Chargeback & Reportsuspected scammer                 Emma              2012/8/20
What if?• after stop 11 chargebacks?• 64-11=53• 64/0.57%=11228.07• 53/11228.07=0.47%
3. Report to whom?                            工作日                                   QA who in charge of                   ...
哪些该举报?• 1) NEW GOLE, 第一次付费的• 2 ) Suspect socre 分数在 4 , 4+• 3 ) Blocked/Reported by other members.• 4) IP 是 172 , 64 , 205 ...
哪些也许可以不举报的?•   1 ) 付费超过 2 次的用户•   2 ) 曾经 seriously call us or email support@•   3 ) Verified photo, income...•   4) Report...
after report, keep an eye
Suspceted scammer report
Suspceted scammer report
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Suspceted scammer report

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Suspceted scammer report

  1. 1. Chargeback & Reportsuspected scammer Emma 2012/8/20
  2. 2. What if?• after stop 11 chargebacks?• 64-11=53• 64/0.57%=11228.07• 53/11228.07=0.47%
  3. 3. 3. Report to whom? 工作日 QA who in charge of check your project CS Credit card.... qa@successfulmatch.com 非工作日 paypal irina@shoyher.com(Irina ) Page  4
  4. 4. 哪些该举报?• 1) NEW GOLE, 第一次付费的• 2 ) Suspect socre 分数在 4 , 4+• 3 ) Blocked/Reported by other members.• 4) IP 是 172 , 64 , 205 的• 5 ) Gold ,如果 cc name 和其他 name 不匹配,一定要当心• 6) Google photo, username, email, about me, about my match......
  5. 5. 哪些也许可以不举报的?• 1 ) 付费超过 2 次的用户• 2 ) 曾经 seriously call us or email support@• 3 ) Verified photo, income...• 4) Report other members as abuse....• 5) 自己 stop auto renewal
  6. 6. after report, keep an eye

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