Norton Cybercrime Report: 2012The Norton Cybercrime Report, now in its fourth year, is an annual research study commissioned by Norton that examines online consumers’ behaviors, attitudes, security habits, and the dangers and financial cost of cybercrime. The study also reveals how new technologies and developments are changing the way people use the Internet, which in turn has opened up new avenues for cybercriminals. Why conduct this research again this year?Norton commissioned this study because our commitment is to protect people online. As a security company, we believe it is our job to understand the latest Internet security trends and people’s online social and mobile behaviors. By doing so, we can better educate consumers about cybercrime, how threats are evolving and help them minimize their exposure to online risks by offering advice and solutions to keep safe online.
The Norton Cybercrime Report (NCR) is a major global study investigating consumer cybercrime, conducted for Norton by StrategyOne,an independent market research firm, in July (2012)of this year. The 2012 study interviewed 13,018 online adults, aged 18 to 64 from 24 countries (Australia, Brazil, Canada, China, Colombia, Denmark, France, Germany, India, Italy, Japan, Mexico, Netherlands, New Zealand, Poland, Russia, Saudi Arabia, Singapore, South Africa, Sweden, Turkey, UAE, UK, USA). The study was conducted in the primary language of each country through an online questionnaire, and questions asked were identical across all countries. Four countries are included for the first time this year - Russia, Saudi Arabia, Turkey and Colombia.
This is up from 2011 – where we saw 430 million victims a year, 1 million victims a day and 14 victims a second.
The global average incidence of cybercrime in the last 12 months (46% of online adults) is virtually unchanged from 2011 (45%) to 2012.While the incidence of cybercrime in the last 12 months has remained largely the same in 2012 (46%) as 2011 (45%), the rapid growth in the amount of adults accessing the Internet through computers, PCs, and in particular mobile devices, has led to an increase in total cybercrime victims as well as social cybercrime victims.
There are some studies that have focused on the impact of cybercrime on businesses and governments. Our study really focuses on people – consumers like you and me. Therefore this number is a reflection of the financial impact of cybercrime on people. We’ve arrived at these numbers by taking the information reported to us by 13,000 people from 24 countries and extrapolating the figures. What we have arrived at is that the cash losses reported by respondents is $110 billion. 85 percent of which are a result of fraud, repairs, theft and loss. Other includes the cost to resolve a cybercrime incident (7%) or other financial losses (not specified) (8%).The global average incidence of cybercrime in the last 12 months (46% of online adults) is virtually unchanged from 2011 to 2012, as is the global cash cost of cybercrime ($110 billion in 2012 similar to $114 billion in 2011). However, we did see that the cost per victimof cybercrime was about 4 percent lower than last year. The average cost of cybercrime per person in the last 12 months has actually dropped 20% across our 20 tracking markets, but that has been offset almost entirely by the number of online adult users rising by 20% across PC and mobile Internet platforms. In other words, the cost per victim is down, but the number of victims is up.
