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Public Participation in the New
Information Age
Daniel Fortier, Dennis Town Planner
Presented to the MAPD Conference
June 4, 2010
Traditional Methods
Press Release Hold Meeting
In recent years we have
become the world of the
sound-byte, and immediacy
of news.
We have also become a
more spread out society
where traditional
communications no longer
prevail.
Public Communication and
Information is all about
options. Newspapers, radio
and TV are being
supplanted.
Podcasts, Viral Video, Blogs
are supplementing and
supplanting traditional
media.
Stay Up to Date with APA
Follow us on
Facebook and
Twitter
Advantages of the New Information Age
 Information Available to the public
24/7
 You get your message out
 Find your audience where they are
on their schedule
 Improved service delivery
 Widespread Collaboration
Information Available to the public 24/7
You get your message out
Find your audience where they are
on their schedule
Improved service delivery
Widespread Collaboration
What’s Available?
Who is out there?
A non-profit organization
representing all downtown
New Bedford, MA
stakeholders and dedicated
to making the heart of the
city an economically
healthy, welcoming, vibrant
place to work, live, and
visit.
Town of Brookline Planning & Community
Development Department Follow us on
Twitter- @brooklinema
Dennis Planning Department
Blogging
File Sharing, Videos, Slideshows
Surveys, Polls and whatnot
File Sharing, Videos, Slideshows
Surveys, Polls and whatnot
File Sharing, Videos, Slideshows
Surveys, Polls and whatnot
“As a rule, he -or she- who
has the most information
will have the greatest
success in life.” Disraeli
“Information is a
negotiator's greatest
weapon.” Victor Kiam
So what are we waiting for?
Find this slide show at:
http://www.slideshare.net/dennismaplanner
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Public Participation in theNew Computer Age
MAPDAnnual Conference
Ted Brovitz, TheCecil Group
June4, 2010
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Public Participation in theNew Computer Age
Applications in Strategic Planning, Revitalization and Urban Design
 Project Websites
 Community Surveys
 Blogs and Other Interactive Tools
 Visual Preference Surveys
 Photo Simulations
 Design Workshops
 Animations
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Public Participation in theNew Computer Age
Revitalization and Economic Development
Cost EffectiveTools for Reaching aBroad Audience
 Websites for Downtowns and Business Parks
 Market Analysis - Business, Property Owner and Resident Surveys
 Marketing and Branding Programs
 Interactive Business Directories and Web Links
 Promotions and Events
 Development Incentives and Properties for Sale
 On-line Catalogs
 Email Blasts
 Blogs
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
InteractiveBusiness Directories and WebsiteLinks
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
On-LineMarketing and Promotion
Historic Tours and Maps
Brochures
Announcements
Newsletter and Catalogs
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Branding On-Line
Cost EffectiveMeans of Reaching LargeAudience
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Branding On-Line
Testing Ideas with Public Input
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
On-LineVisual PreferenceSurvey®
West Concord VillageExample
 VPS developed by Anton Nelessen
 Method of defining village character and
desired design themes
 Over 300 images selected to demonstrate a
range of design and development possibilities
 Photos are grouped into common categories
 Each photo ranked on a scale of -3 (Not
Desired) to + 3 (Most Desired), with 0 being
neutral.
