FAQ -DEC Portal

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FAQ -DEC Portal

  1. 1. Frequently Asked Questions
  2. 2. 1. When do I receive my DEC username and password ? During enrolment you will receive a Department of Education and Communities (DEC) username and a temporary password for your TAFE student account.
  3. 3. 2. How do I find my username & password? It will be printed on the TAFE NSW tax invoice you receive when your enrolment has been finalised. Application students receive their username and password on their offer letter. Please note: It is a temporary password and should be changed within your account in the DEC Student Portal website.
  4. 4. 3. What if I don’t know my username and password? You can ask your teacher, Administration Customer Service staff, or Library staff to look up your username and email address and to reset your password if required. You must provide proof of identification.
  5. 5. 4. What if I don't have access to a computer or the internet? You can log on to the TAFE Student Portal by visiting the college library, where computers with internet connection are available for you to use.
  6. 6. 5. Why do I need a username/password to access the Internet on campus? When you access the Internet on campus from either a campus computer or your personal wireless laptop, you will be asked to enter your username and password. This is to authenticate that you are a current TAFE student.
  7. 7. 6. How do I access my student email and Internet account? Go to the DEC Student Portal website http://student.det.nsw.edu.au. At the login page, enter your username and password. Once you have accepted the conditions of use, you will find links to your email account as well as other student services
  8. 8. 7. What student services can I access from the student portal? Your DEC TAFE user name and password provides access to:  The Internet on campus from a student computer or your own wireless laptop  Your TAFE student record via e-Services  Your TAFE email account  Click on the link to TAFE e-Services to view your enrolment details, change your contact details, view your results, request a transcript, pay outstanding fees and enrol online.  Set up your study timetable and calendar alerts for important dates  Search the TAFE Library Network Catalogue, eResources (eBooks, libguides, information databases ) provided by WSI libraries  Access to your eLearning course/resources
  9. 9. Need More Help? Contact Us Mount Druitt Library Block A, First Floor Mount Druitt College Cnr Mount Street and North Parade Mount Druitt NSW 2770 (02) 9208 6245 MountDruittCollegeLibrary@tafensw.edu.au

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