Alex Pentland - The Future of AI and Human Society
NOKIA Bell Labs is delighted to welcome Alex "Sandy" Pentland, director of the MIT Connection Science and Human Dynamics labs and previously helped create and direct the MIT Media Lab, as their next Shannon Luminary Lecturer. He is one of the most-cited computational scientists in the world, a member of the U.S. National Academies, and has received numerous awards and prizes such as the McKinsey Award from Harvard Business Review, the DARPA Network Challenge, and the Brandeis Award for work in privacy. His most recent books are Social Physics (Penguin Press) and Honest Signals (MIT Press).
Pentland will deliver his Shannon Luminary Lecture "The future of AI and human society: HumanAI" on October 25, 2018. AI is most often thought of as creating artificial humans, which raises the question of AI replacing humans. But if we ask how to build an intelligent system that incorporates both humans and AIs, we will find that there is a (relatively) clean formalism for building such a hybrid. Moreover, there are already early examples of such systems that feel not only human and natural but even positively delightful.
In zijn boek ‘Theory of Moral Sentiments’ (1759) betoogde de Schotse filosoof Adam Smith dat het in de menselijke aard ligt om niet alleen goederen, maar ook ideeën, hulp en gunsten uit te wisselen. Smith was daarbij van mening dat deze sociale uitwisselingen tot resultaat hadden dat het kapitalisme oplossingen creëerde voor het algemeen welzijn van de gemeenschap. Smith leefde echter in een tijd dat vrijwel alle mensen uit de middenstand in een stad elkaar kenden en door sociale druk gedwongen waren een goed burger te zijn. Zonder de verplichtingen die sterke sociale banden meebrengen, wordt het kapitalisme vaak roofzuchtig en de politiek verderfelijk. In onze nieuwe hyperconnected wereld zijn de meeste banden zwak, en al te vaak functioneert de ‘onzichtbare hand’ hand niet meer.
On August 28, 2017, Amazon closed a deal to acquire Whole Foods and immediately implemented price reductions to attract a broader customer base. After waiting for three weeks of live mobile phone location data, we used the Thasos Platform to quantify the competitive impact of the price reduction.
Our analysis covers a broad range of metrics — including new customer growth, attribution, loyal customer defection from competitors, and customer demographics — for customers of Aldi, Costco, Kroger, Publix, Safeway, Sam’s Club, Sprouts, Stop & Shop, Target, Trader Joe’s, Walmart, and Whole Foods.
Foot traffic to Whole Foods increased 17% year-over-year during the week of the price reduction beginning on August 28.
As of the week ending September 16, foot traffic decelerated to 4% year-over-year, but remained elevated relative to the three weeks preceding August 28.
The largest percentages of Whole Foods’ new customers during the week of the price reduction were regular customers of the following competing stores: Walmart: 24% Kroger: 16% Costco: 15%
Controlling for the size of each competitor’s regular customer base, the following stores experienced the highest rates of customer defection to Whole Foods: Trader Joe’s: 10% Sprouts: 8% Target: 3%
Customer Defection Rates remained elevated for all competing stores as of September 16.
The new customers Whole Foods attracted with its price reduction were the wealthiest regular customers of the competing stores.
The price reduction did not attract a lower income demographic or incentivize longer driving times to reach Whole Foods’ stores.
Social change is driven by connections
Social learning (learning through observation or interaction with other individuals) is widespread in nature and is central to the remarkable success of humanity, yet it remains unclear why copying is profitable and how to copy most effectively. https://www.ncbi.nlm.nih.gov/pubmed/20378813