SlideShare a Scribd company logo

Cencora Executive Symposium

This is a recording of the webinar portion of the Executive Symposium with Cencora.

1 of 14
Download to read offline
Confidential | © Mirakl 2023
Cencora's Digital
Transformation:
Enhancing Value for
Customers & Partners
with AB Marketplace
December 5, 2023
Public | © Mirakl 2023
© Mirakl 2022
Today’s speakers
General Manager, B2B
Marc Teulières Matt Burns
Vice President - SGS Global Digital Commerce &
Marketplace Lead
Public | © Mirakl 2023
Today’s learning objectives
Agenda
1. Understand the role of platforms & marketplaces in accelerating
digitization within B2B organizations
2. Uncover strategies to launch a B2B marketplace with speed and
optimize the experience for sellers and customers
3. Learn how to master financial workflows in B2B digital
ecosystems, including payments and invoicing processes
Public | © Mirakl 2023
Leading consulting firms and analysts comment on
the rise of B2B marketplaces
B2B marketplace trends
SOURCE: (1) McKinsey 2023; (2) digital commerce 360
SOURCE: (1) McKinsey 2023; (2) digital commerce 360
A vertical marketplace [...] helps
marketplace operators increase
their share of wallet through third
party reseller commission, and gives
them deeper market insights as
they can monitor their platform
usage in terms of search and
transaction data. This data can be
monetized or used to improve the
platform to create a stronger value
proposition for buyers and sellers
of companies have either
already built or have plans
to build their own
marketplace
50%
of B2B decision makers are
prepared to spend up to
$500k on a single
ecommerce transaction
70%
In 2023, B2B marketplaces
account for 12% of all U.S.
B2B e-commerce sales
12%
B2B marketplace sales will
grow 100% year over year in
2023
100%
Confidential | © Mirakl 2023
B2B platform market
of B2B companies that built their
own marketplace saw
market-share growth over the
past two years (vs. only 42% that
didn’t)(2)
of B2B buyers are now doing
over a quarter (>26%) of their
business via marketplaces(3)
72%
59%
SOURCE: (1) Finextra & Mirakl analysis; (2) McKinsey; (3) Digital Commerce 360 and Forrester; Notes: The breakdown by channel is based on estimates from Digital Commerce 360
Share of B2B marketplaces within total
B2B digital sales
2025
2020
32% CAGR vs.
16% CAGR for
total B2B Digital
Platforms are a major driver of B2B digitisation
7%
14%
Public | © Mirakl 2023
B2B platform ecosystem
SOURCE: (1) McKinsey; (2) The 2023 Digital B2B Buyer Survey, produced by Digital Commerce 360 and Forrester Research; (3) Statista
50% of B2B companies have either already built or
have plans to build their own platform(1)
$xx = 3P GMV
$1bn $900m $1.4bn
$1bn
$5bn $80m
$1bn
$500m $1.1bn $1.2bn
$450m
$750m
$35bn
In annualized gross
sales in 2022
$91bn
In annualized ecom
sales in 2023(3)
6m
Business customers
Generalist
Medical
Independent Retailers
Automobile
Aerospace & Agriculture
Industrials & Supplies
Hospitality & Restaurants

Recommended

Platform Pioneer Executive Symposium: Accelerating B2B eCommerce Growth with ...
Platform Pioneer Executive Symposium: Accelerating B2B eCommerce Growth with ...Platform Pioneer Executive Symposium: Accelerating B2B eCommerce Growth with ...
Platform Pioneer Executive Symposium: Accelerating B2B eCommerce Growth with ...Mirakl
 
Intro Slides - Future Proof Supply Chain Webinar August 2022.pdf
Intro Slides - Future Proof Supply Chain Webinar August 2022.pdfIntro Slides - Future Proof Supply Chain Webinar August 2022.pdf
Intro Slides - Future Proof Supply Chain Webinar August 2022.pdfMirakl
 
E commerce market research
E commerce market researchE commerce market research
E commerce market researchGlabex
 
Emerce Retail_Stage Session_SQLI&Spryker_2022_AU (1).pdf
Emerce Retail_Stage Session_SQLI&Spryker_2022_AU (1).pdfEmerce Retail_Stage Session_SQLI&Spryker_2022_AU (1).pdf
Emerce Retail_Stage Session_SQLI&Spryker_2022_AU (1).pdfGuido X Jansen
 
