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  1. 1. Interworld Digital Limited PORTFOLIO
  2. 2. Company Overview <ul><li>Inter World is a technology enabler in wireless application space. Inter World possesses a unique blend of expertise in the provision of integrated mobile value added services </li></ul><ul><li>ISO 9001:2008 Certified company </li></ul><ul><li>Specializing in Mobile SMS, Interactive Voice & Video Services including mobile marketing over Mobile 2G/2.5G/3G Networks to telecom operators and enterprises. </li></ul><ul><li>Inter World provides a complete solution that includes the design, development, and deployment of innovative integrated multimedia services, delivered over mobile phones and broadband networks. </li></ul>Interworld Digital Limited
  3. 3. Our Clients <ul><li>A partial list of the Clients and Groups we are working with: </li></ul>Interworld Digital Limited
  4. 4. Why Interworld? Interworld Digital Limited Our Aim is to make Mobile part of the customer Lifestyle Technology Trends Market Trends Customer Behavior Continuous focus around rapid development of market driven services that meet customer needs, are media savvy and will be adopted in daily use Our Goal is to Capitalize on VAS technology and Media involvement to generate new revenue streams and generate customer loyalty for the partners
  5. 5. Mission & Values <ul><li>Mission </li></ul><ul><li>Interworld Mobility aims to be the first provider of innovative services, platforms for Telecom operators, Enterprises and Mobile Users globally </li></ul><ul><li>Values </li></ul><ul><li>Efficiency </li></ul><ul><li>Simplicity </li></ul><ul><li>Reliability </li></ul><ul><li>Rapid return on investment </li></ul>Interworld Digital Limited
  6. 6. Infotainment Solutions <ul><li>Voice Changer </li></ul><ul><ul><li>Premium Rate, entertainment type service. Category is Joke . </li></ul></ul><ul><ul><li>Enables caller party to change his/her voice to male/female/child/etc. without any handset application. </li></ul></ul><ul><ul><li>Caller party’s phone number can be visible while ringing on called party’s phone. </li></ul></ul><ul><ul><li>Charging model can be “ Pay Per Use ” or “ Subscription ”. </li></ul></ul><ul><li>Background Music </li></ul><ul><ul><li>Entertainment type service. </li></ul></ul><ul><ul><li>Music / tone / radio spot / etc. is played while A-party and B-party is in conversation. </li></ul></ul><ul><ul><li>Multiple Content Provider Interface </li></ul></ul><ul><ul><li>Flexible Reminder Mechanism to offer new content </li></ul></ul><ul><ul><li>Charging model can be “ Subscription ” or “ Pay Per Use ”. </li></ul></ul>
  7. 7. Infotainment Solutions <ul><li>Color Ringback Tone </li></ul><ul><ul><li>Entertainment type service. </li></ul></ul><ul><ul><li>Music /tone/etc. is played on caller site during ringing period of voice call to A-Party. </li></ul></ul><ul><ul><li>Support Star Copy Feature (Purchase option for A-Party during listening) </li></ul></ul><ul><ul><li>Installation can be IN Base or Switch Base . </li></ul></ul><ul><ul><li>Multiple Content Provider Interface. </li></ul></ul><ul><ul><li>Flexible Reminder Mechanism to offer new content. </li></ul></ul>