 Zoomerang On-Line Survey Tool
 Ave. scores and standard deviation posted on-
line
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
On-LineVisual PreferenceSurvey®
Part 1 - Building Design, Density and Use
 Adaptive Reuse
 Building Design
 Building Scale &Height
 Neighborhoods/Residential Development
 Street Enclosure
Part 2 - Building Frontage, Display and Signs
 Accessory Displays
 Facades
 Frontage Uses
 Signs and Awnings
 Window Display
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
On-LineVisual PreferenceSurvey®
Part 3 - Gateway and Wayfinding Treatments
 Business Directories
 DirectionalSign Systems
 Gateway Treatments
 InformationalKiosks
Part 4 – Parks, Open Spaces, Trails and Public Art
 Open Spaces
 Parks
 Public Art &Focal Points
 Trails
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
On-LineVisual PreferenceSurvey®
Part 5 - Streetscapeand Pedestrian Treatments
 Alleys
 Sidewalk Design &Uses
 Furnishings
 Landscaping
Part 6 - Traffic Circulation and Parking
 Intersections
 Off-Street Parking
 On-Street Parking
 Road Design
 Traffic Calming/Intermodal
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
VPSResults Posted On-Line
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
VPSResults Posted On-Line
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
 Tablet Sketches
 Photo Simulations
 3-D Visualization
 Animations
Design Workshops and Charrettes
New Electronic Tools
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops
Typical Concept Plan - Plan View
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops
Photos Sketches with Tablets
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops
Photos Sketches with Tablets
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops
Photos Sketches with Tablets
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops
Photos Sketches with Tablets
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops
Photos Sketches with Tablets
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations - New and Infill Development
Existing Conditions
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations - New and Infill Development
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations - New and Infill Development
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations - New and Infill Development
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Branding and Signage
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Branding and Signage
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Branding and Signage
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Branding and Signage
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Marketing and Signage
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Marketing and Signage
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Streetscape Improvements
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Streetscape Improvements
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Streetscape Improvements
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Streetscape Improvements
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Streetscape Improvements
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Streetscape Improvements
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements/Adaptive Reuse
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements/Adaptive Reuse
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements
Existing Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Façade Improvements
Existing Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Waterfront Enhancements
Existing
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Photo Simulations
Waterfront Enhancements
Proposed
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops - 3-DVisualizations
PerspectiveViews with Sketchup
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops - 3-DVisualizations
PerspectiveViews with Sketchup
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops - 3-DVisualizations
PerspectiveViews with Sketchup
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops - 3-DVisualizations
PerspectiveViews with Sketchup
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Design Workshops - 3-DVisualizations
Infill Development and StreetscapeImprovements
Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
Computer Animations
TODand TNDProjects
Public Participation in
the New Information Era
Massachusetts Association of Planning Directors
Annual Conference
June 4, 2010
Gino Carlucci, AICP
Current Public Notification
Methods
 Post Notice in Town Hall
 Place Legal Ad in Newspaper
 Mail Notice to Abutters
 Perhaps Post Notice on Web Site
Post Notice in Town Hall
Place Legal Ad in Newspaper
New York Times
Headlines
10-27-08 Newspaper Circulation Continues to Decline
Rapidly
4-27-09 Fall in Newspaper Sales Accelerates to Pass 7%
10-26-09 U.S. Newspaper Circulation Falls 10%
4-26-10 Newspaper Circulation Falls Nearly 9%
Place Legal Ad in Newspaper
Washington
Post
10-27-09
"Newspapers have ceased to be a mass medium by
any stretch of the imagination," Mutter said.
According to his analysis, which includes the
circulation of all 1,400 daily U.S. newspapers, only 13
percent of Americans, or about 39 million, now buy a
daily newspaper, down from 31 percent in 1940.
-- Alan D. Mutter, Reflections of a Newsosaur.
Mail Notice to Abutters
$238 billion loss for U.S. mail;
Saturday delivery may end
CNNMoney.com 3-2-10
Perhaps Post Notice on Web Site
Meeting/Participation Issues
 Scheduling conflicts
 Remote participation
-- Board members at meetings
-- Public discussion
 Electronic Communication
Summary
 Today’s public participation methods are based
on centuries-old technology
 New technology is available with the potential to
greatly expand opportunities for participation
 We have barely begun to take advantage of
new technologies

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Public Participation in the New Information Age

  • 1. Public Participation in the New Information Age Daniel Fortier, Dennis Town Planner Presented to the MAPD Conference June 4, 2010
  • 3. In recent years we have become the world of the sound-byte, and immediacy of news.
  • 4. We have also become a more spread out society where traditional communications no longer prevail.
  • 5. Public Communication and Information is all about options. Newspapers, radio and TV are being supplanted.
