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Seminario SCOM - Operations Manager (En español)

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Seminario SCOM - Operations Manager (En español)

  1. 1. Seminario System Center Operations Manager Marcela Berri MCT – MCITP - MCTS
  2. 2. Agenda <ul><li>Overview System Center Products </li></ul><ul><li>SCOM - System Center Operations Manager   (antes MOM)   Qué es? Cómo ayuda en la empresa </li></ul><ul><li>Utilización de la herramienta: </li></ul><ul><ul><li>Monitoreando   Central de Servers - Aplicaciones y Clientes </li></ul></ul><ul><ul><li>Monitoreo   de aplicaciones End-to-end   </li></ul></ul><ul><ul><li>Generación de Reportes Centralizados </li></ul></ul><ul><ul><li>Cómo configurar Alertas </li></ul></ul><ul><ul><li>Notificaciones via SMS o E-mail del estado de la red </li></ul></ul><ul><ul><li>Creación y uso de Management Packs </li></ul></ul>
  3. 3. Overview System Center Products
  4. 4. Resumen de Productos Producto Uso Configuration Manager <ul><li>Manejo del parque de clientes y servidores </li></ul><ul><li>Implementación de Sistema Operativo </li></ul><ul><li>Soporte y seguridad de redes </li></ul>Operations Manager <ul><li>Manejo de servicios </li></ul><ul><li>Monitoreo y alertas </li></ul><ul><li>Recovery de servicios </li></ul>Essentials <ul><li>Solución unificada para el menejo de IT en ambientes chicos / medianos </li></ul>Data Protection Manager <ul><li>Backup y recovery </li></ul>
  5. 5. Overview SCOM System Center Operations Manager Configuration Manager
  6. 6. Qué es SCOM? <ul><li>Es una Solución de Microsoft que permite establecer un monitoreo constante del estado y la salud de los servidores, servicios, estaciones de trabajo y aplicaciones de la compañía. </li></ul><ul><li>Es el sistema de monitoreo y operaciones que permite determinar el &quot; estado &quot; del parque de máquinas de la compañía. </li></ul><ul><li>El posible realizar y automatizar operaciones reparatorias en caso de presentarse inconvenientes en servidores y/o aplicaciones. </li></ul>134
  7. 7. Cómo ayuda SCOM? <ul><li>Permite reducir los costos del manejo del Data Center , teniendo una sola herramienta con una interface de trabajo sencilla. </li></ul><ul><li>Permite además extender su monitoreo a las aplicaciones implementadas en Unix y Linux. </li></ul><ul><li>SCOM provee capacidades en 3 grandes áreas : </li></ul><ul><li>Servicios de gestión en Data Center de extremo a extremo. </li></ul><ul><li>Monitoreo para el ambiente Windows (servers y clientes) </li></ul><ul><li>Aumento de la Eficiencia y el Control de servicios y aplicaciones </li></ul><ul><li>Existen 2 versiones </li></ul>2007 SP1 y R2 234
  8. 8. Mom 2005 vs Ops Manager 2007 334 Management Servers Agent Agent Agent A B C Root Management Server Management Server Agent Agent Agent Snmp Device Snmp Device Snmp Device Gateway Server Console A B C Reportes Un-Trusted Domain or Workgroup
  9. 9. Roles – Estructura SCOM Domain Controller Root Management en Cluster SQL Server 2005/2008 Database Server on cluster Agente MP Management Group MP MP Consola Web Sucursal Reporting Data Warehouse 434 Management Server Consola Gateway server
