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Marisela Cordova<br />December 2, 2010<br />Mod 170<br />Unit Test 3 – Chapters 9 – 14<br />Short –Answers Questions<br />...
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Unit test chapters 9-14

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Unit test chapters 9-14

  1. 1. Marisela Cordova<br />December 2, 2010<br />Mod 170<br />Unit Test 3 – Chapters 9 – 14<br />Short –Answers Questions<br />41.) List and briefly describe two types of informal reports.<br /><ul><li>Informal reports generally fall into six categories;
  2. 2. Information reports
  3. 3. Progress reports
  4. 4. Justification / recommendation reports
  5. 5. Feasibility reports
  6. 6. Minutes of meetings
  7. 7. Summaries
  8. 8. Justification / recommendation and feasibility reports attempt to solve problems by presenting data, drawing, conclusions, and making recommendations.
  9. 9. Minutes of meetings and summaries organize and condense information for quick reading and reference </li></ul>42.) What is the difference between primary and secondary data? Give one example of each. <br /><ul><li>The difference between primary and secondary data is the following;
  10. 10. Primary data result from firsthand and experience and observation.
  11. 11. Secondary data come from reading what others have experienced and observed.
  12. 12.
  13. 13. One example of primary data is the following;
  14. 14. Coca – Cola and Pepsi – Cola, for example produce primary data when they stage taste tests and record the reactions of consumers.
  15. 15. One example secondary data is the following;
  16. 16. Reviewing secondary data can save time and effort and prevent you from “reinventing the wheel.”</li></ul>43.) Name two advantages of properly documenting your research data.<br /><ul><li>Two advantages of properly documenting your research data is the following;
  17. 17. Report writers document their sources to strengthen an argument, protect themselves from charges of plagiarism, and help readers locate data.
  18. 18. To instruct the reader is citing references enables readers to pursue a topic further and make use of the information themselves.</li></ul> 44.) List two tips for courteous and responsible use of cell phones in the workplace.<br /><ul><li>Two tips for courteous and responsible use of cell phones in the workplace are the following;
  19. 19. Cell phones are essential workplace communication tools, but they must be used without offending others.
  20. 20. In projecting a professional image, are careful about location, time, and volume in relation to their cell phone calls.</li></ul>45.) List two etiquette tips for being an effective participant in professional meetings.<br /><ul><li>Two etiquette tips for being an effective participant in professional meetings are the following;
  21. 21. Meetings leaders and participants should follow professional meeting etiquette at all times.
  22. 22. A typical set of ground rules might include arriving on time, communicating openly, being supportive, listening carefully, participating fully, confronting conflict frankly, turning off cell phones and pagers, and following the agenda. </li></ul>46.) Describe one effective technique for gaining audience rapport in a presentation.<br /><ul><li>One effective technique for gaining audience rapport in a presentation is the following;
  23. 23. Use analogies, metaphors, smiles, personal anecdotes, personalized statics, and worst and best–case scenarios instead of dry facts.</li></ul>47.) What is a functional resume and how is it advantageous to recent college graduates?<br /><ul><li>A functional resume and how is it advantageous to recent college graduates in the following ways;
  24. 24. Functional resume focuses attention on a candidate’s skills rather than on past employment.
  25. 25. Functional resumes focus on skill, they may be more advisable for graduates with little experience.</li></ul>48.) Distorting facts on a resume is unethical; lying is illegal. Describe one unethical or illegal practice in preparing a resume.<br /><ul><li>Do not inflate your education, grades, or honors.</li></ul>49.) List and describe two types of employment/placement interviews.<br /><ul><li>Two types of employment / placement interviews are the following;
  26. 26. Behavioral
  27. 27. Full/part time</li></ul>50.) Define success story as it is used in an interview and provide an example of a success story.<br /><ul><li>Success Story- to feel confident and be able to sell your qualifications, prepare and practice success stories.
  28. 28. Example- I was going to K-Mart to get my interview that I had. When I got there I just went to the office and told her that I was here for my interview. At first I thought she was criticizing me but I found out she was ready to hire me in a full time job. I was glad to hear her say, “You got the job, and you’ll start on Monday.” So, I told her, “You won’t regret hiring me. See you Monday.” And I left the office with a smile in my face.

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