Presentation of Japan specific cultural aspects affecting business relationships

1. Japan Cultural& Business EnvironmentQuick overviewthroughJapanese terms JS 2009/02

3. Responsible for foreign accounts in IT consulting division

5. Has been working in Tokyo for 6 years (second stay)

6. Married to a Japanese

7. Conversational level in Japanese2

9. 辞儀

10. 甘え

11. 遠慮

12. 建前・本音

13. 顔を立てる

14. 直感・論理

15. 創意工夫3 Wa Ojigi Amae Enryo Tatemae/Honne Kao Tateru Chokkan/Ronri Soikufu Consensus, Harmony Bowing Dependence, forgiveness Reserved True feelings and façade Face saving Intuition vscartesian logic Improvement vs original idea

17. 日本語上手NihongoJoozuYour Japanese is so good!

18. 少し出来るSukoshiDekiru I can speak a little English“L” like PALIS ? No, “R” like RONDON Company trouble?? Yes, company travel

20. 肩書き KatagakiImportance of position

21. 名刺 MeishiBusiness card

22. 先輩・後輩Sempai/KohaiElder and younger

23. 同期DoukiSame year colleagues

25. 温情主義 OnjoshuugiPaternalism

26. 根回しNemawashiBehind the scene

27. 約束YakusokuNon-written agreement

28. 信用ShinyoTrust

30. Search for perfection – in US, get 80% of features in time, in Japan, need 100%

31. Decision time – often long, everyone to be involved in the decision

32. Taking risk & innovating – are not encouraged

33. Experienced hires – have a hard time to be considered trustful

34. Expats back to Japan – 'banana': yellow outside, white inside

35. International projects –need careful consideration of cultural differences

36. « This is not the Japanese way » –you might be the right track…Real life experiences in Japanese firms 7