The Symantec Internet Security Threat Report, Volume 17 (April 2012) reported that mobile vulnerabilities nearly doubled in 2011 from the year before.Smartphone sales showed strong growth worldwide in 2011• IDC (February 2012): Total shipments in 2011 were 491.4 million units up 61.3 percent from 2010. This makes smartphones 31.8 percent of all handsets shipped.• Strategy Analytics (February 2012): Total shipments in 2011 were 488.5 million units up 63.1 percent from 2010. This makes smartphones 31.5 percent of all handsets shipped.• Gartner (February 2012): Total smartphone sales in 2011 reached 472 million units up 58 percent from 2010. This makes smartphones 31 percent of all handsets shipped.http://mobithinking.com/mobile-marketing-tools/latest-mobile-stats/a#mobilemalware
However, there are some proactive measures that consumers can take to help safe-guard against mobile threats, whether physical or “virtual”While lost or theft of a mobile device is not actually a “cybercrime”, consumers should take proactive steps to protect their data in the event that their mobile device winds up in the wrong hands, especially if it’s not password protected. If your mobile device were lost, what kinds of interesting data could a criminal find about you? Your address? Access to your email or social network account? An online banking app? We found in this report that many consumers are not using, or aware, that mobile security solutions exist which can help protect their data from threats such as malicious apps, Smishing, or theft or loss of the device.COMMENT: 44% aren't aware that security solutions for mobiledevices exist- this is among all adults,
According to NCR respondents:82%have a social network accountIn 20121 in 4 (39%) OF ONLINE ADULTS HAVE FALLEN VICTIM TO CYBERCRIME ON SOCIAL NETWORKING PLATFORMS1/6 OF SOCIAL NETWORK USERS REPORT THAT SOMEONE HAS HACKED INTO THEIR PROFILE AND PRETENDED TO BE THEM(UP FROM 1/9 IN 2011) Wesee social network cybercrimeincreasingthisyear: I have been harassed or bullied or had inappropriate content posted about me (5% in 2011; 7% in 2012)I have responded to a forged or fake email, message or website trying to get my personal details such as passwords, bank account information (i.e., phishing) - (5% in 2011; 7% in 2012)I clicked on a link or a ‘Like’ and it took me to a blank page, or reposted itself automatically into my account (N/A in 2011; 14% in 2012)I have fallen for a scam or clicked on a fake link (N/A in 2011; 10% in 2012)I have clicked on a link or ‘liked’ something which has then reposted itself onto my profile (NA in 2011; 25% in 2012)
We see that “stranger danger” stats are up : “I have accepted friend requests from someone I don’t know” - 29% in 2011, up to 36% in 2012Inherent trust on social networks, which can be exploited by cybercriminals to succeed in their attacks, such as click-jacking ,spamming, or scamming.Example:Diet pills posted by a friend in your newsfeed?The “Nigeria 419” scam going social (message from a friend who has had credit card, phone, and purse stolen, she’s emailing you from an internet cafe so that you can wire money to her so that she can get back home). What would you do?
We want to applaud consumers, as there is encouraging news - Most Internet users are taking some of the basic steps to protect themselves and their personal information, such as: Deleting suspicious emails (89%)Using basic anti-virus protection (83%) Being careful with their personal details online (83%)
But, there is still room for improvement: 30 percent don’t think about cybercrime when online because they don’t expect that it will happen to them 21 percent don’t take steps to secure their personal information when accessing the Internet
In addition, to targeting fast-growing platforms such as mobile or social, cybercriminals’ methods are evolving in regards to some of the more “common” forms of cybercrime.Malware and viruses used to wreak obvious havoc on your computer. You’d get a blue screen, or your computer would crash, alerting you to an infection. But cybercriminals’ methods have evolved; they want to avoid detection as long as possible. This year’s results show that nearly half of Internet users believe that unless their computer crashes or malfunctions, they’re not 100 percent sure they’ve fallen victim to such an attack.Many online adults are unaware as to how some of the most common forms of cybercrime have evolved over the years and thus have a difficult time recognizing how malware, such as viruses, act on their computer. In fact, 40 percent of adults do not know that malware can operate in a discretefashion, making it hard to know if a computer has been compromised, and more than half (55 percent) are not certain that their computer is currently clean and free of viruses.
3/10 say they don’t understand the risk of cybercrime or how to protect themselves online – we have no way of quantifying how many people think they understand, but are misinformed, so this number is likely to be conservative.48 percent do not use more advanced protection tools or software beyond antivirus alone, such as Internet security software, which offer protection against some of today’s most common web-based attacks, such as phishing.
Personal email accounts often contain the keys to your online kingdom. Not only can criminals gain access to everything in your inbox from personal photos, to bank statements, work related documents and passwords to other online accounts, they can also reset your passwords for any other online site you may use by clicking the ‘forgot your password’ link, intercepting those emails and effectively locking you out of your own accounts. Protect your email accordingly, by using complex passwords and changing them regularly.
Men (71%) are more likely to be a victim of cybercrime than women (63%). Men are more likely to spend time online and to communicate with strangers. In our 2011 report, we revealed that they also view adult content more, gamble more and date online more, putting them at greater risk for cybercrime. Also, 75% of Millennials aged 18-31 have been victims of cybercrime compared to 56% of baby boomers.