  8. 8. Calling & Messaging Solutions <ul><li>Voice Chat </li></ul><ul><ul><li>Premium Rate, entertainment type service. IVR base anonymous chat & dating solution </li></ul></ul><ul><ul><li>More than 10.000 channels with more than 100 different scenarios implemented. </li></ul></ul><ul><ul><li>Support Muti Agent and Multi Sales Channel per service. </li></ul></ul><ul><li>3G Video Avatar </li></ul><ul><ul><li>Subscription Base, entertainment type service. </li></ul></ul><ul><ul><li>When A-party makes a video-call to B-Party, B-party can allow his Avatar Video to be streamed to B-Party instead of his current view. </li></ul></ul><ul><ul><li>Multiple Content Provider Interface. </li></ul></ul><ul><ul><li>Another use-case: when B-party is in 2G network, instead of dropping A-party’s video call request, B-party continues to answer call via voice. </li></ul></ul>
  9. 9. Calling & Messaging Solutions <ul><li>Mobile TV </li></ul><ul><li>Spin Dating </li></ul><ul><li>Song share </li></ul><ul><li>Video News alerts </li></ul><ul><li>Voice Blog </li></ul><ul><li>Face-Book and Twitter On Voice </li></ul>
  10. 10. Calling & Messaging Solutions <ul><li>3G Ringback Video </li></ul><ul><ul><li>Entertainment type service. </li></ul></ul><ul><ul><li>Video Clip is played on B-Party during ringing period of video call to A-Party. </li></ul></ul><ul><ul><li>Multiple Content Provider Interface. </li></ul></ul><ul><ul><li>Flexible Reminder Mechanism to offer new content. </li></ul></ul><ul><li>3G Video Portal </li></ul><ul><ul><li>Entertainment type portal service. </li></ul></ul><ul><ul><li>Subscribers can browse video menu by dialing service number. </li></ul></ul><ul><ul><li>Instead of voice content, video content is provided. </li></ul></ul><ul><ul><li>Video menu displays multiple services like news/weather/sports etc. </li></ul></ul><ul><ul><li>Subscribers can select any service by using DTMF tones. </li></ul></ul><ul><ul><li>Multiple content provider interface is supported </li></ul></ul><ul><ul><li>Flexible charging models can be applied i.e. each selected service can have different prices. </li></ul></ul>
  11. 11. Calling & Messaging Solutions <ul><li>3G Video Chat </li></ul><ul><ul><li>Premium Rate, entertainment type service. </li></ul></ul><ul><ul><li>All features of Voice Chat is supported but accessing method is 3G video call. </li></ul></ul><ul><ul><li>With split charging feature, call cost is shared by both parties. </li></ul></ul><ul><li>Collect Call </li></ul><ul><ul><li>Telco-grade service. </li></ul></ul><ul><ul><li>When A-Party is in the case of out-of-credit, B-Party pays the call cost with the approval of B-Party. </li></ul></ul><ul><ul><li>IVR/USSD/SMS is the way of initiating call. </li></ul></ul><ul><ul><li>With whitelist feature, call is established automatically without asking for approval for certain type of A-Party. </li></ul></ul><ul><ul><li>With blacklist feature, certain type of A-Party does not call B-Party. </li></ul></ul><ul><ul><li>Daily/Weekly/Monthly limit is supported. </li></ul></ul><ul><ul><li>With split charging feature, call cost is shared by both parties. </li></ul></ul>
  12. 12. Calling & Messaging Solutions <ul><li>Roamers Callback </li></ul><ul><ul><li>Outbound Roamer Service offering better rates. </li></ul></ul><ul><ul><li>Idea is that: sum of call cost of “home network to visited network and home network to B-party” is cheaper than call cost of visited network to home network. </li></ul></ul><ul><ul><li>All calls done by Outboound Roamer to home network is caught by the service and released. Then home network to Outbound Roamer and home network to B-party is done automatically, then call is established. </li></ul></ul><ul><ul><li>If seamless is not required, non-seamless version can be applied which is “USSD Initated Roamers Callback” </li></ul></ul>
