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PRODUCTIVITY AS A COMPETITIVE ADVANTAGE

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Markit CEO, Andres Agasild's presentation given at SEB’s Baltic CFO Forum 2019 about productivity as a competitive advantage. About Markit’s automation processes, the importance of measurement and how these bring value to our clients like SEB.

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PRODUCTIVITY AS A COMPETITIVE ADVANTAGE

  1. 1. PRODUCTIVITY AS A COMPETITIVE ADVANTAGE Andres Agasild Co-founder and CEO, Markit
  2. 2. KEY POINTS WHAT IS MARKIT AUTOMATED MODEL VISION & PRODUCTIVITY MEASURE & MANAGE RESULTS IN BALTICS FUTURE TRENDS HAVING FUN
  3. 3. WHAT IS MARKIT
  4. 4. WHAT IS MARKIT SIMPLE & TRANSPARENT IT PURCHASING SOLUTION AND MARKETPLACE FOR ENTERPRISE DIRECT FROM DISTRIBUTION 80% CREATING A MARKET FOR E-TENDER
  5. 5. MARKITPLACE IN LATVIA
  6. 6. MARKIT IDEA AND REACH CENTRAL & LOCAL 33 COUNTRIES 300 STOCKS 2003 = 1,7 M 2018 = 112 M MORE THAN 2000 LOYAL CLIENTS 20% OF FORBES 2000 COMPANIES
  7. 7. SAVING TIME AND MONEY FOR IT BUYERS CUSTOMER VALUE TIME & MONEY ROI TRANSPARENT AND FAIR FEE MEASURABLE SUSTAINABILITY EFFECT WITH REDUCED MILES
  8. 8. PRODUCTIVITY AS OUR COMPETIVE ADVANTAGE
  9. 9. BUSINESS MODEL FOR AUTOMATION To be competitive and operate profitably in a low margin business, we needed to create a fully self-service and automated model. CREATING CATALOGUE ORDER PLACEMENT ORDER FULFILLMENT CUSTOMER INVOICING
  10. 10. PRODUCTIVITY VISION - 100 WITH 100 To achieve 100 million euros of revenue with 100 people and achieve a pan-European presence. The most efficient company in our industry.
  11. 11. MEASURE AND MANAGE You can’t manage what you don’t measure (Deming). We initially tried (not measuring) but measuring brought a new wave of growth.
  12. 12. HAVING FUN Symbols and stories for different metrics and goals in order to make it more fun. The Happiness Machine Index (HMI) measures our automation goals
  13. 13. BALTIC RESULTS Market leader with 12% market share, 22 people and 39 mil EUR in revenue MARKIT IN BALTICS 2018 REVENUE – GROSS MARGIN 8,4% 39 360 000 EUR PEOPLE – 1.7 M PER PERSON 22 COST – 3,8% REVENUE 1 496 000 EUR PROFIT – 4,6 % OF REVENUE 1 811 000 EUR TOTAL ORDER COUNT 64 838
  14. 14. FUTURE AND TRENDS
  15. 15. BILL GATES ON AUTOMATION 80% of all routine business processes will be automated within the next decade and people will be freed for more creative tasks (1999)
  16. 16. HYPE CYCLES We tend to overestimate the short-term impact of technology and underestimate the long-term impact
  17. 17. FUTURE IS UNEVENLY DISTRIBUTED One way of the best ways to get a feel for new technology is to use it for personal purposes as much as possible. You will feel visionary!
  18. 18. THANK YOU!

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