MINDCTI Revenue Release Q3 2022
MINDCTI Revenue Release Q3 2022MINDCTI Revenue Release Q3 2022
MINDCTI Revenue Release Q3 2022MIND CTI
 
MIND Revenue Release Q1 2023
MIND Revenue Release Q1 2023MIND Revenue Release Q1 2023
MIND Revenue Release Q1 2023MIND CTI
 
MIND Revenue Release Q3 2023
MIND Revenue Release Q3 2023MIND Revenue Release Q3 2023
MIND Revenue Release Q3 2023MIND CTI
 
Massive Operating Efficiencies of the Digital Customer Experience
Massive Operating Efficiencies of the Digital Customer ExperienceMassive Operating Efficiencies of the Digital Customer Experience
Massive Operating Efficiencies of the Digital Customer ExperienceCourse5i
 

More Related Content

Similar to Cencora Executive Symposium

Democrance - InsurTech Innovation Award 2022
Democrance - InsurTech Innovation Award 2022Democrance - InsurTech Innovation Award 2022
Democrance - InsurTech Innovation Award 2022The Digital Insurer
 
E commerce market research
E commerce market researchE commerce market research
E commerce market researchMrSeller Zograf
 
E commerce market research
E commerce market researchE commerce market research
E commerce market researchMrSeller Zograf
 
MIND Revenue Release Q2 2023
MIND Revenue Release Q2 2023MIND Revenue Release Q2 2023
MIND Revenue Release Q2 2023MIND CTI
 
MIND Revenue Release Q2 2022
MIND Revenue Release Q2 2022MIND Revenue Release Q2 2022
MIND Revenue Release Q2 2022MIND CTI
 
Making Money in the Cloud Part II…Is Your MSP Team Ready?
Making Money in the Cloud   Part II…Is Your MSP Team Ready?Making Money in the Cloud   Part II…Is Your MSP Team Ready?
Making Money in the Cloud Part II…Is Your MSP Team Ready?Kaseya
 
The digital capabilities of the most resilient retailers
The digital capabilities of the most resilient retailersThe digital capabilities of the most resilient retailers
The digital capabilities of the most resilient retailersTata Consultancy Services
 
WE and Belgium ICT buying power
WE and Belgium ICT buying powerWE and Belgium ICT buying power
WE and Belgium ICT buying powerDidier Andrieu
 
MIND Revenue Release Q4 2022
MIND Revenue Release Q4 2022MIND Revenue Release Q4 2022
MIND Revenue Release Q4 2022MIND CTI
 
Zinnov zones - Digital in Retail
Zinnov zones - Digital in RetailZinnov zones - Digital in Retail
Zinnov zones - Digital in RetailZinnov
 
WCAe - Securing B2C Jobs
WCAe - Securing B2C JobsWCAe - Securing B2C Jobs
WCAe - Securing B2C JobsKaitlyn Mode
 
Customer Adoption Masterclass: Authorization
Customer Adoption Masterclass: AuthorizationCustomer Adoption Masterclass: Authorization
Customer Adoption Masterclass: AuthorizationMirakl
 
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...apidays
 
MINDCTI Revenue Release Q1 2023
MINDCTI Revenue Release Q1 2023MINDCTI Revenue Release Q1 2023
MINDCTI Revenue Release Q1 2023MIND CTI
 
MIND Revenue Release Q1 2022
MIND Revenue Release Q1 2022MIND Revenue Release Q1 2022
MIND Revenue Release Q1 2022MIND CTI
 
Goldman sachs us fincl services conf panel discussion dec 2015
Goldman sachs us fincl services conf panel discussion dec 2015Goldman sachs us fincl services conf panel discussion dec 2015
Goldman sachs us fincl services conf panel discussion dec 2015InvestorMarkit
 
Realising Digital’s Full Potential in the Value Chain
Realising Digital’s Full Potential in the Value ChainRealising Digital’s Full Potential in the Value Chain
Realising Digital’s Full Potential in the Value ChainCognizant
 
What's hot in marcoms? eCommerce
What's hot in marcoms? eCommerceWhat's hot in marcoms? eCommerce
What's hot in marcoms? eCommerceresultsig
 
Unlocking Strategic Growth - Mirakl x Kingfisher
Unlocking Strategic Growth - Mirakl x KingfisherUnlocking Strategic Growth - Mirakl x Kingfisher
Unlocking Strategic Growth - Mirakl x KingfisherMirakl
 

