1. Citizen Dashboard
A proposal for Cuyahoga County

2. What are Citizen Dashboards?
• A way for a wide range of citizens to share
resources, aggregate info and utilize an
integrated environment – which is highly
customizable?
• Using their PCs
• A geeky way to find a job or make money

3. The problem
• Technology today is hard to use
– you must be a geek to get any value from it
• Many concerned people want to help
– how do they?
• We need to train people in skills which will get
them jobs
• The local community is not connected to what can
be done with technology
• We need to help generate jobs in the community

4. The Challenges
• Generating jobs in
Northern Ohio
• Educating people to use the technology
• Integrating technology into our normal,
everyday lives
• Enabling ‘digital lifestyles’ so that info can be:
– Integrated into our lives
– Aggregated from a wide range of sources
– Customized to exactly what I’m interested in

5. Our proposed solution will
• Create new jobs and help build an on-line
community in Cuyahoga County
• By using computers which are outfitted with
the right software
• And by getting local citizens their own
‘dashboards’ which will get them involved
• And benefit from that software and community

6. The Citizen Dashboard effort
• Integrated platform
• System Integration
• Job Generating projects

7. County wide system integration
• An organization is created – with funding
• That puts machines and software into the
hands of the right people and organizations
• And provides suppport and training on that
software
• To create jobs and build community
• By putting on live events, sponsoring content
projects and establishing a business directory

8. The Citizen Dashboard environment
• Machines with video cam and mic
• Browser and Skype
• Wifi or 3G card
• Special ‘dashboard’ software will connect it all
together
• Lots of commerce, education, entertainment
and complementary services
• With multimedia and ad bureaus for support

9. Project responsible for system
integration
• We help schools, churches, local businesses
configure their machines and get accounts
• We set up ‘bureaus’ which generate jobs,
provide support and become an anchor in the
community
• We help sponsor events and content projects
which all generate jobs
• We provide a training ground and career path

10. Integrated platform
• The dashboard provides and supports:
– A social network, with personal pages, blogging and
Groups
– Real-time video Help
– A marketplace and business directory
– A series of knowledge bases and Content projects:
• Green Job Skills – training and encyclopedia
• History of the Region
• Seniors project
– A series of Live Events

11. Each Citizen’s Dashboard
• Gives them a blog, media storage and a
personal voice
• Allows them to share their photos, videos or
whatever they’re interested in (feeds)
• A way to make friends, find jobs, join Groups,
participate in ‘conversations’, etc.
• Allows them to forge their own ‘digital lifestyle’
– which will not only train them, but also give
them a future – on-line

12. Dashboards will
• Aggregate a wide range of content sources
– RSS, Events, Listings, Blog posts, Media, Activities
• Provide storage for Media and Files
• Support Persistent Content
– Knowledge bases: Green jobs skills, Health
– Content projects: Seniors project, local History
• Provide Directories of local businesses, events,
resources, government agencies

13. Job generating projects
• Local bureaus:
– Create web pages
– Edit video and audio, edit graphics and photos
– Book, place and manage ads
– Run a CMS (content management system)
• Content projects
• Knowledge Bases
• Live Events
• Training and support services

14. Path through the system
• Phase 0 – walk in off the street
– Assess computer skills
– Adeptness to technology?
• Phase 1 – setup a machine
– Download Skype, set it up
– Go get your own Dashboard account
– Configure your account
– Connect into the community
– Connect to Wifi or 3G

15. Path through the system <cntd>
• Phase II – prove your worth or start learning
– What area of Interest? – join Groups, join
conversations
– What skills? – edit music, photos, video, create
blog posts
– How geeky? – leave comments, configure pages
– Want a job? – how can you help?
– Provide support to Family Activities, Church or
School events, Community at large

16. Path through the system <cntd>
• Phase III – schedule meetings, appointments
– Reach out to local orgs
– Get folks to sign up
– Provide basic hand holding
– Attend training classes
– Learn wide range of skills
– Help put on Live Events
– Help shoot videos, record audio
– Help setup machines, status displays
– Start conversations

17. Path through the system <cntd>
• Phase IV – marketable skills
– Edit video or audio
– Touchup photos
– Produce and/or place an ad
– Build a knowledge base
– Update Directories, run a CMS
– Provide support
– Configure a network or web site
– Help teach classes
– Help run an event

18. Path through the system <cntd>
• Phase V – full member of the team
– Help organize and put on an event
– Manage a support center
– Teach classes
– Start and Manage a Content project
– Create new communities
– Help others through the system
– Recruit, sell, organize, train

19. The circular ecosystem

21. “Day in the Life”

22. “Day in the Life” <cntd>

23. Partnership goals
• Mobile carrier
• PC hardware vendor
• BigCo platform
• Local media

24. Alliances
• w/local schools, colleges and universities
• w/hospitals, pharmas and insurance
companies
• w/local government
• w/local businesses

25. Structure of Citizen Dashboard project
• Broadband Mechanics
• REALNEO
• Cuyahoga County

26. Who we are
• Marc Canter
• Norm Roulet