  • 6. Podcasts, Viral Video, Blogs are supplementing and supplanting traditional media. Stay Up to Date with APA Follow us on Facebook and Twitter
  • 7. Advantages of the New Information Age  Information Available to the public 24/7  You get your message out  Find your audience where they are on their schedule  Improved service delivery  Widespread Collaboration
  • 8. Information Available to the public 24/7
  • 9. You get your message out
  • 10. Find your audience where they are on their schedule
  • 14. Who is out there? A non-profit organization representing all downtown New Bedford, MA stakeholders and dedicated to making the heart of the city an economically healthy, welcoming, vibrant place to work, live, and visit. Town of Brookline Planning & Community Development Department Follow us on Twitter- @brooklinema
  • 16. File Sharing, Videos, Slideshows Surveys, Polls and whatnot
  • 17. File Sharing, Videos, Slideshows Surveys, Polls and whatnot
  • 18. File Sharing, Videos, Slideshows Surveys, Polls and whatnot
  • 19. “As a rule, he -or she- who has the most information will have the greatest success in life.” Disraeli
  • 20. “Information is a negotiator's greatest weapon.” Victor Kiam So what are we waiting for?
  • 21. Find this slide show at: http://www.slideshare.net/dennismaplanner
  • 22. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Public Participation in theNew Computer Age MAPDAnnual Conference Ted Brovitz, TheCecil Group June4, 2010
  • 23. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Public Participation in theNew Computer Age Applications in Strategic Planning, Revitalization and Urban Design  Project Websites  Community Surveys  Blogs and Other Interactive Tools  Visual Preference Surveys  Photo Simulations  Design Workshops  Animations
  • 24. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Public Participation in theNew Computer Age Revitalization and Economic Development Cost EffectiveTools for Reaching aBroad Audience  Websites for Downtowns and Business Parks  Market Analysis - Business, Property Owner and Resident Surveys  Marketing and Branding Programs  Interactive Business Directories and Web Links  Promotions and Events  Development Incentives and Properties for Sale  On-line Catalogs  Email Blasts  Blogs
  • 25. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 InteractiveBusiness Directories and WebsiteLinks
  • 26. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 On-LineMarketing and Promotion Historic Tours and Maps Brochures Announcements Newsletter and Catalogs
  • 27. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Branding On-Line Cost EffectiveMeans of Reaching LargeAudience
  • 28. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Branding On-Line Testing Ideas with Public Input
  • 29. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 On-LineVisual PreferenceSurvey® West Concord VillageExample  VPS developed by Anton Nelessen  Method of defining village character and desired design themes  Over 300 images selected to demonstrate a range of design and development possibilities  Photos are grouped into common categories  Each photo ranked on a scale of -3 (Not Desired) to + 3 (Most Desired), with 0 being neutral.  Zoomerang On-Line Survey Tool  Ave. scores and standard deviation posted on- line
  • 30. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 On-LineVisual PreferenceSurvey® Part 1 - Building Design, Density and Use  Adaptive Reuse  Building Design  Building Scale &Height  Neighborhoods/Residential Development  Street Enclosure Part 2 - Building Frontage, Display and Signs  Accessory Displays  Facades  Frontage Uses  Signs and Awnings  Window Display
  • 31. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 On-LineVisual PreferenceSurvey® Part 3 - Gateway and Wayfinding Treatments  Business Directories  DirectionalSign Systems  Gateway Treatments  InformationalKiosks Part 4 – Parks, Open Spaces, Trails and Public Art  Open Spaces  Parks  Public Art &Focal Points  Trails
  • 32. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 On-LineVisual PreferenceSurvey® Part 5 - Streetscapeand Pedestrian Treatments  Alleys  Sidewalk Design &Uses  Furnishings  Landscaping Part 6 - Traffic Circulation and Parking  Intersections  Off-Street Parking  On-Street Parking  Road Design  Traffic Calming/Intermodal
  • 33. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
  • 34. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010
  • 35. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 VPSResults Posted On-Line
  • 36. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 VPSResults Posted On-Line
  • 37. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010  Tablet Sketches  Photo Simulations  3-D Visualization  Animations Design Workshops and Charrettes New Electronic Tools
  • 38. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops Typical Concept Plan - Plan View
  • 39. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops Photos Sketches with Tablets