As we conclude this presentation, I’d like to recap some key take aways from our four major themes...THE SCALE OF CYBERCRIME:is year’s findings showed the significant numbers of people affected by cybercrime and the total costs associated with cybercrime. The costs of cybercrime are criminal: $110 billion lost in just 12 months., affecting 556 million consumers across the world. Clearly the burgeoning cybercrime industry is flourishing thanks to our ever evolving, 24/7 connected world; multiple platforms that provide new places for the bad guys to do “business”, and an increase in people who are apathetic about Internet security or who unwittingly fall for malicious online traps. We also found that recent developments such as the popularity of mobile devices and social media platforms have opened up new security risks that have left many people unprotected and vulnerable to cyber attacks. In addition, many online adults are unaware as to how some of the most common forms of cybercrime have evolved over the years and thus have a difficult time recognizing how malware, such as viruses, act on their computer. Blue screens, the slowing down or crashing of a computer, or the appearance of pop-ups used to be fair indicators that malware may potentially be present on a computer. However, cybercriminals’ methods have evolved as they try to avoid detection as a long as possible. Today, malware, such as viruses, operate in a more discreet fashion. In fact, forty percent of respondents are not aware that malware can operate in a discreet fashion, making it hard to know if a computer has been compromised, and more than half are not certain that their computer is currently clean and free of viruses.
2012 Norton Cybercrime Report
2012 NORTON CYBERCRIME REPORT
2012 NORTON CYBERCRIME REPORT24 COUNTRIESAUSTRALIA, BRAZIL, CANADA, CHINA, COLOMBIA, DENMARK,FRANCE, GERMANY, INDIA, ITALY, JAPAN, MEXICO, NETHERLANDS,NEW ZEALAND, POLAND, RUSSIA, SAUDI ARABIA, SINGAPORE,SOUTH AFRICA, SWEDEN, TURKEY, UNITED ARAB EMIRATES,UNITED KINGDOM, UNITED STATES OF AMERICA13,018 ONLINE ADULTS AGED 18-64EXPERT COLLABORATORSADAM PALMER, NORTON LEAD CYBER SECURITY ADVISORMARIAN MERRITT, NORTON INTERNET SAFETY ADVOCATE
KEY THEMES THE SCALE OF CONSUMER CYBERCRIME ONE-AND-A-HALF MILLION VICTIMS DAILY THE GLOBAL PRICE TAG OF CONSUMER CYBERCRIME US $110 BILLION ANNUALLY CHANGING FACE OF CYBERCRIME CYBERCRIME GOES SOCIAL AND MOBILE SECURITY IQ: MIXED REPORT CARD FOR CONSUMERSCONSUMERS WISE UP TO TRADITIONAL THREATS, BUT MANY STILL UNAWARE AS TO HOW CYBERCRIME IS RAPIDLY EVOLVING STRONG PASSWORDS ARE KEY EMAIL A POTENTIAL GATEWAY FOR CYBERCRIMINALS
THE SCALE OF CONSUMER CYBERCRIME556 MILLION VICTIMS PER YEARMORE THAN THE ENTIRE POPULATION OF THE EUROPEAN UNION 1.5+ MILLION VICTIMS PER DAY 18 VICTIMS PER SECOND
