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Information Management Loves Enterprise 2 0
- 1. IM E2.0 © Acando AB
- 2. © Acando AB
- 3. Who knows what? Anything new? How to share? How to collaborate? When to contribute? Where to find stuff? © Acando AB
- 4. 71% agree that it is easier to locate "knowledge" on the web than to find it within their internal systems. AIIM Industry Watch Collaboration and Enterprise 2.0, 2009 © Acando AB
- 5. © Acando AB
- 6. The social web knows no borders Anyone Anywhere Internet Anytime Anything © Acando AB
- 7. What brings the social web to the workplace? Your organization Changed information seeking behavior Consumerization of IT & mobility You The Google Generation Social media © Acando AB
- 8. What is keeping Enterprise 2.0 from happening? Your organization Changed information Ignorance & seeking behavior Lack of awareness Consumerization Habits & scepticism of IT & mobility to new practices You The Google Generation Power Social media Legacy & Reactive IT Dept © Acando AB
- 9. Example: Out information seeking behavior is changing http://www.jisc.ac.uk/media/documents/programmes/reppres/gg_final_keynote_11012008.pdf © Acando AB
- 10. Lesson to learn We need to look at how the principles and technologies from the social web can improve our business performance by simplifying and encouraging communication, sharing and collaboration. © Acando AB
- 11. “ Enterprise 2.0 is all about using technology to bring brains together effectively. Andrew McAfee, Associate Professor, Harvard Business School ” © Acando AB
- 12. Knowledge work is unpredictable Context Ecosystem Enterprise Knowledge-based Structure-based Work Work Team (emergent structure) (predefined structure) Individual Predicability Low High © Acando AB
- 13. We need to collaborate beyond our strong ties None Potential Ties Weak Ties Strong Ties © Acando AB
- 14. We need to collaborate beyond our strong ties None Collective intelligence Potential Ties Connecting Knowledge Weak Ties exchange Strong Collaboration Ties © Acando AB
- 15. We need to collaborate beyond our strong ties None Collective intelligence Potential Ties Connecting Knowledge Weak Ties exchange Forums Strong Collaboration Ties RSS © Acando AB
- 16. Major benefits of Enterprise 2.0 Improve findability and discovery of information and people Increase capture and sharing of Increased efficiency and (tacit) knowledge productivity, innovation, Improved decision-making, Collectively organize and maintain information and knowledge agility… Build collective intelligence © Acando AB
- 17. Enterprise 2.0 Mechanisms © Acando AB
- 18. 6 key principles for creating value with Enterprise 2.0 Freeform © Acando AB
- 19. 6 key principles for creating value with Enterprise 2.0 Freeform Usability © Acando AB
- 20. 6 key principles for creating value with Enterprise 2.0 Freeform Usability Openness © Acando AB
- 21. 6 key principles for creating value with Enterprise 2.0 Freeform Usability Openness Conversation © Acando AB
- 22. 6 key principles for creating value with Enterprise 2.0 Freeform Usability Openness Conversation Transparency © Acando AB
- 23. 6 key principles for creating value with Enterprise 2.0 Freeform Good work! Usability Openness Conversation Transparency Recognition © Acando AB
- 24. A culture shift is needed Command-and-control Trust-driven Hierarchic Network-oriented Heroes & experts All contributions count Failure not allowed Explore and create © Acando AB
- 25. …the millennials and Gen Ys are much more comfortable with social networking as an example....What we try to do is listen to them and go experiment. John Johnson, CIO Intel © Acando AB
- 26. Key Enterprise 2.0 Enterprise 2.0 Mechanisms mechanisms © Acando AB
- 27. 1. LINKS Provide an Improve Enable emergent search and reuse structure discovery © Acando AB
- 28. 2. TAGS Increase Show how Better findability and knowledge is metadata discovery organized © Acando AB
- 29. 3. SIGNALS Free up Notify about Reduce capacity to changes as human consume they happen latency information © Acando AB
- 30. 4. SYNDICATION Simplifies Allows new Enables sharing – in kinds of reuse close to real- information time can emerge © Acando AB
- 31. 5. FILTERS Avoid Preserve information information overload security © Acando AB
- 32. We should not throw away information that has a potential value just because we can’t afford to manage it like key assets. We can all help, as a collective, in managing all this information. Here are a few examples on how to do that. © Acando AB
- 33. 1 Use the people you know and trust, links and tags to filter out relevant information. Relevant Content tsunami information My Network Links, tags © Acando AB
- 34. 2 Tag your own information and use tags created by the collective to find what you are looking for. Search Result © Acando AB
- 35. 3 Collectively share, maintain and provide access to information via a shared space (wiki). © Acando AB
- 36. 4 Use syndication and signals to build ambient awareness about what goes in your work environments. Dashboard Team Blog Project Blog Project Wiki External Site © Acando AB
- 37. Reuse and aggregate information from many sources with 5 mashups for actionable real-time information at your fingertips. © Acando AB
- 38. Data in the hands of a few makes for order; but data in the hands of many makes for endless possibilities. Tara Hunt, “The Whuffie Factor” © Acando AB