Similar to Cencora Executive Symposium (20)

Democrance - InsurTech Innovation Award 2022
Democrance - InsurTech Innovation Award 2022Democrance - InsurTech Innovation Award 2022
Democrance - InsurTech Innovation Award 2022
 
Analytics in E-commerce
Analytics in E-commerceAnalytics in E-commerce
Analytics in E-commerce
 
E commerce market research
E commerce market researchE commerce market research
E commerce market research
 
E commerce market research
E commerce market researchE commerce market research
E commerce market research
 
MIND Revenue Release Q2 2023
MIND Revenue Release Q2 2023MIND Revenue Release Q2 2023
MIND Revenue Release Q2 2023
 
MIND Revenue Release Q2 2022
MIND Revenue Release Q2 2022MIND Revenue Release Q2 2022
MIND Revenue Release Q2 2022
 
Making Money in the Cloud Part II…Is Your MSP Team Ready?
Making Money in the Cloud   Part II…Is Your MSP Team Ready?Making Money in the Cloud   Part II…Is Your MSP Team Ready?
Making Money in the Cloud Part II…Is Your MSP Team Ready?
 
The digital capabilities of the most resilient retailers
The digital capabilities of the most resilient retailersThe digital capabilities of the most resilient retailers
The digital capabilities of the most resilient retailers
 
WE and Belgium ICT buying power
WE and Belgium ICT buying powerWE and Belgium ICT buying power
WE and Belgium ICT buying power
 
MIND Revenue Release Q4 2022
MIND Revenue Release Q4 2022MIND Revenue Release Q4 2022
MIND Revenue Release Q4 2022
 
Zinnov zones - Digital in Retail
Zinnov zones - Digital in RetailZinnov zones - Digital in Retail
Zinnov zones - Digital in Retail
 
WCAe - Securing B2C Jobs
WCAe - Securing B2C JobsWCAe - Securing B2C Jobs
WCAe - Securing B2C Jobs
 
Customer Adoption Masterclass: Authorization
Customer Adoption Masterclass: AuthorizationCustomer Adoption Masterclass: Authorization
Customer Adoption Masterclass: Authorization
 
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...
apidays LIVE Singapore - Open Banking: A foundation for the new world by Bhar...
 
MINDCTI Revenue Release Q1 2023
MINDCTI Revenue Release Q1 2023MINDCTI Revenue Release Q1 2023
MINDCTI Revenue Release Q1 2023
 
MIND Revenue Release Q1 2022
MIND Revenue Release Q1 2022MIND Revenue Release Q1 2022
MIND Revenue Release Q1 2022
 
Goldman sachs us fincl services conf panel discussion dec 2015
Goldman sachs us fincl services conf panel discussion dec 2015Goldman sachs us fincl services conf panel discussion dec 2015
Goldman sachs us fincl services conf panel discussion dec 2015
 
Realising Digital’s Full Potential in the Value Chain
Realising Digital’s Full Potential in the Value ChainRealising Digital’s Full Potential in the Value Chain
Realising Digital’s Full Potential in the Value Chain
 
What's hot in marcoms? eCommerce
What's hot in marcoms? eCommerceWhat's hot in marcoms? eCommerce
What's hot in marcoms? eCommerce
 
Unlocking Strategic Growth - Mirakl x Kingfisher
Unlocking Strategic Growth - Mirakl x KingfisherUnlocking Strategic Growth - Mirakl x Kingfisher
Unlocking Strategic Growth - Mirakl x Kingfisher
 

Recently uploaded

National Institute of Standards and Technology (NIST) Cybersecurity Framework...
National Institute of Standards and Technology (NIST) Cybersecurity Framework...National Institute of Standards and Technology (NIST) Cybersecurity Framework...
National Institute of Standards and Technology (NIST) Cybersecurity Framework...MichaelBenis1
 
Building Bridges: Merging RPA Processes, UiPath Apps, and Data Service to bu...
Building Bridges:  Merging RPA Processes, UiPath Apps, and Data Service to bu...Building Bridges:  Merging RPA Processes, UiPath Apps, and Data Service to bu...
Building Bridges: Merging RPA Processes, UiPath Apps, and Data Service to bu...DianaGray10
 
Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31
Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31
Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31shyamraj55
 
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptxThe Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptxNeo4j
 