THE SCALE OF CONSUMER CYBERCRIME2/3 ONLINE ADULTSHAVE BEEN VICTIMS OF CYBERCRIME IN THEIRLIFETIME 46% VICTIMS IN PAST YEAR CLOSE TO HALF OF ONLINE ADULTS HAVE FALLEN VICTIM TO ATTACKS SUCH AS MALWARE, VIRUSES, HACKING, SCAMS, FRAUD & THEFT
THE GLOBAL PRICE TAG OF CONSUMER CYBERCRIME$110 BNTHE COST AMERICANS SPEND ANNUALLY ON FAST FOOD 85% OF DIRECT FINANCIAL COSTS OTHER; 15% ARE A RESULT OF FRAUD, REPAIRS, THEFT & LOSS REPAIRS; 26% FRAUD; 42% USD $197 AVERAGE COST PER VICTIM ENOUGH TO BUY A WEEK’S WORTH OF NUTRITIOUS FOOD THEFT OR LOSS; FOR A FAMILY OF FOUR IN THE UNITED STATES 17%
THE GLOBAL PRICETAG OF CONSUMER CYBERCRIME 2 BNRUSSIA 21 BNUSA 16 BN EUROPE 46 BN CHINA 2 BN MEXICO 8 BN 0.5 BN INDIA JAPAN 8 BN BRAZIL 2 BN AUSTRALIA ALL AMOUNTS IN USD
CHANGING FACE OF CYBERCRIME: CYBERCRIME GOES MOBILEAS CONSUMERS GO MOBILE, SO DO CYBERCRIMINALS2/3 OF ADULTS USE A MOBILEDEVICE TO ACCESS THE INTERNET2X MOBILE VULNERABILITIESMOBILE VULNERABILITIES DOUBLED IN 2011 FROM 2010*31% OF MOBILE USERSRECEIVED A TEXT MESSAGE FROM SOMEONE THEY DIDN’T KNOWREQUESTING THAT THEY CLICK ON AN EMBEDDED LINK OR DIAL ANUNKNOWN NUMBER TO RETRIEVE A “VOICEMAIL” *Symantec Internet Security Threat Report, Volume 17 (April 2012)
CHANGING FACE OF CYBERCRIME: CYBERCRIME GOES MOBILE…YET IT CAN BE PREVENTED35% OF ADULTSHAVE LOST THEIR MOBILE DEVICEOR HAD IT STOLEN2/3DON’T USE A SECURITY SOLUTIONFOR THEIR MOBILE DEVICE 44% AREN’T AWARE THAT SECURITY SOLUTIONS FOR MOBILE DEVICES EXIST
CHANGING FACE OF CYBERCRIME: CYBERCRIME GOES SOCIAL4/10 1/6SOCIAL NETWORK USERS HAVE SOCIAL NETWORK USERS REPORT THAT SOMEONE HASFALLEN VICTIM TO CYBERCRIME ON HACKED INTO THEIR PROFILE AND PRETENDED TO BESOCIAL NETWORKING PLATFORMS THEM3/4 1/10BELIEVE CYBERCRIMINALS ARE SOCIAL NETWORK USERSSETTING THEIR SIGHTS ON HAVE FALLEN VICTIM TO ASOCIAL NETWORKS SCAM OR FAKE LINK ON SOCIAL NETWORK PLATFORMS
RISKY BEHAVIOR ON SOCIAL MEDIA LOG OUT1/3DON’T LOG OUT 1/5 DON’T CHECK LINKS 1/6 HAVE NO IDEA IFAFTER EACH SESSION BEFORE SHARING THEIR SETTINGS ARE PUBLIC OR PRIVATE LESS THAN HALF ONLY HALF USE A SECURITY TOOL TO PROTECT USE PRIVACY SETTINGS TO CONTROL AGAINST SOCIAL NETWORKING THREATS WHAT INFORMATION THEY SHARE AND WITH WHOM
SOCIAL “FRENEMIES”?CONSUMERS ARE ONLY AS SECURE AS THEIR CIRCLE OF SOCIALNETWORK FRIENDS (INCLUDING FRIENDS OF FRIENDS)36%HAVE ACCEPTEDFRIEND REQUESTSFROM PEOPLE THEY DONOT KNOW3/10HAVE RECEIVED POSTS ORMESSAGES THAT THEYSUSPECT ARE NOT ACTUALLYFROM FRIENDS
CONSUMERS’ SECURITY IQHIGH MARKS FOR SOME SECURITY FUNDAMENTALS89%DELETE SUSPICIOUS 83% HAVE AT LEAST A 78% DON’T OPEN ATTACHMENTSEMAILS FROM PEOPLE BASIC ANTIVIRUS OR LINKS IN UNSOLICITEDTHEY DON’T KNOW SOLUTION E-MAILS OR TEXTS GOOD JOB!
CONSUMERS’ SECURITY IQBUT STILL “ROOM FOR IMPROVEMENT”...30%DO NOT THINK ABOUT 21% DO NOT TAKE STEPS TO SECURECYBERCRIME WHEN ONLINE THEIR PERSONAL INFO WHENBECAUSE THEY DO NOT EXPECT ACCESSING THE INTERNETTHAT IT WILL HAPPEN TO THEM ?
