IBM Connections customisation comes in many flavours, from modifying branding, adding languages and customising menu items to developing and adding your own widgets. Some of it is as simple as changing XML files or style sheets, some take us into the dark world of JSPs and ear files. We'll take you through the highlights of what can be customised and what skills you need to achieve different effects. Some are simple enough for even an administrator to manage and all of them need the work of an administrator to deploy. If you're a Administrator who fancies making a few simple Connections changes or a Developer who fancies deploying your own changes onto a server, Mark and Gab will explain why it's better to work together to build a customised maintainable system with little of no bloodshed and the minimum of ritual sacrifice.