  13. 13. Calling & Messaging Solutions <ul><li>Call & Text Screening </li></ul><ul><ul><li>Network base Call and Sms Prevention Service. It doesnt require any apllication to be installed on phone. </li></ul></ul><ul><ul><li>Subscribers can add any msisdn to his list to block any call and message initiated. </li></ul></ul><ul><ul><li>Black listed msisdn can be blocked for specific time period of day. </li></ul></ul><ul><ul><li>Blacklisted msisdn call can be forwarded to voice mail if required or busy/out of coverage/etc. tones can be played. </li></ul></ul><ul><ul><li>Provisioning of the service can be USSD/SMS/Java-enabled application. </li></ul></ul>
  14. 14. Calling & Messaging Solutions <ul><li>Voice Mail Services </li></ul><ul><ul><li>Telco Grade Services, includes Voice Mail, Fax Mail, Automatic Mailbox Creation, Missed Call Notice/Notify Me, Greeting Centre </li></ul></ul><ul><ul><li>It allows the subscriber to record a voice message and send it to another user’s mailbox or to a telephone and to reply or forward received messages. </li></ul></ul><ul><ul><li>Supports CallBack Feature (Call Completion) during listening of MailBox message </li></ul></ul><ul><ul><li>When B-Party become reachable, B-Party is informed for the past call attempts and A-Party is informed for availability of B-Party. </li></ul></ul>
  15. 15. Calling & Messaging Solutions <ul><li>Sponsored Call </li></ul><ul><ul><li>Call Cost Sponsoring Service </li></ul></ul><ul><ul><li>When A-Party makes a call to B-Party, whole or part of call cost is sponsored by Advertisers incase of listening of advertisement message. </li></ul></ul><ul><ul><li>Service Registration is required and Profile Pool should be created for correct profiling and offering. </li></ul></ul><ul><ul><li>3 different implementation way exist: Offer By Outbound Call , Offer By Call Catch , Request Base </li></ul></ul><ul><ul><li>Money/Credit/Minute can be gifted to subscriber account. </li></ul></ul><ul><ul><li>Daily/Weekly/Monthly limitation exists. </li></ul></ul>
  16. 16. Calling & Messaging Solutions <ul><li>Outbound Campaign Solution </li></ul><ul><ul><li>Carrier-grade Automated Mass Calling Solution. </li></ul></ul><ul><ul><li>Enables operators to perform Promotional & Informational Campaigns with voice and optionally video calls (3G Outbound Campaign Solution) . </li></ul></ul><ul><ul><li>Positioned as a Tele-Marketing or Tele-Survey Platform. </li></ul></ul><ul><ul><li>Handles Multiple Campaigns Simultaneously. </li></ul></ul><ul><ul><li>Prioritization among campaigns. </li></ul></ul><ul><li>Bulk Messaging Solution Platform </li></ul><ul><ul><li>Operator Centric Bulk Messaging Business Suite. </li></ul></ul><ul><ul><li>Provides sending of Bulk SMS/USSD/MMS/etc. to target subscribers. </li></ul></ul><ul><ul><li>Provides reseller interface. </li></ul></ul><ul><ul><li>Provides multiple campaigns to be executed simultaneously. </li></ul></ul><ul><ul><li>Provides Campaign Approve Machanism , i.e, content check system. </li></ul></ul>