IT Nation Evolve event 2024 - Quarter 1
IT Nation Evolve event 2024  - Quarter 1IT Nation Evolve event 2024  - Quarter 1
IT Nation Evolve event 2024 - Quarter 1Inbay UK
 
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)François
 
Introduction to Multimodal LLMs with LLaVA
Introduction to Multimodal LLMs with LLaVAIntroduction to Multimodal LLMs with LLaVA
Introduction to Multimodal LLMs with LLaVARobert McDermott
 
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...Product School
 
Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...
Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...
Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...UiPathCommunity
 
Centralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-ManagerCentralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-ManagerSaiLinnThu2
 
KUBRICK Graphs: A journey from in vogue to success-ion
KUBRICK Graphs: A journey from in vogue to success-ionKUBRICK Graphs: A journey from in vogue to success-ion
KUBRICK Graphs: A journey from in vogue to success-ionNeo4j
 
How AI and ChatGPT are changing cybersecurity forever.pptx
How AI and ChatGPT are changing cybersecurity forever.pptxHow AI and ChatGPT are changing cybersecurity forever.pptx
How AI and ChatGPT are changing cybersecurity forever.pptxInfosec
 
My Journey towards Artificial Intelligence
My Journey towards Artificial IntelligenceMy Journey towards Artificial Intelligence
My Journey towards Artificial IntelligenceVijayananda Mohire
 
Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...Product School
 
Revolutionizing The Banking Industry: The Monzo Way by CPO, Monzo
Revolutionizing The Banking Industry: The Monzo Way by CPO, MonzoRevolutionizing The Banking Industry: The Monzo Way by CPO, Monzo
Revolutionizing The Banking Industry: The Monzo Way by CPO, MonzoProduct School
 
PrismCRM-RealEstate-SalesCRM_byCode5Company
PrismCRM-RealEstate-SalesCRM_byCode5CompanyPrismCRM-RealEstate-SalesCRM_byCode5Company
PrismCRM-RealEstate-SalesCRM_byCode5CompanyMustafa Kuğu
 
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...Neo4j
 
Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...Product School
 
New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024ThousandEyes
 

Recently uploaded (20)

National Institute of Standards and Technology (NIST) Cybersecurity Framework...
National Institute of Standards and Technology (NIST) Cybersecurity Framework...National Institute of Standards and Technology (NIST) Cybersecurity Framework...
National Institute of Standards and Technology (NIST) Cybersecurity Framework...
 
Building Bridges: Merging RPA Processes, UiPath Apps, and Data Service to bu...
Building Bridges:  Merging RPA Processes, UiPath Apps, and Data Service to bu...Building Bridges:  Merging RPA Processes, UiPath Apps, and Data Service to bu...
Building Bridges: Merging RPA Processes, UiPath Apps, and Data Service to bu...
 
Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31
Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31
Unleash the Solace Pub Sub connector | Banaglore MuleSoft Meetup #31
 
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptxThe Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
The Art of the Possible with Graph by Dr Jim Webber Neo4j.pptx
 
IT Nation Evolve event 2024 - Quarter 1
IT Nation Evolve event 2024  - Quarter 1IT Nation Evolve event 2024  - Quarter 1
IT Nation Evolve event 2024 - Quarter 1
 
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
Mind your App Footprint 🐾⚡️🌱 (@FlutterHeroes 2024)
 
Introduction to Multimodal LLMs with LLaVA
Introduction to Multimodal LLMs with LLaVAIntroduction to Multimodal LLMs with LLaVA
Introduction to Multimodal LLMs with LLaVA
 
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
Synergy in Leadership and Product Excellence: A Blueprint for Growth by CPO, ...
 
Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...
Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...
Dev Dives: Leverage APIs and Gen AI to power automations for RPA and software...
 
Centralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-ManagerCentralized TLS Certificates Management Using Vault PKI + Cert-Manager
Centralized TLS Certificates Management Using Vault PKI + Cert-Manager
 
In sharing we trust. Taking advantage of a diverse consortium to build a tran...
In sharing we trust. Taking advantage of a diverse consortium to build a tran...In sharing we trust. Taking advantage of a diverse consortium to build a tran...
In sharing we trust. Taking advantage of a diverse consortium to build a tran...
 