CONSUMERS’ SECURITY IQMANY ONLINE ADULTS DON’T KNOW OR RECOGNIZE HOW VIRUSES ORMALICIOUS SOFTWARE ACTS40% 49%DO NOT KNOW THAT A VIRUS OR AGREE THAT UNLESS THEIR COMPUTERMALWARE CAN ACT IN A DISCRETE CRASHES OR GOES SLOW, IT’S HARD TOFASHION, MAKING IT HARD TO KNOW IF THEIR COMPUTER IS INFECTEDRECOGNIZE IF A COMPUTER HAS WITH A VIRUS OR MALWAREBEEN COMPROMISED
CONSUMERS’ SECURITY IQAND CONSUMERS DON’T KNOW HOW TO PROTECT THEMSELVES55%AREN’T 100% SURE THEIR 3/10 DON’T UNDERSTAND THE RISK 48% ARE ONLY USINGCOMPUTER IS CURRENTLY OF CYBERCRIME OR HOW TO BASIC ANTIVIRUS‘CLEAN’ AND FREE FROM PROTECT THEMSELVES PROTECTIONVIRUSES ONLINE
STRONG PASSWORDS STILL KEYNEARLY HALF 46%HAVE BEEN NOTIFIED TO CHANGE THEIR PASSWORD BECAUSETHEIR PASSWORD OR PRIVACY WAS COMPROMISEDTOP 3 ACCOUNTS PEOPLE HAVE RECEIVED NOTIFICATIONS TO CHANGEPASSWORDS FOR, FOLLOWING A COMPROMISE: EMAIL 27% SOCIAL NETWORK 19% BANK ACCOUNT 15%
STRONG EMAIL PASSWORDS STILL KEYEMAIL IS A POTENTIAL GATEWAY FOR CRIMINALS LOOKINGFOR PERSONAL / CORPORATE INFORMATIONWHAT PEOPLE SEND BY EMAIL:50% 42% 22% 17%PERSONAL WORK RELATED BANK PASSWORDS FORPHOTOGRAPHS DOCUMENTS AND STATEMENTS OTHER ONLINE CORRESPONDENCE ACCOUNTS YET 40% DON’T USE COMPLEX PASSWORDS OR CHANGE THEIR PASSWORDS REGULARLY
WHO IS AFFECTED MOST BY CYBERCRIME?HIGHEST NUMBER OF CYBERCRIME CYBERCRIME VICTIMS MOREVICTIMS FOUND IN: LIKELY TO BE: RUSSIA MALE – 71% 92% (COMPARED TO 63% OF FEMALES) CHINA MILLENNIAL - 75% 84% (COMPARED TO 56% OF BABY BOOMERS) AND: SOUTH AFRICA • MOBILE INTERNET USERS 80% • SOCIAL NETWORK USERS
CONCLUSION CHANGING FACE OF CYBERCRIME$110 BILLION MORE ONLINE ADULTS THAN LAST YEAR INDICATED THAT THEY HAVE FALLEN VICTIM TO NEW FORMS OF CYBERCRIME SUCH AS THOSE FOUND ON SOCIAL NETWORKS OR MOBILE DEVICES – A SIGN THAT CYBERCRIMINALS ARE STARTING TO FOCUS THEIR EFFORTS ON THESE INCREASINGLY POPULAR PLATFORMSTHE COSTS OF CYBERCRIME ARE CRIMINAL: $110 BN LOSTIN JUST 12 MONTHS. CONSUMERS DON’T RECOGNIZE CYBERCRIME HAS CHANGED556 MILLION VICTIMS HALF OF ONLINE ADULTS DON’T KNOW OR RECOGNIZE HOW MALWARE OR CYBERCRIME ACTS HAVE EVOLVED AND DON’T1.5M ADULTS