“What to Do When Your Child
Gets Sick” Training
A Training for Providers Working with
Parents of Young Children
Overview
What is Literacy?
What is Health Literacy?
Why is it Important?
What Can We Do About it?
What is literacy?
“An individual’s ability to read, write, and speak in
English and compute and solve problems, at levels
...
Learner’s Story
What is Literacy?
What are some of the things that you should be
able to do if you are literate?
 Use computers
 Communi...
Literacy Statistics
Prison inmates who do not have a high
school diploma (NCFL, 2002)
Adults on Public Assistance who do n...
What Does it Feel Like?
n.” said B y. “W r
“Comeo ets ehav di cku i o n.
eto pth sc
eqon’ anot fqodc
W thave her orn.”
cano
What people feel about their limited
reading ability
 Ashamed, embarrassed
 Less of a person
 Stupid, anxious, angry
 ...
The Big Secret
% of low literate adults who have not told their:
Children 52%
Friends 62%
Spouse 68%
Health care providers...
Identifying “Red Flags”
“I forgot my glasses. I’ll read this when I get
home.”
“Let me bring this home so I can discuss it...
Red Flags Often Misjudged
• Incomplete forms
• Frequently missed
appointments
• Lack of follow-through
What is Health Literacy?
“The degree to which individuals have the
capacity to obtain, process, and understand
basic infor...
Literacy vs Health Literacy
Almost everyone will have difficulty with
health literacy at some point.
• Times of stress
• ...
2003 National Assessment of Adult Literacy -
Health Literacy
12%14%
22%
53%
What is “Proficient”? (12%)
Calculate an
employee’s share
of health insurance
costs for a year,
using a table
What is “Intermediate”? (53%)
Determine what time to take
a prescription medication
• based on information on the
prescrip...
What is “Basic”? (22%)
Give two reasons someone
should get screened for a
disease even if they have no
symptoms
• based on...
What is “Below Basic”? (14%)
Circle the date of a
medical appointment
on a hospital
appointment slip
REAL PEOPLE WITH REAL PROBLEMS
The Impact on Health
Poorer health knowledge
Poorer health status
Higher mortality
More hospitalizations
Higher healt...
Money Matters
$106-$238 billion are lost every
year on health care costs because
of poor communication between
patients an...
What Can You Do?
Ask Questions
22
Questions Are the
Answer
Good Questions for Good Health
Diagnosis Treatment Context
What Is My
Main
Problem?
What Do I
Need to Do?
Why is it
Import...
“What to Do When Your Child Gets
Sick”
Part of a Series
Available in:
• English
• Spanish
• Vietnamese
• Korean
• Chinese
“What to Do When Your Child Gets
Sick”
A recent study showed that giving parents on
Medicaid a copy of the easy to read bo...
Project Results
438 surveys
• 695 children
• 15 Head Start Centers
91 % of parents would use the book again
53% of parents...
What is in the book?
covers the management of more than 50 common childhood
illnesses, injuries, and health problems
writt...
What is in the book?
for each condition, the following questions are answered:
• What is it?
• What do I see?
• What can I...
The Project
Hand out books to your parents
Do a brief introduction of the book
Do a brief follow up survey 3 months later
...
Distribution
Survey revealed that those who were introduced to the
book were more likely to use it.
What do you do with a ...
Who Will Answer My Questions?
Margarete@wisconsinliteracy.org
Nancy.Wheeler@indianheadcaa.org
http: //www.wisconsinliterac...
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  • This is a video from the California Library System from a learner named. Click on Slide Show mode and choose From Current Slide and the video will begin. Be sure that your speakers are turned on to a good volume setting. Use the escape button to return to this mode.
  • Numeracy and understanding how to read a receipt is so important in today’s society. For example someone with literacy struggles would have difficulty double checking a credit card bill and really struggle with writing a letter to try to clarify the error if they should find one. Perhaps the most important skill is the last one “knowing where to go to get help”. This relates to self sufficiency, a cornerstone for literacy.
  • Try to read this with the following rules: Letters will not appear on one lineSpacing may not be correctA P may be a Q or a B a DHow did this make you feel?Translation: “Come on.” said Betsy. “We have to pick up this corn. We don’t have another can of popcorn.” This is just a demonstration of what it feels like to have dyslexia, a reading learning disability. Not everyone has these same struggles when they have dyslexia, but these are common.
  • What to do book training

    1. 1. “What to Do When Your Child Gets Sick” Training A Training for Providers Working with Parents of Young Children
    2. 2. Overview What is Literacy? What is Health Literacy? Why is it Important? What Can We Do About it?