KUBRICK Graphs: A journey from in vogue to success-ion
KUBRICK Graphs: A journey from in vogue to success-ionKUBRICK Graphs: A journey from in vogue to success-ion
KUBRICK Graphs: A journey from in vogue to success-ion
 
How AI and ChatGPT are changing cybersecurity forever.pptx
How AI and ChatGPT are changing cybersecurity forever.pptxHow AI and ChatGPT are changing cybersecurity forever.pptx
How AI and ChatGPT are changing cybersecurity forever.pptx
 
My Journey towards Artificial Intelligence
My Journey towards Artificial IntelligenceMy Journey towards Artificial Intelligence
My Journey towards Artificial Intelligence
 
Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...Relationship Counselling: From Disjointed Features to Product-First Thinking ...
Relationship Counselling: From Disjointed Features to Product-First Thinking ...
 
Revolutionizing The Banking Industry: The Monzo Way by CPO, Monzo
Revolutionizing The Banking Industry: The Monzo Way by CPO, MonzoRevolutionizing The Banking Industry: The Monzo Way by CPO, Monzo
Revolutionizing The Banking Industry: The Monzo Way by CPO, Monzo
 
PrismCRM-RealEstate-SalesCRM_byCode5Company
PrismCRM-RealEstate-SalesCRM_byCode5CompanyPrismCRM-RealEstate-SalesCRM_byCode5Company
PrismCRM-RealEstate-SalesCRM_byCode5Company
 
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
ASTRAZENECA. Knowledge Graphs Powering a Fast-moving Global Life Sciences Org...
 
Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...Launching New Products In Companies Where It Matters Most by Product Director...
Launching New Products In Companies Where It Matters Most by Product Director...
 
New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024New ThousandEyes Product Features and Release Highlights: February 2024
New ThousandEyes Product Features and Release Highlights: February 2024
 

