around the learner Unit code Resource list Relevant resource 16
  • 17. This work is licensed under a Attribution- NonCommercial-ShareAlike 2.0 licence Wrapping the institution around the learner Unit code Past exam papers Past exam paper 17
  • 18. Are we in a better place now? 2011/12 NSS going in the right direction Engaging our students Automating Providing our business processes intelligence
  • 19. Listening carefully to the student voice • Personalised online survey on portal homepage – Nov 2011: 10,716 left 58,000+ comments – Mar 2012: 7,106 left 33,000+ comments – All data tagged with unit / course codes • Unit/Course leaders see their anonymised feedback – Statistical analysis ranked predictors of overall satisfaction 1. Course organisation 2. Building confidence 3. Teaching quality (explanation, feedback, advice) 4. Learning resources 5. Age
  • 20. Lessons learned… Engaging our students Automating Providing our business processes intelligence
  • 21. Find out more … • Our initial drive for responsive curricula – http://jiscdesignstudio.pbworks.com/w/page/29224166/Supporting%20Responsive%2 0Curricula%20%28SRC%29%20project – http://www.celt.mmu.ac.uk/src/ • MMU’s EQAL curriculum transformation – http://www.celt.mmu.ac.uk/eqal/index.php • Our review of learning technologies – http://lrt.mmu.ac.uk/ltreview • How we built our integrated VLE – http://lrt.mmu.ac.uk/w2c • Where we’re going next with Assessment & Feedback – http://lrt.mmu.ac.uk/traffic/ • UCISA Mobile presentation – http://www.youtube.com/watch?v=X17yrTbdTHs