Unity in diversity scrum coach-scrum master in the it services industry

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SCRUM PARIS 2013

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Unity in diversity scrum coach-scrum master in the it services industry

  1. 1. Unity in Diversity Scrum Coach/Scrum master in the IT Services Industry
  2. 2. Who am I ? M.Maris Prabhakaran AGILE COACH CSM,CSP, PMP, PMI-ACP, PRINCE2, SPC, ITIL, PMOC, TOGAF9 Email :- marisagility@gmail.com Website :- www.AgileRishi.com http://in.linkedin.com/in/marisprabhu
  3. 3. DISCLAIMER I will be making some generalizing statements about people and cultures. This information is created with my own personal observations and findings and may not be accurate and no offence is meant.
  4. 4. INDIAN CULTURE
  5. 5. CULTURE • India is a pluralistic, multilingual, and multi-ethnic society • Indian Economy is one of the fastest growing in the world • Outsourcing and Indian companies venturing overseas. • key cultural challenges that can create misunderstanding and conflict – Increase indirect cost
  6. 6. Challenges for SCRUM MASTER /COACH in INDIA Attitudes towards Authority Importance on authority and status • Communication between levels is relatively closed
  7. 7. Challenges for SCRUM MASTER /COACH in INDIA Concepts of Time India is a polychromic culture, in other words, people tend to change priorities depending on their importance and attitudes towards punctuality are relaxed.
  8. 8. Challenges for SCRUM MASTER /COACH in INDIA Adherence to Rules • It generally accepts social etiquette and norms instead of rules and regulations • High tolerance to uncertainty and has created a society which runs on the basis of a set of assumptions.
  9. 9. Challenges for SCRUM MASTER /COACH in INDIA Building Relationships • The Indian business culture focuses a lot on relationship and trust building rather than working hard and quick towards specific business objectives • Preferences for relationships and tasks and processes.
  10. 10. Challenges for SC/SM in INDIA Levels of English • Different vocabulary and expressions as well as heavy accents. • Most university graduates and Indians residing in major urban centers have a very high level of English What’s up
  11. 11. Challenges for SCRUM MASTER /COACH in INDIA Communication Style • Indians have a preference for indirect, • High context communication. • Place a high importance on the impact relationships • Will often avoid saying ‘no’
  12. 12. BANGALORE - Garden City of India • IT companies in Bangalore employ over 35% of India‘ • Silicon Valley and multi cultural spirits pool of 1 million IT professionals • Attitudes towards Authority - Medium • Concepts of Time - Low • Adherence to Rules - High • Building Relationships - Medium • Levels of English - High • Communication Style - Medium
  13. 13. BANGALORE – Silicon Valley of India My Experience in Bangalore As Agile Coach
  14. 14. CHENNAI (Gateway to the South) • Cosmopolitan city, the culture of the city reflects its diverse population • Fourth largest city in India • Attitudes towards Authority - High • Concepts of Time - Low • Adherence to Rules - Medium • Building Relationships - High • Levels of English - Medium • Communication Style - Medium
  15. 15. CHENNAI (Gateway to the South) My Experience in CHENNAI As Agile Coach
  16. 16. HYDERABAD(City of pearls) • 5th Largest City in India • one of hub of information technology. blend of the old and the new, having an inherent style. • Attitudes towards Authority - High • Concepts of Time - Medium • Adherence to Rules - Low • Building Relationships - Medium • Levels of English - Medium • Communication Style - Medium
  17. 17. HYDERABAD(City of pearls) My Experience in HYDERABAD As Agile Coach
  18. 18. KOCHI,KERALA (Queen of Arabian sea) • Kochi has a diverse, multicultural, and secular community • Major port city on the west coast of India. • Attitudes towards Authority - Medium • Concepts of Time - Medium • Adherence to Rules - Medium • Building Relationships - High • Levels of English - Medium • Communication Style - Low
  19. 19. KOCHI,KERALA (Queen of Arabian sea) My Experience in KOCHI As Agile Coach/SCRUMAMSTER
  20. 20. DELHI(National Capital Territory of India) • Second most populous city • National Capital Region (NCR) includes the neighboring cities of Gurgaon, Greater Noida which is an IT HUB • Attitudes towards Authority - Medium • Concepts of Time - High • Adherence to Rules - Medium • Building Relationships - Medium • Levels of English - Medium • Communication Style - Medium
  21. 21. DELHI(National Capital Territory of India) My Experience in DELHIAs Agile Coach/SCRUMAMSTER
  22. 22. Contact marisagility@gmail.com www.agilerishi.com http://in.linkedin.com/in/marisprabhu

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