Cencora Executive Symposium

  • 1. Confidential | © Mirakl 2023 Cencora's Digital Transformation: Enhancing Value for Customers & Partners with AB Marketplace December 5, 2023
  • 2. Public | © Mirakl 2023 © Mirakl 2022 Today’s speakers General Manager, B2B Marc Teulières Matt Burns Vice President - SGS Global Digital Commerce & Marketplace Lead
  • 3. Public | © Mirakl 2023 Today’s learning objectives Agenda 1. Understand the role of platforms & marketplaces in accelerating digitization within B2B organizations 2. Uncover strategies to launch a B2B marketplace with speed and optimize the experience for sellers and customers 3. Learn how to master financial workflows in B2B digital ecosystems, including payments and invoicing processes
  • 4. Public | © Mirakl 2023 Leading consulting firms and analysts comment on the rise of B2B marketplaces B2B marketplace trends SOURCE: (1) McKinsey 2023; (2) digital commerce 360 SOURCE: (1) McKinsey 2023; (2) digital commerce 360 A vertical marketplace [...] helps marketplace operators increase their share of wallet through third party reseller commission, and gives them deeper market insights as they can monitor their platform usage in terms of search and transaction data. This data can be monetized or used to improve the platform to create a stronger value proposition for buyers and sellers of companies have either already built or have plans to build their own marketplace 50% of B2B decision makers are prepared to spend up to $500k on a single ecommerce transaction 70% In 2023, B2B marketplaces account for 12% of all U.S. B2B e-commerce sales 12% B2B marketplace sales will grow 100% year over year in 2023 100%
  • 5. Confidential | © Mirakl 2023 B2B platform market of B2B companies that built their own marketplace saw market-share growth over the past two years (vs. only 42% that didn’t)(2) of B2B buyers are now doing over a quarter (>26%) of their business via marketplaces(3) 72% 59% SOURCE: (1) Finextra & Mirakl analysis; (2) McKinsey; (3) Digital Commerce 360 and Forrester; Notes: The breakdown by channel is based on estimates from Digital Commerce 360 Share of B2B marketplaces within total B2B digital sales 2025 2020 32% CAGR vs. 16% CAGR for total B2B Digital Platforms are a major driver of B2B digitisation 7% 14%
  • 6. Public | © Mirakl 2023 B2B platform ecosystem SOURCE: (1) McKinsey; (2) The 2023 Digital B2B Buyer Survey, produced by Digital Commerce 360 and Forrester Research; (3) Statista 50% of B2B companies have either already built or have plans to build their own platform(1) $xx = 3P GMV $1bn $900m $1.4bn $1bn $5bn $80m $1bn $500m $1.1bn $1.2bn $450m $750m $35bn In annualized gross sales in 2022 $91bn In annualized ecom sales in 2023(3) 6m Business customers Generalist Medical Independent Retailers Automobile Aerospace & Agriculture Industrials & Supplies Hospitality & Restaurants
  • 7. Public | © Mirakl 2023 Customers can buy in bulk with Request for Quote and Multi Select Amazon Business is targeting larger entreprise buyers with their new features Releasing other features targeting large buyers Request for Quote feature • Request discounted price for Single-SKU purchases > $10,000 or 999 units • Targeting Bulk purchases, spot buys • Potential 10% savings Multi Select feature • Purchase multiple product variations in one purchase cycle • No switching between product detail page and cart • Benefit from quantity discounts by purchasing multiple product variations e-Invoice Purchase Level Consolidation • e-Invoice at purchase order level available • Previously only e-Invoices at shipment level • Fewer e-Invoices end reduced e-Invoice costs Ship To Multiple Addresses • Ship items to every address in group • No need for multiple orders • Streamlined ordering process and enhanced buying experience Launching ECLASS Taxonomy for Punchout Integration ECLASS Taxonomy • European cross-industry standard to classify products • Common standard across sectors, countries, languages, organization Available in Punchout Integration • ECLASS added in Punchout settings as second optional taxonomy with UNSPSC • Launch in EU 5 countries: UK, Germany, France, Italy, Spain Amazon Business
  • 8. Public | © Mirakl 2023 About Mirakl The world’s leading B2B businesses choose Mirakl to become the one-stop-shop of their industry 450+ customers worldwide $6B+ 2022 Gross Merchandise Value 43% year-over-year growth Proven impact 50 platforms with $50M+ GMV & 20 with $100M GMV+ generated by customers in 2022 750+ employees worldwide across 10 offices
  • 9. Public | © Mirakl 2023 How the one-stop-shop strategy benefits your business Fragmented supply Diverse buyer needs Existing suppliers New suppliers Branches, warehouses, distributors Internal Subsidiaries More choice More availability More inventory visibility More circular economy products Products digitized faster Direct fulfillment via dropship & marketplace models The results: More purchases Reduce cost-to-serve Optimize supply chain Grow customer loyalty & reach Your one-stop-shop platform Overview of use cases
  • 10. Public | © Mirakl 2023 Go beyond with our suite of connected solutions Ads Retail media solution optimized for ecommerce and marketplace Target2Sell AI-powered product recommendations, sorting, and content Maximize conversion & monetize traffic Streamline catalog onboarding Catalog Platform AI-powered supplier catalog onboarding and management Optimize & expand assortment, profitably Connect The highest quality ecosystem of 3rd party suppliers and technology partners Mirakl Platform Industry leading unified marketplace, OneCreditor & dropship solutions Payout The global pay-out solution for marketplaces Industrial supply Electric About Mirakl
  • 11. Public | © Mirakl 2023 Purpose-built to support wholesale workflows Customer consolidated invoicing Commission grid Performance dashboards AI-powered catalog integration & management Order automation, inventory updates Customer-specific pricing & promotions Quote management Tax determination Customer care Supplier pay-in & pay-out work ows Support for returns & refunds Quality control Catalog & Offer Management Invoicing & Tax Support Platform Model Configuration Payment & Reconciliation Order Management & Support Automated refund & credit note generation Support for shipping templates & notifications Order-to-invoice to payment reconciliation “We chose to work with Mirakl for their maturity and experience in large marketplace launches, but also because the solution met our requirements in terms of specific functionalities related to B2B commerce.” Maël-Yann Le Capitaine, General Manager of Aniel Marketplace B2B feature-set
  • 12. Public | © Mirakl 2023 It all starts from your buyers What makes a B2B platform successful? Think Minimum Viable Ecosystem (MVE) Integrated customer journeys The right partners Integrate into existing eCom ; Pay extra attention to payment & invoicing, discoverability and fulfillment (time & cost) Clear vision & commitment Select Mirakl-certified SI; Anticipate the payment topic as much as possible (pay-in & pay-out) Offer critical mass of products right from the start ; Be clear about target customers at launch ; Prioritize critical features only Which buyers, suppliers & products? What business objectives (growth, productivity, supply chain optimization)? Prioritize expanding share of wallet vs. new buyers acquisition ; Be clear on pain points to be addressed Key success factors
  • 13. One single cart One single credit line One single payment destination With a marketplace-optimized for Pay Now & Pay Later experience Key success factors
  • 14. Public | © Mirakl 2023 Introducing AB Marketplace by