Detecting Discounts
Prepared By
Manu Melwin Joy
Research Scholar
School of Management Studies
CUSAT, Kerala, India.
Phone – 9744551114
Mail – ...
Detecting discounts
• The discounting, not
observable in itself, can be
inferred by the person’s
showing any of the four
p...
Detecting discounts
• Driver behavior always
indicates a discount.
• Remember that when I show a
driver, I am internally r...
Detecting discounts
• Schiff specify certain thinking
disorders as clues to
discounting.
• One of these is over detailing....
Detecting discounts
• Over generalization is the opposite of
over detailing in which the person
expresses ideas only in
sw...
Verbal Clues
• One of the skills of TA is to
identify discounting by
listening to the words people
use.
• The difficulty i...
Verbal Clues
• When someone says “ I
can’t..”, he will most often be
discounting.
• “I will try to…” is usually a
discount...
Verbal Clues
• Sometimes, a discount is
signaled by leaving out a part
of the sentence.
• For instance, a member of the
TA...
Non verbal Clues
• Equally important is the skill
of identifying discounts
from non verbal clues.
• Here, the discount is
...
Non verbal Clues
• For example, teacher asks his
pupil : “Do you understand the
assignment I have set you?”.
• The pupil r...
Gallows
• One frequent indication of a
discount is gallows laughing.
• Here, the person laughs when
making a statement abo...
Gallows
• When someone gives a gallows
laugh, he is making a non
verbal invitation to the listener
to reinforce once of hi...
Stroke Filter / Discount
• When someone gets a stroke that
doesn’t fit in with her preferred
stroke quotient, she is likel...
Activity
• Think about the strokes you gave and received.
• Was it counterfeit, marshmallows, straight?
• Who received it ...
Strokes Vs Discounts
• A discount always entails some distortion of reality unlike a straight negative
stroke.
• NCS – You...
Thank you
Other TA topics available on slideshare
1. Strokes - http://www.slideshare.net/manumjoy/strokes-24081607.
2. Games People ...
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Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy).

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The discounting, not observable in itself, can be inferred by the person’s showing any of the four passive behavior. There are many other ways of detecting discounts.

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Detecting discounts (Transactional analysis / TA is an integrative approach to the theory of psychology and psychotherapy).

  1. 1. Detecting Discounts
  2. 2. Prepared By Manu Melwin Joy Research Scholar School of Management Studies CUSAT, Kerala, India. Phone – 9744551114 Mail – manu_melwinjoy@yahoo.com Kindly restrict the use of slides for personal purpose. Please seek permission to reproduce the same in public forms and presentations.
  3. 3. Detecting discounts • The discounting, not observable in itself, can be inferred by the person’s showing any of the four passive behavior. • There are many other ways of detecting discounts.
  4. 4. Detecting discounts • Driver behavior always indicates a discount. • Remember that when I show a driver, I am internally replaying the script belief : “ I am only OK if I try hard / please others etc. • The reality is that I am OK whether or not I follow these driver messages.
  5. 5. Detecting discounts • Schiff specify certain thinking disorders as clues to discounting. • One of these is over detailing. • Asked a simple question , the person showing this disorder will reply with a long tirade of minute details.
  6. 6. Detecting discounts • Over generalization is the opposite of over detailing in which the person expresses ideas only in sweeping, global terms. • Ex : “Well, my problem is something huge. People are after me. Things are getting me down”.
  7. 7. Verbal Clues • One of the skills of TA is to identify discounting by listening to the words people use. • The difficulty in practice is that everyday speech is full of discounts, so much so that we become desensitized to them. • We need to re learn the skill of listening to what is really being said and testing each statement against reality.
  8. 8. Verbal Clues • When someone says “ I can’t..”, he will most often be discounting. • “I will try to…” is usually a discount, since what it implies is usually “ I will try to, but I won’t do it”. • The same is true will all driver wordings. Be strong discounts are particularly common. Ex: “What you say is boring to me.”
  9. 9. Verbal Clues • Sometimes, a discount is signaled by leaving out a part of the sentence. • For instance, a member of the TA group may ask “I want a hug”. • She doesn’t say from whom she wants hug from. • She is omitting information relevant to the solution of the problem.
  10. 10. Non verbal Clues • Equally important is the skill of identifying discounts from non verbal clues. • Here, the discount is signaled by a mismatch between the words being said and the non verbal signals that go with them. • This mismatching is called incongruity.
  11. 11. Non verbal Clues • For example, teacher asks his pupil : “Do you understand the assignment I have set you?”. • The pupil replies : “Sure”. • But at the same time, he puckers his brow and scratches his head. • If teacher is aware about the thinking martian, he will ask more questions to check whether his pupil is discounting.
  12. 12. Gallows • One frequent indication of a discount is gallows laughing. • Here, the person laughs when making a statement about something unpleasant. • Ex: “That was silly of me, ha ha”. • In gallows, there is incongruity between the laugh and the painful content.
  13. 13. Gallows • When someone gives a gallows laugh, he is making a non verbal invitation to the listener to reinforce once of his script belief. • The straight response to gallows is to refuse to join in the laughing. • You may also say : “That is not funny”, if you are in a situation where it is socially appropriate to do so.
  14. 14. Stroke Filter / Discount • When someone gets a stroke that doesn’t fit in with her preferred stroke quotient, she is likely to ignore it or belittle it. • Discounts are an internal mechanism by which people minimize or maximize (grandiosity) an aspect of reality, themselves or others. • In other words they are not accounting for the reality of themselves or others or the situation.
  15. 15. Activity • Think about the strokes you gave and received. • Was it counterfeit, marshmallows, straight? • Who received it openly, who discounted it? • Which strokes you received and which one you discounted?
  16. 16. Strokes Vs Discounts • A discount always entails some distortion of reality unlike a straight negative stroke. • NCS – You spelled the word wrong. • Discount – I see you can’t spell • NUCS – I hate you. • Discount – You are hateful. • Unlike a straight negative stroke, a discount gives me no signal on which I can base constructive action.
  17. 17. Thank you
  18. 18. Other TA topics available on slideshare 1. Strokes - http://www.slideshare.net/manumjoy/strokes-24081607. 2. Games People Play - http://www.slideshare.net/manumjoy/psychological- games-people-play. 3. Structural Analysis - http://www.slideshare.net/manumjoy/the-ego-state-model. 4. What is TA? - http://www.slideshare.net/manumjoy/what-ta-is 5. Cycles of Development - http://www.slideshare.net/manumjoy/cycles-of- developement-pamela-levin-transactional-analysis. 6. Stages of Cure - http://www.slideshare.net/manumjoy/stages-of-cure. 7. Transactions - http://www.slideshare.net/manumjoy/transactions-33677298. 8. Time Structuring - http://www.slideshare.net/manumjoy/time-structuring. 9. Life Position - http://www.slideshare.net/manumjoy/life-position. 10. Autonomy - http://www.slideshare.net/manumjoy/autonomy-33690557. 11. Structural Pathology - http://www.slideshare.net/manumjoy/structural-pathology. 12. Game Analysis - http://www.slideshare.net/manumjoy/game-analysis-33725636. 13. Integrated Adult - http://www.slideshare.net/manumjoy/integrated-adult. 14. Stroke Economy - http://www.slideshare.net/manumjoy/stroke-economy- 33826702.

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