  • 40. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops Photos Sketches with Tablets
  • 41. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops Photos Sketches with Tablets
  • 42. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops Photos Sketches with Tablets
  • 43. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops Photos Sketches with Tablets
  • 44. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations - New and Infill Development Existing Conditions
  • 45. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations - New and Infill Development Proposed
  • 46. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations - New and Infill Development Existing
  • 47. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations - New and Infill Development Proposed
  • 48. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Branding and Signage Existing
  • 49. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Branding and Signage Proposed
  • 50. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Branding and Signage Existing
  • 51. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Branding and Signage Proposed
  • 52. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Marketing and Signage Existing
  • 53. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Marketing and Signage Proposed
  • 54. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Streetscape Improvements Existing
  • 55. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Streetscape Improvements Proposed
  • 56. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Streetscape Improvements Existing
  • 57. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Streetscape Improvements Proposed
  • 58. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Streetscape Improvements Existing
  • 59. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Streetscape Improvements Proposed
  • 60. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements/Adaptive Reuse Existing
  • 61. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements/Adaptive Reuse Proposed
  • 62. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements Existing
  • 63. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements Proposed
  • 64. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements Existing
  • 65. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements Proposed
  • 66. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements Existing Proposed
  • 67. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Façade Improvements Existing Proposed
  • 68. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Waterfront Enhancements Existing
  • 69. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Photo Simulations Waterfront Enhancements Proposed
  • 70. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops - 3-DVisualizations PerspectiveViews with Sketchup
  • 71. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops - 3-DVisualizations PerspectiveViews with Sketchup
  • 72. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops - 3-DVisualizations PerspectiveViews with Sketchup
  • 73. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops - 3-DVisualizations PerspectiveViews with Sketchup
  • 74. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Design Workshops - 3-DVisualizations Infill Development and StreetscapeImprovements
  • 75. Public Participation in the New Computer Age/MAPD Conference – June 4, 2010 Computer Animations TODand TNDProjects
  • 76. Public Participation in the New Information Era Massachusetts Association of Planning Directors Annual Conference June 4, 2010 Gino Carlucci, AICP
  • 77. Current Public Notification Methods  Post Notice in Town Hall  Place Legal Ad in Newspaper  Mail Notice to Abutters  Perhaps Post Notice on Web Site
  • 78. Post Notice in Town Hall
  • 79. Place Legal Ad in Newspaper New York Times Headlines 10-27-08 Newspaper Circulation Continues to Decline Rapidly 4-27-09 Fall in Newspaper Sales Accelerates to Pass 7% 10-26-09 U.S. Newspaper Circulation Falls 10% 4-26-10 Newspaper Circulation Falls Nearly 9%
  • 80. Place Legal Ad in Newspaper Washington Post 10-27-09 "Newspapers have ceased to be a mass medium by any stretch of the imagination," Mutter said. According to his analysis, which includes the circulation of all 1,400 daily U.S. newspapers, only 13 percent of Americans, or about 39 million, now buy a daily newspaper, down from 31 percent in 1940. -- Alan D. Mutter, Reflections of a Newsosaur.
  • 81. Mail Notice to Abutters $238 billion loss for U.S. mail; Saturday delivery may end CNNMoney.com 3-2-10
  • 82. Perhaps Post Notice on Web Site
  • 83.
  • 84.
  • 85. Meeting/Participation Issues  Scheduling conflicts  Remote participation -- Board members at meetings -- Public discussion  Electronic Communication
  • 86. Summary  Today’s public participation methods are based on centuries-old technology  New technology is available with the potential to greatly expand opportunities for participation  We have barely begun to take advantage of new technologies