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Process centric organizationsDo we need process improvement ?
2 Lean management Six Sigma Business process managementDo we need :
3About…MUNCA
4 Indo-European “werg” (5500 years) Old German “werkan” (2500 years) Old English “weorc, worc” – something welldone, ac...
5 Sanskrit : “Rabh-ate” become military commander Latin : Labor – will to transform, to make asustainable thing, to make...
6The origin of Romanian word :MUNCA ?
7 Old slavonian: “mąka” Megl : “moncă”MUNCA
8 Slavona veche : “mąka” Megl : “moncă” Múncă – pain, torture.Cuvantul romanesc : MUNCA
9 The numbers indicate the processes steps The lines show: Moving one working object (eq order,complaint, form etc) ......
10After improvement – less munca
11New process 3times faster !Other examples- Number of manual activities reduced from 30 to 2- Number of decision points r...
12METHODOLOGY DECISION TREE34ProcessManagement KaizenDMAICDFSSJust Do ItLeanProcessperformanceunderstood?Can theproblem be...
13Organizational Index rating.40% 60%Organizational Readiness27%•Newculture•Gettingstarted•Lean•Six sigma•Word ClassEnterp...
14Ascendis Process Management
15Ascendis Process ManagementCEE Training Center
16 20 years relevantexperience Master black belt Projectmanagement innumerous processoptimisationprograms Projects in ...
17We are transforming“MUNCA” in “WORK !”
18“If you cant describe what you aredoing as a process, then you dontknow what youre doing.”W. Edwards Deming
19 Lean management Six Sigma Business process management WHAT NEXT ?
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Presentation quality conference

  1. 1. Process centric organizationsDo we need process improvement ?
  2. 2. 2 Lean management Six Sigma Business process managementDo we need :
  3. 3. 3About…MUNCA
  4. 4. 4 Indo-European “werg” (5500 years) Old German “werkan” (2500 years) Old English “weorc, worc” – something welldone, action, business, military fortificationWORK
  5. 5. 5 Sanskrit : “Rabh-ate” become military commander Latin : Labor – will to transform, to make asustainable thing, to make it last for long timeLatin family: LAVORO (italian), LABOR(spanish), LAVOR (portuguese)
  6. 6. 6The origin of Romanian word :MUNCA ?
  7. 7. 7 Old slavonian: “mąka” Megl : “moncă”MUNCA
  8. 8. 8 Slavona veche : “mąka” Megl : “moncă” Múncă – pain, torture.Cuvantul romanesc : MUNCA
  9. 9. 9 The numbers indicate the processes steps The lines show: Moving one working object (eq order,complaint, form etc) ... ... By one employee… ... At a given moment !!!;Before improvement – lot of munca
  10. 10. 10After improvement – less munca
  11. 11. 11New process 3times faster !Other examples- Number of manual activities reduced from 30 to 2- Number of decision points reduced from 27 to 5
  12. 12. 12METHODOLOGY DECISION TREE34ProcessManagement KaizenDMAICDFSSJust Do ItLeanProcessperformanceunderstood?Can theproblem besolved in lessthan 5days? Is it aprocess flow/ cycle timeproblem?Is it avariation /defect drivenproblem?Is a newprocess orredesignrequired?StartIs thesolution tothe problemsimple &known?NoYesNoExplore Other MethodologiesNoNoNoNoYesYesYesYesYesDecision tree
  13. 13. 13Organizational Index rating.40% 60%Organizational Readiness27%•Newculture•Gettingstarted•Lean•Six sigma•Word ClassEnterprise•Progress0% 20% 80% 90%Time•TraditionalEnterpriseProcess Improvement Journey
  14. 14. 14Ascendis Process Management
  15. 15. 15Ascendis Process ManagementCEE Training Center
  16. 16. 16 20 years relevantexperience Master black belt Projectmanagement innumerous processoptimisationprograms Projects in variousindustriesworldwide: Energy,Minning, Banking inUSA, ASIA,EUROPE President of LeanSix SigmaInternationalAssociation ofProfessionals(www.lssiap.org) 20 years of relevantexperience LEAN Six SigmaMaster Black Belt Quality Professional Deliver LEAN andSix Sigma GreenBelt & Black Belttraining worldwide Leading LEAN SixSigma projects inthe field of energy,IT, banking, industry(France,Switzerland, UK,Nederlanden,Romania)Alexandra Niculae 8 years relevantexperience LEAN Six SigmaBlack Belt Project experienceusing LEANmethods Numerous processoptimisation projectsin various industries Relevant experiencein Chemicals, Oiland Pharma 4 years of projectexperience infinancial fieldsDolf Hannert Constantin Stan 20 year of relevantexperienceDidier Varlot 12 years relevantexperience Lean Six SigmaMaster Black Belt HR Professional Deliver Lean and SixSigma Green Belt &Black Belt training Leading Lean SixSigma projects inthe field of energy,banking, industry Managing HumanResourcesDepartmentLaura Marin 20 years of topmanagementpositions (C level) StrategyManagementProfessional Deliver processmanagementcoaching worldwide Leading processimprovementprojects in the fieldof energy,manufacturing,industry (France,Switzerland, UK,Brasil, US,Romania)
  17. 17. 17We are transforming“MUNCA” in “WORK !”
  18. 18. 18“If you cant describe what you aredoing as a process, then you dontknow what youre doing.”W. Edwards Deming
  19. 19. 19 Lean management Six Sigma Business process management WHAT NEXT ?

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