    3. 3. What is literacy? “An individual’s ability to read, write, and speak in English and compute and solve problems, at levels of proficiency necessary to function on the job, in the family of the individual, and in society.” 1998 Adult Education and Family Literacy Act
    4. 4. Learner’s Story
    5. 5. What is Literacy? What are some of the things that you should be able to do if you are literate?  Use computers  Communicate with a team member on the job  Read a newspaper  Make informed political decisions  Know where to get outside help
    6. 6. Literacy Statistics Prison inmates who do not have a high school diploma (NCFL, 2002) Adults on Public Assistance who do not have a high school diploma or GED (National Institute for Literacy) Over 1.5 million adults in Wisconsin (nearly 39%) qualify for literacy services (National Institute for Literacy, 1998) 46 % 50 % 1.5million
    7. 7. What Does it Feel Like? n.” said B y. “W r “Comeo ets ehav di cku i o n. eto pth sc eqon’ anot fqodc W thave her orn.” cano
    8. 8. What people feel about their limited reading ability  Ashamed, embarrassed  Less of a person  Stupid, anxious, angry  “Something is wrong with me.”
    9. 9. The Big Secret % of low literate adults who have not told their: Children 52% Friends 62% Spouse 68% Health care providers 75% Co-workers 85%
    10. 10. Identifying “Red Flags” “I forgot my glasses. I’ll read this when I get home.” “Let me bring this home so I can discuss it with my spouse.” “I don’t have time to wait today.” “I don’t feel well.”
    11. 11. Red Flags Often Misjudged • Incomplete forms • Frequently missed appointments • Lack of follow-through
    12. 12. What is Health Literacy? “The degree to which individuals have the capacity to obtain, process, and understand basic information and services needed to make appropriate decisions regarding their health.” - Institute of Medicine, 2004
    13. 13. Literacy vs Health Literacy Almost everyone will have difficulty with health literacy at some point. • Times of stress • Role of medications Much harder for those that do not: • Read very well; or • Speak English as their primary language.
    14. 14. 2003 National Assessment of Adult Literacy - Health Literacy 12%14% 22% 53%
    15. 15. What is “Proficient”? (12%) Calculate an employee’s share of health insurance costs for a year, using a table
    16. 16. What is “Intermediate”? (53%) Determine what time to take a prescription medication • based on information on the prescription drug label that relates the timing of medication to eating.
    17. 17. What is “Basic”? (22%) Give two reasons someone should get screened for a disease even if they have no symptoms • based on information from a clearly written pamphlet
    18. 18. What is “Below Basic”? (14%) Circle the date of a medical appointment on a hospital appointment slip
    19. 19. REAL PEOPLE WITH REAL PROBLEMS
    20. 20. The Impact on Health Poorer health knowledge Poorer health status Higher mortality More hospitalizations Higher health care costs
    21. 21. Money Matters $106-$238 billion are lost every year on health care costs because of poor communication between patients and providers. In Wisconsin: $3.4-7.6 billion annually Vernon, J. et al, University of Connecticut, Oct. 2007
    22. 22. What Can You Do? Ask Questions 22
    23. 23. Questions Are the Answer
    24. 24. Good Questions for Good Health Diagnosis Treatment Context What Is My Main Problem? What Do I Need to Do? Why is it Important for Me to Do This?
    25. 25. “What to Do When Your Child Gets Sick” Part of a Series Available in: • English • Spanish • Vietnamese • Korean • Chinese
    26. 26. “What to Do When Your Child Gets Sick” A recent study showed that giving parents on Medicaid a copy of the easy to read book, What To Do When Your Child Gets Sick, and training them how to use it at home to care for their child's minor ailments and injuries, reduced hospital ER visits by more than 50% and saved more than $550 per family annually.
    27. 27. Project Results 438 surveys • 695 children • 15 Head Start Centers 91 % of parents would use the book again 53% of parents used the book instead of calling or visiting the hospital or clinic
    28. 28. What is in the book? covers the management of more than 50 common childhood illnesses, injuries, and health problems written in easy-to-read language for parents and caregivers of children from birth to 8 years of age
    29. 29. What is in the book? for each condition, the following questions are answered: • What is it? • What do I see? • What can I do at home? • When do I call the doctor or nurse? • What else should I know about it?
    30. 30. The Project Hand out books to your parents Do a brief introduction of the book Do a brief follow up survey 3 months later • Incentive -
    31. 31. Distribution Survey revealed that those who were introduced to the book were more likely to use it. What do you do with a book that you are given? Why would you go back to that book? What can we do to make it a “Go To” resource?
    32. 32. Who Will Answer My Questions? Margarete@wisconsinliteracy.org Nancy.Wheeler@indianheadcaa.org http: //www.wisconsinliteracy.org http: //www.healthliteracywisconsin.org http://www.indianheadcaa.org

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