  17. 17. Calling & Messaging Solutions <ul><li>Sponsored SMS </li></ul><ul><ul><li>Provides sponsoring to premium rate sms services incase of extending message text with advertisement. </li></ul></ul><ul><ul><li>Requires registration and profiling information. </li></ul></ul><ul><ul><li>Content Providers just provide the content and msisdn list, centralized system embeds suitable advertisement message to any part of content. </li></ul></ul><ul><li>Spam Sms Filter </li></ul><ul><ul><li>Bans bulk messages initiated from other operators. </li></ul></ul><ul><ul><li>Prevents subscribers from unwanted or non-controllable text messages. </li></ul></ul><ul><ul><li>Enforces 3rd parties to purchase bulk sms from the operator to reach its subscribers; hence causes increase on revenue. </li></ul></ul>
  18. 18. Calling & Messaging Solutions <ul><li>3G Welcome Call </li></ul><ul><ul><li>3G Informative Service. </li></ul></ul><ul><ul><li>When any subscriber first time attaches to 3G network, a video call is automatically started. </li></ul></ul><ul><ul><li>Video content is a tutorial about 3G services. </li></ul></ul><ul><li>Mobile PBX/Hosted Call Center </li></ul><ul><ul><li>Operator Centric Corporate Service. </li></ul></ul><ul><ul><li>Companies provide call center service. </li></ul></ul><ul><ul><li>Virtual access number is assigned to registered company. </li></ul></ul><ul><ul><li>Voice Mail is supported for companies. </li></ul></ul><ul><ul><li>Customized voice menu supported for each company. </li></ul></ul><ul><ul><li>Provides Tele-Marketing feature to companies. </li></ul></ul>
  19. 19. Calling & Messaging Solutions <ul><li>Mobile Payment </li></ul><ul><ul><li>Provides payment of tangible goods via subscriber’s balance located in Operator. </li></ul></ul><ul><ul><li>End to end solution for merchant, operator and consumer. </li></ul></ul><ul><ul><li>Access method is SMS/WEB/USSD. </li></ul></ul><ul><ul><li>Provides daily usage limitation for subscribers. </li></ul></ul><ul><li>3G Video Banking </li></ul><ul><ul><li>Leverages Telephony Banking from Voice Technology to Video Technology. </li></ul></ul><ul><ul><li>Support 2D Security Protection </li></ul></ul><ul><ul><li>Face to face communication is given during live agent communication. </li></ul></ul>
  20. 20. Platforms <ul><li>SDP </li></ul><ul><ul><li>Service delivery platform </li></ul></ul><ul><li>IVR </li></ul><ul><ul><li>Carrier grade IVR </li></ul></ul><ul><li>3G Video IVR </li></ul><ul><ul><li>Carrier grade IVVR </li></ul></ul><ul><li>3G Video Gateway </li></ul><ul><ul><li>TDM<->SIP video transcoding gateway </li></ul></ul><ul><li>MAP Gateway / Bulk SMS-C </li></ul><ul><ul><li>Unidirectional bulk messaging over SS7 MAP </li></ul></ul><ul><li>IN Proxy </li></ul><ul><ul><li>Multi-triggering IN services proxy </li></ul></ul><ul><li>USSD Gateway </li></ul><ul><ul><li>Gateway to control ussd messages with menu generation environement </li></ul></ul>
  21. 21. Penetration Strategies <ul><li>Offering best technical solution with most flexible options to the operator </li></ul><ul><li>Converged marketing in different business models with focus on leasing or revenue sharing the solutions with operators </li></ul><ul><li>Bundling multiple solutions in a converged hardware package for smaller operators </li></ul>