BECOME CYBERCRIME VICTIMS EVERY DAY - KNOW HOW TO PROTECT THEMSELVES. CYBERCRIMINALS’THAT’S 18 VICTIMS PER SECOND. METHODS HAVE CHANGED – NOT ONLY DO THEY WANT TO AVOID DETECTION FOR AS LONG AS POSSIBLE, THEY’RE CHANGING THEIR TACTICS TO TARGET FAST GROWING MOBILE PLATFORMS AND SOCIAL NETWORKS WHERE CONSUMERS ARE LESS AWARE OF THE SECURITY RISKS. STRONG PASSWORDS KEY EMAIL ACCOUNTS CAN BE A GATEWAY FOR CRIMINALS LOOKING FOR PERSONAL AND CORPORATE INFORMATION, WITH PEOPLE SENDING EVERYTHING FROM PERSONAL PHOTOS TO WORK RELATED CORRESPONDENCE TO BANK STATEMENTS AND PASSWORDS FOR OTHER ONLINE ACCOUNTS. AND YET 40% DON’T USE COMPLEX PASSWORDS OR CHANGE THEIR PASSWORDS REGULARLY
THE METHODOLOGY DETAILSTRATEGYONE CONDUCTED AN IMPORTANT NOTES:ONLINE SURVEY AMONG: THE NORTON CYBERCRIME REPORT IS AN ANNUAL REPORT13,018 ADULTS COMMISSIONED BY NORTON BY SYMANTEC AIMED AT UNDERSTANDING HOW CYBERCRIME AFFECTS CONSUMERS AND HOW THE ADOPTION AND EVOLUTION OF NEW TECHNOLOGIES IMPACTS CONSUMERS’ SECURITY. THETHE SURVEY WAS CONDUCTED IN 24 COUNTRIES RESEARCH WAS CONDUCTED BY STRATEGYONE, AN(AUSTRALIA, BRAZIL, CANADA, CHINA, COLOMBIA, FRANCE, INTERNATIONAL RESEARCH AGENCY.DENMARK, GERMANY, INDIA, ITALY, JAPAN, MEXICO, NETHERLANDS, NEW ZEALAND, POLAND, RUSSIA, SAUDI 1000 ADULT RESPONDENTS WERE INTERVIEWED IN EACH OFARABIA, SINGAPORE, SOUTH USA AND INDIA. THE GLOBAL DATA HAS BEEN WEIGHTED TOAFRICA, SWEDEN, TURKEY, UNITED ARAB EMIRATES, UNITED ENSURE ALL COUNTRIES HAVE EQUAL REPRESENTATION OFKINGDOM AND UNITED STATES).* N=500 ADULTS.THE SURVEY WAS CONDUCTED IN THE PRIMARY LANGUAGE * REFERENCES TO 2011 – 2012 DATA CHANGESOF EACH COUNTRY, AND QUESTIONS ASKED WERE IDENTICAL IS BASED UPON 20 TRACKING MARKETS ONLY:ACROSS ALL COUNTRIES. AUSTRALIA, BRAZIL, CANADA, CHINA, FRANCE, DENMARK, FR ANCE, GERMANY, INDIA, ITALY, JAPAN, MEXICO, NETHERLANDINTERVIEWS WERE CONDUCTED BETWEEN 16TH JULY 2012 S, NEW ZEALAND, POLAND, SOUTH– 30TH JULY 2012. AFRICA, SWEDEN, UNITED ARAB EMIRATES, UNITED KINGDOM, UNITED STATES.THE MARGIN OF ERROR FOR THE TOTAL SAMPLE OF ADULTS(N=13, 018) IS + 0.9% AT THE 95% LEVEL OF CONFIDENCE.