  10. 10. Características primarias <ul><li>Monitoreo Central de Servidores, Aplicaciones, Servicios y Clientes </li></ul><ul><li>Monitoreo de aplicaciones End-to-end </li></ul><ul><li>Reportes Centralizados </li></ul><ul><li>Alertas </li></ul><ul><li>Notificaciones vía SMS o E-mail </li></ul><ul><li>Knowledge está en el producto, importando los MP’s (Management Packs) </li></ul><ul><li>Permite crear sus propios MP’s </li></ul>534
  11. 11. Demo <ul><li>Monitoreo de servidor </li></ul><ul><li>Notificaciones vía e-mail </li></ul><ul><li>Alertas </li></ul><ul><li>Health Explorer </li></ul><ul><li>Modo de Mantenimiento </li></ul><ul><li>. </li></ul>634
  12. 12. Características primarias <ul><li>Overrides (alteraciones) </li></ul><ul><ul><li>Se utilizan para manipular las configuraciones default de un Management Pack. </li></ul></ul><ul><ul><li>Es posible alterar un Mpack que es por definición sellado (sealed). </li></ul></ul><ul><ul><li>Se pueden alterar monitores, objetos de discovey y reglas. </li></ul></ul>734
  13. 13. Demo <ul><li>Alertas y resolución del problema </li></ul><ul><li>Overrides </li></ul><ul><li>Resolución automática de un alerta </li></ul><ul><li>Consola personalizada - My Workspace – </li></ul><ul><li>. </li></ul>834
  14. 14. Características de producto <ul><li>Límites autoregulados (Self-Tuning Thresholds) </li></ul><ul><ul><li>Baseline Monitoring (constantemente recalculado) </li></ul></ul><ul><ul><li>Alertas por alguna actividad inusual – no solo por picos </li></ul></ul><ul><ul><li>Se definen Ciclos de trabajo (estableciendo una línea de tendencia en uso de procesador, memoria, page file….) </li></ul></ul><ul><li>Reporting </li></ul><ul><ul><li>Los datos son enviados directamente a la base </li></ul></ul><ul><ul><li>Están integrados a la consola </li></ul></ul><ul><ul><li>Sumarización automática de los datos </li></ul></ul><ul><li>Otros Monitoreos </li></ul><ul><ul><li>SNMP Devices / Non Windows Systems </li></ul></ul>934
  15. 15. Reportes <ul><li>Los reportes dentro de OpsMgr están totalmente integrados a la consola. </li></ul><ul><li>Utiliza una base aparte de la base Operacional llamada «Reporting Data Warehouse». </li></ul><ul><li>Tiene como requisito la instalación de los Reporting Servicies de SQL 2005. </li></ul><ul><li>Los reportes se generan mediante el «Report Builder de SQL». </li></ul><ul><li>Es posible hacer un schedule de los reportes. </li></ul>1034
  16. 16. Demo <ul><li>Reportes </li></ul><ul><li>Su uso </li></ul><ul><li>Generación de un Reporte </li></ul><ul><li>Schedule de un Reporte </li></ul><ul><li>. </li></ul>1134
  17. 17. Discovery <ul><li>Las máquinas que integran SCOM se descubren a través de un asistente que además instala el agente en la máquina. </li></ul><ul><li>Genera una consulta al Active Directory vía LDAP </li></ul><ul><li>Es posible filtrar la búsqueda </li></ul><ul><li>Es posible realizar una instalación manual del agente. «momagent.msi» </li></ul>1234
  18. 18. Demo <ul><li>Discovery: descubrir e instalar el agente de SCOM </li></ul><ul><li>. </li></ul>1334
  19. 19. Roles y componentes <ul><li>Monitoreo de Unix-based o Linux-based (Cross-platform Monitoring) </li></ul><ul><ul><li>Permite monitorear computadoras vía WSMAN (web-service management) o SSH (Secure-Shell). </li></ul></ul><ul><ul><li>Se realiza desde un management server o gateway server. </li></ul></ul>1434