  22. 22. References <ul><li>Avea, Turkey (12M Subscriber) – </li></ul><ul><ul><li>Missed Call Notice & Call Now </li></ul></ul><ul><ul><li>Ring Back Tone </li></ul></ul><ul><ul><li>Collect Call </li></ul></ul><ul><ul><li>Split Charging </li></ul></ul><ul><ul><li>Voice Mail </li></ul></ul><ul><ul><li>Bulk SMS Platform </li></ul></ul><ul><ul><li>MAP Gateway </li></ul></ul><ul><ul><li>Outbound IVR </li></ul></ul><ul><ul><li>3G Video Call Completion </li></ul></ul><ul><ul><li>3G Video Gateway </li></ul></ul><ul><ul><li>3G Video Welcome </li></ul></ul><ul><ul><li>USSD Callback </li></ul></ul><ul><ul><li>Voice Changer </li></ul></ul>Mobile PBX/Hosted Call Centre Capacity IVR Capacity: 10.000+ Channels IVVR Capacity: 120 Channels MAP Capacity: 1.000 TPS
  23. 23. References <ul><li>Turkcell, Turkey (35M Subscriber) </li></ul><ul><ul><li>Customer Retention Solution </li></ul></ul><ul><ul><li>3G Video Gateway </li></ul></ul><ul><ul><li>Voice Chat Services </li></ul></ul><ul><li>Vodafone, Turkey (16M Subscriber) </li></ul><ul><ul><li>Voice Chat Services </li></ul></ul><ul><li>Turk Telekom , Turkey (20M Subscriber) </li></ul><ul><ul><li>IVR Platform for fixed line services </li></ul></ul>Capacity IVR Capacity: 240 Channels IVVR Capacity: 120 Channels MAP Capacity: 300 TPS IVR Capacity: 1.000+ Channels IVR Capacity: 240 Channels
  24. 24. References <ul><li>EagleMobile, Albania (1M Subscriber) </li></ul><ul><ul><li>Collect Call </li></ul></ul><ul><ul><li>Voice Changer </li></ul></ul><ul><ul><li>USSD Call back </li></ul></ul><ul><ul><li>Sponsored Call </li></ul></ul><ul><li>MTN, Syria ( 4 M Subscriber) </li></ul><ul><ul><li>Background Music </li></ul></ul><ul><li>Syriatel, Syria ( 4 M Subscriber) </li></ul><ul><ul><li>Background Music </li></ul></ul>Capacity IVR Capacity: 240 Channels MAP Capacity: 50 TPS IVR Capacity: 240 Channels IVR Capacity: 480 Channels
  25. 25. References <ul><li>Banglalink, Bangladesh ( 20 M Subscriber) </li></ul><ul><li>Outbound Campaing Solution </li></ul><ul><li>Mobilink , Pakistan (35M Subscriber) </li></ul><ul><li>Background Music </li></ul><ul><li>BSNL, India (50M Subscriber) </li></ul><ul><li>3G Video Welcome Call </li></ul><ul><li>3G Video Mail </li></ul><ul><li>3G Video SMS </li></ul><ul><li>3G Video Chat </li></ul>Capacity IVR Capacity: 3.600 Channels IVR Capacity: 24.000 Channels IVVR Capacity: 240 Channels
  26. 26. References <ul><li>Azercell , Azerbaijan (4M Subscriber) </li></ul><ul><li>Call Barring Services </li></ul><ul><li>Kcell , Kazakhstan (8M Subscriber) </li></ul><ul><ul><li>Voice Changer </li></ul></ul><ul><li>Ncell , Nepal ( 4 M Subscriber) </li></ul><ul><ul><li>Bulk SMS-C </li></ul></ul><ul><li>Ucell , Uzbekistan (5M Subscriber) </li></ul><ul><ul><li>Collect Call </li></ul></ul><ul><ul><li>Customer Retention </li></ul></ul>Capacity IN Capacity: 150 TPS IVR Capacity: 120 Channels MAP Capacity: 200 TPS MAP Capacity: 200 TPS IVR Capacity: 1800 Channels
  27. 27. References <ul><li>T cell , Tajikistan (2.5M Subscriber) </li></ul><ul><li>Background Music </li></ul><ul><li>Collect Call </li></ul><ul><li>Outbound Campaing Suite </li></ul><ul><li>USSD Gateway </li></ul><ul><li>Geocell , Georgia (2M Subscriber) </li></ul><ul><li>Voice Changer </li></ul>Capacity IVR Capacity: 480 Channels IVR Capacity: 120 Channels
  28. 28. References <ul><li>KKTCell , North Cyprous ( 1 M Subscriber) </li></ul><ul><li>Bulk SMS Solution Platform </li></ul><ul><li>Jawwal, Palestine (1M Subscriber) </li></ul><ul><li>IN Proxy </li></ul><ul><li>Call Barring Services </li></ul>Capacity MAP Capacity: 500 TPS IN Capacity: 150 TPS
  29. 29. Thank You Interworld Digital Ltd. 110 Link way Estate, New Link Road, Malad West, Mumbai 400064 Website: www.interworld.co.in