1.
Building Operating
Cadence with Remote
Teams

2.
Co-founder & CEO @ Zapier
WHO AM I?
Wade Foster

3.
Quick Facts about Zapier
HQ: The Internet
100% Remote
160 Employees
2.5M+ Users
Pronunciation: Rhymes with happier!

4.
PART 3
Divider

5.
“I have better operating cadence
with my team at (big 100% remote
team) than I had with in office
roles.” -CMO @ Big Remote
Company

6.
So how does
that work?

7.
Great people can overcome poor
org chart or company process.

8.
Sell Your Job Openings

9.
Current Interview Process
•• Job fit interview (30 minute phone screen)
• Skills fit interview (including take home test)
• Cross functional interview (new!)
• Skills Survey (reference checks)
• Offer

10.
https://va.gov/pbi/questions.asp

11.
Monthly AirBnOnboarding

12.
In Person AirBnOnboarding
•• Nothing routine.
• How to live your values.
• Build rapport with your team.

13.
Weekly Staff
Meetings

14.
Template Posted to Slack

15.
Managers Post Their Topics

16.
Team Comments on Doc a Day Before

17.
Summarize Yellows and Reds

18.
1 Hour Meeting Starts!

19.
Welcome People To The Meeting

20.
Follow Up on Previous Week Action Items

21.
Dive Into Yellows and Reds

22.
Log Action Items

23.
Post Meeting Follow Up

24.
Collect Feedback

25.
Out of Time Slack Threads

26.
Repeat it again next week.

27.
Weekly All
Hands
Meeting

28.
*Intros
*Announcements
*Main Topic
*New Ideas: Financials
Running Weekly
All Hands

29.
Weekly 1:1s

30.
*Direct Reports
Meeting
*They start. Always.
Running
Weekly 1:1s

31.
Weekly 30
minute pair
buddy.

32.
• What I did
• What my team did
• What’s coming next week
• Unplugged
Weekly Friday
Updates

33.
Monthly
#fun-dance-
party

34.
Semi Annual Retreat Schedules
•• Two Day Hackathon
• Two Day Small Group Days
• One Day Free Day
• Evenings Are For Fun And Games

35.
Embrace Feedback Regularly

36.
How Likely Would You Recommend
Zapier as a Place to Work to a
Friend or Colleague?

37.
Strongly
Disagree
Disagree Neither Agree
or Disagree
Agree Strongly Agree
Also Likert Questions
# # # # #

38.
Contact wade@zapier.com
Follow @wadefoster
Work Together https://zapier.com/jobs/
Thank you