DEFINITION OF CYBERCRIMECYBERCRIME IS DEFINED AS ANY OF THE FOLLOWING ACTIVITIES:• COMPUTER VIRUSES OR MALICIOUS SOFTWARE APPEARED ON MY COMPUTER• I RESPONDED TO A FORGED, ‘SPOOFED’ OR FAKE EMAIL OR WEBSITE WHICH CAPTURED MY PERSONAL DETAILS• I HAVE EXPERIENCED ONLINE BULLYING, ONLINE STALKING, HATE CRIME OR OTHER FORM OF ONLINE HARASSMENT• SOMEONE HAS HACKED INTO MY EMAIL ACCOUNT AND PRETENDED TO BE ME• SOMEONE HAS HACKED INTO MY SOCIAL NETWORKING PROFILE AND PRETENDED TO BE ME• I WAS APPROACHED ONLINE BY SOMEONE IN AN UNWANTED SEXUAL WAY• I RESPONDED TO ONLINE SCAMS• I EXPERIENCED ONLINE CREDIT CARD FRAUD• I EXPERIENCED IDENTITY THEFT• I RESPONDED TO AN UNSOLICITED SMS TEXT MESSAGE WHICH CAPTURED MY PERSONAL DETAILS• MY PHONE WAS INFECTED AND A TEXT MESSAGE WAS SENT FROM MY MOBILE PHONE WITHOUT MY PERMISSION OR KNOWLEDGE THAT I LATER HAD TO PAY FOR• I EXPERIENCED ANOTHER TYPE OF CYBERCRIME ON MY CELL / MOBILE PHONE / TABLET DEVICE• I EXPERIENCED ANOTHER TYPE OF CYBERCRIME ON MY DESKTOP OR LAPTOP COMPUTERSOCIAL CYBERCRIME IS DEFINED AS ANY OF THE FOLLOWING ACTIVITIES ON SOCIAL NETWORKINGPLATFORMS:• I HAVE BEEN HARASSED OR BULLIED OR HAD INAPPROPRIATE CONTENT POSTED ABOUT ME• I HAVE RESPONDED TO A FORGED OR FAKE MESSAGE OR WEBSITE TRYING TO GET MY PERSONAL DETAILS SUCH AS PASSWORDS, BANK ACCOUNT INFORMATION (I.E., PHISHING)• I CLICKED ON A LINK OR A ‘LIKE’ AND IT TOOK ME TO A BLANK PAGE, OR REPOSTED ITSELF AUTOMATICALLY INTO MY ACCOUNT• I HAVE FALLEN FOR A SCAM OR CLICKED ON A FAKE LINK• I HAVE CLICKED ON A LINK OR ‘LIKED’ SOMETHING WHICH HAS THEN REPOSTED ITSELF ONTO MY PROFILEMOBILE CYBERCRIME IS DEFINED AS ANY OF THE FOLLOWING ACTIVITIES:• I RESPONDED TO AN UNSOLICITED SMS TEXT MESSAGE WHICH CAPTURED MY PERSONAL DETAILS• MY PHONE WAS INFECTED AND A TEXT MESSAGE WAS SENT FROM MY MOBILE PHONE WITHOUT MY PERMISSION OR KNOWLEDGE THAT I LATER HAD TO PAY FOR• I EXPERIENCED ANOTHER TYPE OF CYBERCRIME ON MY CELL / MOBILE PHONE / TABLET DEVICE
EXTRAPOLATIONS CALCULATIONS1) OVER 556 MILLION VICTIMS IN 24 COUNTRIES OVER PAST 12 MONTHS:ONLINE POPULATION FROM CIA FACTBOOK (24 COUNTRY TOTAL = 1, 015,861,551.ONLINE ADULTS PER COUNTRY X % CYBERCRIME VICTIMS PAST 12 MONTHS PER COUNTRY = 556,152,181 (SUM OF 24COUNTRIES).2) 18 CYBERCRIME VICTIMS EVERY SECOND / 1058 CYBERCRIME VICTIMS EVERY MINUTE / ALMOST 64,000 PER HOUR / 1.5MILLION PER DAY IMPACTING OVER 556 MILLION ADULTS IN THE PAST YEAR IN 24 COUNTRIES*VICTIMS OVER PAST 12 MONTHS (AS ABOVE) 556,152,181 / 365 DAYS PER YEAR / 24 HOURS / 60 MINUTES / 60 SECONDS.3) CYBERCRIME COST NEARLY $110 BILLION IN THE LAST YEAR IN 24 COUNTRIESVICTIMS OVER PAST 12 MONTHS (PER COUNTRY) X AVERAGE FINANCIAL COST OF CYBERCRIME (PER COUNTRY IN USCURRENCY).FIGURE SHOWN IN THE SUM OF ALL COUNTRIES TOTAL COST.