  20. 20. Características primarias <ul><li>Correlación de eventos </li></ul><ul><li>Health Explorer (visor de salud) </li></ul><ul><li>Mejora de la consola de Operation Manager </li></ul><ul><li>Uso de Command Shell </li></ul><ul><li>Multihomed Agents (failover a otro Management server) </li></ul><ul><li>Agentless Exception Monitoring </li></ul><ul><li>Audit Collection </li></ul><ul><ul><li>Poder centralizar el EventViewer security log </li></ul></ul>1534
  21. 21. Estructura SCOM ACS Audit Collection Service Domain Controller Root Management en Cluster SQL Server 2005/2008 Database Server on cluster Agente Audit Collection Services Event ACS Reporting ACS Database ACS Collector Server Event Event Event Event Con ACS Forwarder . 1634 Management Server
  22. 22. Características de producto <ul><li>Client Monitoring </li></ul><ul><ul><li>Llamado tambien “Agentless Exception Monitoring” </li></ul></ul><ul><ul><li>No requiere el agente de OpsMgr instalado (vía GPO) </li></ul></ul><ul><ul><li>Reporta Errores (se usa para saber qué tan a menudo una appl. o server da error) </li></ul></ul><ul><ul><ul><li>Hung Applications </li></ul></ul></ul><ul><ul><ul><li>Watson Dumps </li></ul></ul></ul><ul><ul><ul><li>Blue Screen </li></ul></ul></ul><ul><ul><ul><li>System Quality Data </li></ul></ul></ul><ul><ul><li>Envía los datos para administración a una base </li></ul></ul><ul><ul><ul><li>Opcionalmente se pueden enviar a Microsoft </li></ul></ul></ul>1734
  23. 23. Demo <ul><li>Configuración de Client monitoring </li></ul><ul><li>. </li></ul>1834
  24. 24. Características de producto <ul><li>Integración con Active Directory </li></ul><ul><ul><li>Publish Management Group Information & Discovery contra el Active Directory </li></ul></ul><ul><li>Monitoreo orientado a Servicios (1) </li></ul><ul><ul><li>Synthetic Transactions  “Watcher” </li></ul></ul><ul><ul><ul><li>Reglas para testear aplicaciones o servicios desde fuera del propio sistema de monitoreo </li></ul></ul></ul><ul><ul><ul><li>Se puede testear: Web Appl / OLE DB / TCP port / ASP.Net Appl / ASP.Net Web Serv. </li></ul></ul></ul><ul><ul><ul><li>Se puede capturar y guardar acciones (recording) para chequeo de un sitio WEB con todos sus links </li></ul></ul></ul>1934
  25. 25. Características de producto <ul><li>Monitoreo orientado a Servicios (2) </li></ul><ul><ul><li>Distributed Application Designer </li></ul></ul><ul><ul><ul><li>Uno de los componentes mas poderosos. </li></ul></ul></ul><ul><ul><ul><li>Permite monitorear servicios o aplicaciones desde todos los aspectos y sus componentes. </li></ul></ul></ul><ul><ul><ul><li>Se utiliza una aplicación que permite colocar los objetos y sus relaciones para el monitoreo. </li></ul></ul></ul><ul><ul><ul><li>Ej. Una aplicación que depende de varias Pcs conectadas a través de routers </li></ul></ul></ul>1034
  26. 26. Demo <ul><li>Transacciones Sintéticas  Uso de Watchers </li></ul><ul><li>Aplicaciones Distribuidas </li></ul><ul><li>. </li></ul>2134
  27. 27. Estructura de SCOM / Data access
  28. 28. Arquitectura 2334
  29. 29. Características de producto <ul><li>Management Pack </li></ul><ul><ul><li>Modelos de Salud definidos en el Management Pack </li></ul></ul><ul><ul><li>Incluye los de los eventos de monitoreo </li></ul></ul><ul><ul><li>Transacciones Sintéticas </li></ul></ul><ul><ul><li>Acciones de Diagnóstico y Recovery </li></ul></ul><ul><ul><li>Base de conocimiento cargable </li></ul></ul><ul><ul><li>Basado en definiciones Xml </li></ul></ul><ul><ul><li>Contiene “Sealed Management Packs” (firmados/read only) </li></ul></ul><ul><ul><li>Manejo de “Entidades ” </li></ul></ul>2434
  30. 30. Qué es un Management Pack <ul><li>Es un documento XML basado en SML (service modeling lenguage) </li></ul><ul><li>Focalizado en Objetos  CLASES </li></ul><ul><li>Se automatizan las acciones de Diagnostico y Recovery y pueden correr por demanda </li></ul><ul><li>Discovery </li></ul><ul><ul><li>Se utilizan Workflow para descubrir instancias de clases desde: </li></ul></ul><ul><ul><ul><li>Discovery Rules </li></ul></ul></ul><ul><ul><ul><li>Scripts </li></ul></ul></ul><ul><ul><ul><li>WMI </li></ul></ul></ul><ul><ul><ul><li>Registry </li></ul></ul></ul><ul><ul><ul><li>DB Queries </li></ul></ul></ul><ul><ul><ul><li>PowerShell </li></ul></ul></ul>2534
  31. 31. Management Packs - Formato <ul><li>Unsealed (.XML) </li></ul><ul><ul><li>MP de lectura / escritura en la consola </li></ul></ul><ul><ul><li>Se puede importar / exportar / borrar </li></ul></ul><ul><ul><li>Se pueden establecer Overrides (alteraciones) </li></ul></ul><ul><li>Sealed (.MP) </li></ul><ul><ul><li>Son solo lectura </li></ul></ul><ul><ul><li>Están firmados por un certificado </li></ul></ul><ul><ul><li>Se pueden Importar / borrar </li></ul></ul><ul><ul><li>Se pueden establecer Overrides </li></ul></ul>2634
  32. 32. Clases e instancias Entity Logical Entity Computer Role Windows Computer Role SQL Server IIS 2734
  33. 33. Modelo de Salud de una Entidad Availability Health Performance Health Security Health Configuration Health Overall Health 2834 Entity SQL SVR Service Windows Service State
  34. 34. Estado de los monitores <ul><li>Unknown / un-initialized </li></ul><ul><li>Success </li></ul><ul><li>Warning </li></ul><ul><li>Error </li></ul><ul><li>Maintenance </li></ul>2934
  35. 35. Modelo de Salud (Roll-up) SQL Server 3034
  36. 36. Demo <ul><li>Manejo de Management Packs </li></ul><ul><li>Importar/exportar </li></ul><ul><li>pinpoint.microsoft.com/en-US/systemcenter/managementpackcatalog </li></ul>3134
  37. 37. Escalabilidad 3234 Description MOM 2005 OpsMgr 2007 goals Agents per Management server 2000 Workload equivalent to 4000 agents, no hard limit on number of agents Agents per Management group 4000 Workload to 10000 agents on server or 20000 agents on client , no hard limit on number of agents Management servers per Management group 10 No hard limit Consoles per Management group 15 Over 50 at maximum scale
  38. 38. Software Requirements <ul><li>Management/Gateway Servers </li></ul><ul><ul><li>.NET Framework 2.0 </li></ul></ul><ul><ul><li>.NET Framework 3.0 </li></ul></ul><ul><ul><li>Microsoft Core XML Services 6.0 </li></ul></ul><ul><li>Database/Reporting Database Server </li></ul><ul><ul><li>SQL Server 2005 with SP1 </li></ul></ul><ul><li>Reporting Server </li></ul><ul><ul><li>SQL Reporting Services with SP1 </li></ul></ul><ul><li>Audit Collection Services Database </li></ul><ul><ul><li>SQL Server 2005 Enterprise Edition </li></ul></ul>3334
  39. 39. Consola SCE 3434
  40. 40. Roadmap
  41. 41. Contactos <ul><li>Preguntas? </li></ul><ul><li>http://www.microsoft.com/systemcenter </li></ul>
  42. 42. Marcela Berri MCT – MCITP – MCTS [email_address] Gracias!

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